Launching into turbulent seas

“Banks in Trinidad and Tobago are blessed,” says Sekou Mark. It may be an intriguing statement, given the current global economic crisis to which some of the biggest banks have fallen victim. More intriguing perhaps is that the man making the statement is a banker himself. He is the General Manager of Corporate Banking at First Citizens Bank, the highest rated indigenous financial institution in the English-speaking Caribbean (BBB+ Standard & Poor’s) and winner of the World Finance Award for Best Bank, Trinidad and Tobago this year.

Brandishing a broad smile and exuding a youthful confidence that speaks to his younger-than-average age for a top banking executive, Mark is sitting in his office overlooking the beautifully lush and serene Queen’s Park Savannah at the bank’s headquarters in Port of Spain. “We are blessed with a lot of liquidity which, in the current climate, can be a good thing but at times we have trouble trying to find places to invest that liquidity,” he goes on to state. It’s evident from that far from bemoaning the present state of the international banking sector, Mark is instead excited by the prospects of new opportunities and grand new projects for First Citizens over the coming months.

But what about the fact that Trinidad and Tobago has experienced some effects, albeit delayed, of the economic downturn? Local energy companies have suffered from reduced demand and fluctuating gas and oil prices, which have directly impacted their bottom line and led to significant job cuts. Local manufacturers who export to the many tourism-based CARICOM nations have seen orders dry up as foreign arrivals have slowed. Those that export to the US and UK faced markets that were pre-occupied with ‘buying local’ in order to save their own economies.

As far as the local financial sector goes, things weren’t looking too bright either. The collapse – and subsequent bailout – of the CL Financial Group by the Trinidad and Tobago Government sent shock waves across the Caribbean Sea, not least because the conglomerate’s four largest financial institutions were responsible for assets valued at more than 25 percent of the country’s GDP. The group was considered a Caribbean success story and had developed into the region’s largest privately owned corporation with subsidiaries in over 32 countries.

In spite of the doom and gloom forecast by pundits around the globe, Mark and his colleagues at First Citizens seem surprisingly upbeat about potential new prospects throughout the Caribbean and Latin America. Trying to grow a business in new markets in the middle of a global recession is quite a daunting task. But if there is anyone who can spot a silver lining in what must be the largest and darkest raincloud in almost a century, Mark is that person: exuberant yet measured in his remarks, and completely driven towards the accomplishment of the institution’s vision.

An orange lining
The first bright spot to come out of the CL Financial collapse was the acquisition of CMMB (Caribbean Money Market Brokers). Established in 2000, CMMB has become the largest full-service brokerage house in the Caribbean, managing assets of over $1.1 billion and recording profits of $11.1 million in 2008.

With headquarters in Trinidad and offices in Barbados, St Lucia and St Vincent and the Grenadines, CMMB has single-handedly created a vibrant secondary equities market, and has stayed true to its mission to ‘create, develop, educate and nurture the capital markets of the region’. Its distinctive orange branding and unique, free-thinking culture have allowed the company to carve out its own niche and attract a very loyal group of investors and staff.
Mark is clearly excited about the acquisition. “CMMB presents a great opportunity for us at First Citizens and one in which we have been interested in for quite some time. They have a great business model, a robust research arm and are young, energetic and entrepreneurial in spirit.”

When the largest full service brokerage house joins the highest rated indigenous bank in the English-speaking Caribbean, the result is synergy in every sense of the word. Each party brings something different to the table, they complement each other and are both excellent at what they do.

As far as Mark is concerned, First Citizens is the key to helping the brokerage firm realise its full potential. “In order for CMMB to blossom, the organisation needs two things: a ready and cheap source of funding. We can provide this.” With a capital base of $4bn, a capital adequacy ratio in excess of 18 percent and recorded profits at the end of fiscal-year 2008 of about $80 million before tax, First Citizens is well positioned to provide support if needed. But what does the bank get out of this deal? A strong, stable, well-respected brand with a loyal investor base and, most importantly, a presence in other Caribbean territories.

Although First Citizens has recently been involved in a number of landmark projects across the region including Sandals Antigua, Jamaica Energy Producers and LUCELEC (the St Lucian energy provider), in addition to a number of ventures in Barbados, it has generally kept a low regional profile. For Mark and the Corporate Banking Unit, the strategic alliance with CMMB translates into a regional network that provides opportunities to leverage the presence, contacts and on-the-ground expertise in these locations in order to discover new sources of business for the Group, so that in time First Citizens will become top-of-mind for large scale corporate and capital markets transactions in the Caribbean.

Why not First Citizens?
“We have the capabilities to compete on a global scale. We have a strong balance sheet, the liquidity we mentioned earlier, and a nose for credit – our delinquency ratio is consistently less than one percent compared to an industry average of three percent. We have proven ourselves in the local market and it is incumbent on us to grow the bank beyond the shores of T&T,” he retorts.

As he continues to speak, the justification for Mark’s confidence becomes apparent. “There are a lot of opportunities coming out of the recent global crisis that we are prepared to seize. Quite a number of very solid companies have lost access to good financing and have had their lines of credit pulled… good companies with positive cash flows and strong management that have become ‘victims’ of the downturn. We can provide what they need. If there ever was a time to make an impact and gain a foothold in a new market, this is it.”

Entering new markets is a bold move, but one which is not alien to First Citizens, which pioneered ATM and e-commerce in the Caribbean. It is countered by a measured approach to assessing clients and projects. “We have to be comfortable with the people we are working with, their track record, the regulatory and legal framework, the nature of the project, its viability and the social and economic impact.

“At the end of the day, yes, we look at the numbers but we also look at the people. Businesses will have ups and downs but at the heart of good relationships are good people. There is very little difference among the products that many banks offer. But there can be great differentiation and we set ourselves apart by the importance we place on human connections and our commitment to building strong relationships. Whether it is retail or corporate banking, a fixed deposit of $2,000 or a $200 million syndicated loan, it is the knowledge of our clients and mutual trust we enjoy that pay dividends over time, and which lead to success.”

This is the more culturally acceptable approach to conducting business in Latin America. Prior to joining the First Citizens Group in September 2008, Mark worked in Latin American and Caribbean markets during his tenure at the Inter-American Development Bank. There he was responsible for assessing the feasibility of and financing major infrastructure projects in the region.

With years of experience, a passion for the culture and a Blackberry full of contacts eager to do business with a progressive bank such as First Citizens, it’s no wonder that Mark chose Costa Rica as his point of entry into Latin America. Spurred on by the stable economy, the government’s progressive environmental outlook and the solid guarantees associated with financing major infrastructural projects – from power plants to toll roads and beyond – Mark considers it an ideal environment for First Citizens to establish a foothold in Latin America.

It is apparent that First Citizens embodies the resilient, ambitious spirit of Trinidad and Tobago. This spirit motivated the island to host the fifth Summit of the Americas this year, and to host the Commonwealth Heads of Government Meeting in October. Whilst many other organisations have become stagnant or retreated, this bank is moving ahead with purpose into new worlds, full of possibility.

For further information tel: +868 624 3178;
email: sekou.mark@firstcitizenstt.com;
www.firstcitizenstt.com

Company recovery

Brazil, one of the main emerging markets in the world and a country with a fast developing business environment, has recently experienced a series of important breakthroughs in building a scenario more favourable to business. The most important initiatives in modernising Brazil’s business environment include the creation, in 2005, of the so-called “Company Recovery and Bankruptcy Law” (LREF), which triggered a vast discussion in the National Congress, and replaces statutes that were in effect over the previous six decades.

Before the enactment of the law, Brazil did not have efficient legislation addressing insolvency cases and capable of facing the demands of a highly competitive economic environment, which continues to evolve at an unprecedented speed. Until the recent past, most of the organisations that became insolvent did not have mechanisms to recover, which resulted in many cases of bankruptcy that could have been avoided.

Previous legislation provided for two solutions: composition with creditors and bankruptcy. The first consisted merely of granting an entity the right to pay existing debts over two years. There was virtually no actual involvement of creditors and did not encompass a recovery plan. Accordingly, it only addressed the effects and not the causes of the problem that triggered the financial crisis. As for the bankruptcy proceedings, they were extremely lengthy, and could extend during up to ten years, and recovery of assets by creditors, if any, used to be very low.

The new law represents a turning point in the history of the relations between debtors and creditors in Brazil, and its underlying principle is that both business activities and jobs should be preserved. And, from the creditors’ standpoint if a company is not viable, the law permits a swift declaration of bankruptcy and asset settlement, which ensures a smaller loss of company assets.

One of the major features of the new law is transparency, as recovery procedures now have greater involvement of creditors, who must approve the recovery plan proposed by the debtor. It also creates the position of the receiver, appointed by a court judge, whose job is to follow up the entire recovery process and provide all the necessary information to the stakeholders.

Brazil’s insolvency index
Additionally, creditors are now divided into three classes – labour, unsecured, and secured creditors, where the latter have priority in the event of bankruptcy.

Another positive aspect of the new law is that it favours the financing of a recovering entity’s operations ensuring that the credit offered after a court recovery request is filed – loans not subject to bankruptcy rules – have full payment priority in the event of the entity’s bankruptcy.

The Company Recovery and Bankruptcy Law helps to improve Brazil’s insolvency index, measured by the World Bank, by expediting bankruptcy procedures, preserving the guarantees held by creditors, and awarding payment priority in the event of bankruptcy, base indicators used to build this index. Accordingly, impacts such as lower cost, increased credit, and development of the market as a whole are expected.

It is worth noting also the significant judicial progress in Brazil, as a result of several training courses for judges on business and corporate matters and the creation of specialised courts to deal with proceedings focused on company recovery.

The new law has already resulted in many recovery success stories, which might have not been the case had they been addressed under the previous law. Significant progress has been obtained; however, it is important to bear in mind the need to improve the Law and create more business courts to address these cases. By breaking historic paradigms on the business relations in Brazil, the new company Recovery and Bankruptcy Law has had very positive effects for the improvement of the business environment in Brazil.

Luis Vasco Elias is partner of the Corporate Reorganization Services in the Corporate Finance practice at Deloitte in Brazil

For further information tel: +55 11 5186 6686; email: comunicacao@deloitte.com;
www.deloitte.com

Working goals

Size, says Margrit Schmid, is not the only criterion for success. But it does help indicate just how well a company is doing in its chosen marketplace. “In terms of premium volume, we are the leading global employee benefits network,” she says. “While size is not everything, our size does reflect how many multinational companies entrust their employee benefit solutions to us.”

Clients looking for answers to their employee benefit problems do not come to Swiss Life Network just because it is big, of course. Among the important pillars for Swiss Life Network’s success, Schmid says, are its totally customer-oriented and experienced multilingual employee benefit experts, and its modular system of solutions, which allows companies to determine the best plan to match their needs and risk appetite. “We offer best-in-class employee benefit solutions, which also include administration,” she says. “Our solutions include managing pension funds for multinational companies and providing large companies with captive solutions. Every client has a single point of contact within our organisation, which coordinates and organises all their benefit needs around the globe. Naturally, this is in close co-operation with our local network partners, each of which is a leading life and pension provider in their market. In every case, optimal and efficient administration is part of our solution.”

This network of local partners is an essential part of Swiss Life’s ability to offer companies global employee benefit schemes. “We work closely with our local partners who, like us, use state-of-the-art technological support to ensure the highest quality service,” Schmid says.

Beyond borders
In a world where state medical provision, state pensions, and state benefits vary so greatly between countries, inevitably national differences affect benefit plans across borders among an international corporation’s workforce, an issue that particularly affects expatriate workers. Companies need to ensure that they are fair to both expatriates and the local employees they work with. Here, Swiss Life Network can help. “Even within the EU we have 25 different social and labour laws,” Schmid says. “We base our solutions on best-in-class local solutions that are fully compliant with local laws, and attractive and competitive in the local environment. We then group these into a global solution that provides corporate headquarters with transparency and information. This includes regular reporting, and allows cost optimisation of risk coverages through multinational pooling.”

On the global level, a degree of equality in employee benefits across countries can still be achieved. However, this is through providing employees worldwide with the same categories of benefits, and not necessarily with the same level of benefits.

“Adequate solutions for expatriates are a special challenge. It is important for expats to ensure they have a solution that bridges any gaps resulting from working in different locations and not always qualifying for local solutions or vesting rights. Our expat solutions provide both risk cover and pension solutions, and help ensure that expats have decent risk and retirement benefits both during and after retirement, comparable to an employee with a similar career pattern, but always in the same country. In some cases, this can mean that in some countries an expat may receive more from the employer in terms of benefit contributions than a pure local employee, since social security and other state provisions must be considered differently.”

There is room in the system for expat workers to help themselves, however. “It is important that expats ensure they have a solution to cover any gaps resulting from working in different locations and not always qualifying for local solutions or vesting rights. As we work with modular solutions, we can ensure that every time an expat changes from one country to another, the modules – risk, health and savings – can be adjusted to the new environment,” she says.
All the same, the existence of, for example, “fringe benefit” taxes in certain jurisdictions, for example Australia, and the tax applied to benefits in countries such as the UK, mean efforts at complete equality are unlikely to succeed. “Given the different systems of social and labour law, as well as tax law and general living conditions, it is unrealistic to aim at absolutely equal treatment for employees across borders,” Schmid says. “What can be aimed at is comparable treatment taking into account the environment.”

“Legislation within the EU has ensured that there are no penalties if you move between countries, even if in the first country benefit contributions are tax efficient, that is, tax deductible, while in the second benefits are tax efficient. Tax optimisation is always a complex area. We provide transparency and information, but detailed tax planning has to be in the hands of the employer or the employees themselves.”

It is not always obvious from a Eurocentric viewpoint, but cultural differences – such as the expectation in South Asian countries and elsewhere that children will take care of their parents in old age – make a difference to the employee benefit solutions workers expect, something that Swiss Life Network has to tailor in. One problem, however, is that what parents expect today is not necessarily what children will want to be doing when they grow up, and pension provision and saving for old age, while far less important still in many cultures than they are in the West, are likely to move rapidly up the agenda in developing countries. “As we group best-in-class local solutions into one global solution, local customs are automatically considered in our plans,” Schmid says. “But we are certainly experiencing significant changes worldwide in relation to the expectation that children will take care of their parents and act as their pension solution. While the expectation is still there, ongoing globalisation and urbanisation, as well as the demographic revolution, are making it clear that this expectation cannot be met.

“Every individual needs a pension solution independent of their family and the next generation. In the West also, social security systems based on the so-called inter-generation contract [the expectation that today’s workers pay the taxes that cover the pensions of yesterday’s workers] are experiencing strong financial pressures.”

There does not seem to be a lot of evidence that, outside the obvious areas of differences in local health care provision and old age provision, employees around the world see benefits differently in different jurisdictions. “The importance of employee benefit solutions for employees depends on the level and extent of social security, the tax incentives available in relation to employee benefits, and last but not least, the economic environment and degree of development of the economy,” Schmid agrees. “People generally care most about daily needs and consumption, and only then look at protection against the financial consequences of death, disability and old age.”

Meeting demands
“In the current environment, however, we are seeing increased awareness of the issues and more interest in employee benefits and old age pensions. We listen very carefully to our customers across the globe, and constantly adjust our solutions to meet their needs. We also take an active part in discussions shaping the employee benefit industry.”
All the same, whether employees and employers prefer benefits in terms of rewards and incentives, for example extra holiday allowances for longer service, bonuses for good service, or they prefer basic “inalienable” benefits, such as pensions, medical cover, and so on, “depends on the country and its economic situation,” Schmid says. This is another challenge for global employers: discovering whether the people who work for them in a particular jurisdiction would like more cash or holidays, or whether they look for employee benefits covering death and disability, and a decent income after retirement. “From an employer standpoint, there is also the question of social responsibility,” Schmid says. “Firms need to make sure that employees are aware of the pension situation, and can participate in a second pillar pension scheme.”

Employers also need to look to the future, when the world comes out of the current recession, and skilled, committed workers start to get scarce again as employment picks up. “Employee benefit solutions are an important tool to attract and retain talented employees, and studies show that these can also have a direct positive impact on company performance,” Schmid says. For these reasons, “employers have a real interest in providing appropriate employee benefit solutions, and not just cash or longer holidays.”

For further information www.swisslife-network.com

Boutiques and banks clash

When did your banker last recommend against an execution or transaction for which they are being remunerated?” This leading question awaits prospective clients browsing the website of Ondra Partners, one of a new breed of independent boutique offering “unbiased” advice to companies raising equity, debt or making acquisitions.
Senior bankers at established underwriting banks get angry at any implication they do not always work in a client’s interest and in turn question whether firms offering advisory services have the experience and knowledge to be of help to companies.

One senior banker at a London-based firm said: “These firms have very little to offer as they don’t have the day-to-day experience of the primary equity markets that you need to make the type of judgments they say they can offer. Frankly, they simply add another level of complexity and expense that is certainly not in the best interests of the client.”

In spite of complaints, there are signs companies in need of raising equity to strengthen their balance sheets and wary of getting it wrong, are frequently seeking independent advice.

Investment advisers Lazard and Rothschild have so far been the main beneficiaries of this, working on some of the largest European equity issues of the year, such as Italian utility Enel’s €8 billion deal as well as some of the more complex capital restructurings such as the £1bn equity offering by UK building supplier Wolseley.

These banks say there has also been a resurgence of demand from private equity sponsors wanting to float portfolio companies and from companies and investors considering ways to monetise their equity holdings.

Advisers must tread delicately so their involvement adds to the smooth running of their clients’ deals, rather than creating tensions with corporate brokers and equity capital markets bankers.

David Landman, a partner and chief operating officer for Europe at advisory boutique Perella Weinberg Partners, said: “An adviser should be an advocate for a company and its shareholders during an equity offering, not an adversary of the underwriting banks.”

One of the main jobs of independent advisers on the recent spate of rights issues has been to offer guidance on the structure of equity syndicates and the level of underwriting fees, in part because companies have been keen to make underwriters and bookrunners more accountable.

Underwriter input
Advisers have been asked to draw up underwriting contracts that restrict the banks’ ability to hedge their positions and to push for greater transparency about banks’ intentions to involve sub-underwriters. Some companies have wanted to take the opportunity to reward supportive shareholders via sub-underwriting fees and have also been keen to include creditors on equity syndicates.

Paul Gismondi, head of capital markets advisory in London at Lazard, said: “Equity offers are relationship building opportunities that don’t come about every week. Some companies have needed or wanted to include lending banks in an equity syndicate given that debt is a scarce commodity.”

The risks associated with higher equity market volatility and the weakened balance sheets of many investment banks have made fees a hot topic.

Advisers say there has been a lot of brinkmanship by banks attempting to drive up fees, while some have not been willing or able to commit to hard underwrite deals themselves.

Adam Young, joint global head of equity advisors at Rothschild, said: “The risk appetite of underwriters has varied considerably during the first half of this year and companies have wanted advice on the right line-up of banks to cover the naked risk in case a deal was not fully sub-underwritten.”

There has also been a trend for more unbundling of fees into a base fee plus incentive and discretionary elements and this has led to advisers being asked for their view on how the banks have performed when fees are allocated.

This quality control is important given that the banks with the greatest underwriting capacity might be over-stretched. One head of European equity underwriting said some of the strongest banks are having to leave relatively junior bankers in charge of smaller rights issues because their top bankers are in such demand.

Equity advisers also claim to have been playing a more strategic role at an earlier stage, advising on timing, alternative structures such as a rights issue versus equity placing and the right message about how the proceeds will be used on complex deals involving balance sheet restructuring.

They say preparation, particularly on deals that were not “plain vanilla” equity raisings, have helped get deals done faster with the best chance of success and less chance of leaks.

Gismondi said: “It is a market of windows so it is important that a company is not exposed to the market until it is absolutely certain that it wants to launch a deal. Independent advisers can begin the documentation process before brokers and other banks are brought on board.”

However, bankers at large underwriting firms say preparatory work done by advisers can sometimes be substandard and create more work for bookrunners.

One head of corporate finance based in London said: “We often find this when advisers have been given responsibility for preparing the equity story ahead of a deal. We’ll be brought in two weeks before launch and find ourselves with a plan that hasn’t been properly market tested and will have to spend a lot of time rewriting the proposal.”

The increased profile of independent boutiques clearly rankles with many equity bankers, who object to the implication that their views might be tainted by self interest, claiming many “independent” advisers are just investment bankers trying to make money from the recapitalisation process while there are no mergers and acquisition fees.

Nick Reid, co-head of UK investment banking at UBS, said: “Companies with strong and trusted relationships with their corporate brokers and investment banking advisers tend not to need support from anyone else.”
He said UBS’ corporate broking team offers a market view based on experience and relationships with shareholders, the advisory team comprises bankers who complement the broking relationship, undertake financial analysis and help brokers build the equity story, while the ECM team provides institutional relationships and execution expertise.

ECM bankers are also adamant their advice on equity offerings is the best because they are in the “flows” of the market day in, day out, speaking to institutional investors, gleaning information on trading activity and doing deals.
One head of ECM at a US bank said: “Equity advisory firms are only valuable as job creation schemes at a time of dislocation in the market. If you want culinary advice, you ask the chef who’s been tasting the food in the kitchen, not the person sitting in the dining room waiting for the meal to be served up.”

Sweet Samba

Simplicity, boldness and, above all, freedom. These are the concepts that drive growth at Oi, a company that in the last 10 years became the biggest telecommunications operator in Brazil. Since the Brazilian telecommunications industry was privatised in 1998, Oi, whose control is 100 percent in the hands of Brazilian shareholders, competes with giants such as Telefónica, Telmex, and other multinational operators. During this period, Oi was not only able to withstand – but indeed to beat – the competition, becoming one of the 20 biggest telecommunications companies in the world, with a market value of approximately $8 billion.

In January this year, Oi took the decisive step to strengthen its position: the company acquired Brasil Telecom, a regional operator covering Southern and Midwestern Brazil. As a result, the Federal District and nine states – in addition to 17 in which Oi already operated – were added and became fully integrated throughout the national territory. After this shift, Oi’s share of the Brazilian market reached 33 percent in terms of revenue. The company ended March with about 57.6 million customers, with 21.8 million in fixed segment, 31.9 million in mobile segment and 3.9 million broadband customers. With Brasil Telecom, Oi’s EBITDA rose from $0.9 billion in 1998 to $5.2 billion in 2008, making Oi the largest telecommunications company in Brazil by revenue.

Oi (“Hi”, in English)was created in 1998 when the privatisation of the sector sparked a telecommunications revolution in the country. In the 10 years that followed, Brazil, which has 190 million inhabitants and a $1.5trn GDP, experienced a boom in this area. The 20 million fixed lines in operation and the seven million mobile telephone users in 1998 increased to 41 million and 157 million in 2009, respectively. The highly-competitive broadband market emerged from nearly zero to 10 million users. After the boom of fixed and mobile segments, this is the service that leads the new wave of investment in the sector in Brazil. Apart from commercial motives, agreements signed between the operators and the Brazilian government will bring broadband infrastructure to all municipalities in Brazil by the end of 2010. This, added to the popularisation of personal computers, shows a huge growth potential for companies in Brazil, where the number of broadband users is high but the density rate is still low at 18 percent of homes. The growth of 3G users confirms that the country’s entry in the digital age will be promoted by a combination of technologies, and fixed and mobile access.

On the tube
Another promising front is the subscription TV market, which remains virtually unexplored by telecommunications companies due to regulatory restrictions. As a result, Brazil has one of the lowest rates for subscription TV in Latin America: about eight percent, compared to 63 percent in Argentina and 49 percent in Uruguay. In a recent move, Oi launched the DTH (Direct to Home) service intending to capture the growth potential of this service.

Aiming to become a global operator, Oi surprised the competition and frustrated experts, who after the privatisation bet on groups consisting of international operators, which they claimed would defeat a national company formed by shareholders from different sectors. However, the market has witnessed the retreat of many foreign operators and the strengthening of Oi. From 1998 to 2008, the company invested more than $18 billion to improve services, unify operations and establish a new corporate culture focused on customer satisfaction.

Over the years, Oi expanded its services and its coverage. The company was the first operator to bring GSM technology to Brazil, the first to bundle fixed and mobile phone access with internet and broadband, in an aggressive move to win new customers. Oi was also the first company to sell unlocked handsets and to have a radio and cable TV. From 1998 to 2008, more than 11 thousand locations started to count on fixed telephone lines for the first time. In the same period, the company’s net revenue jumped from $2.6 billion to around $9.2 billion. In May 2007 the company’s rating was upgraded to investment grade, which helped it obtain funding even in times of scarce credit.

In October 2008, Oi took another important step. After winning a hotly-disputed bidding, Oi began operating mobile services in the state of Sao Paulo, which has 41 million inhabitants and the highest GDP among Brazilian states. The introduction of Oi to that market established a new dynamic in the region, whose low density was incompatible with the high purchasing power of its inhabitants. With an aggressive offer allowing three months of free calls, and relying on a time-tested business model, Oi reached unprecedented results for a start-up. At the end of May, the company had 3.5 million customers in São Paulo.

Sustainability
The entire Oi business strategy has been accompanied by a strong sustainability policy, which in 2008 was recognised by the market with its entry into the Corporate Sustainability Index (ISE) of the São Paulo Stock Market (Bovespa).
To contribute with social transformation and human development in Brazil, Oi created “Oi Futuro”, an institute for social responsibility with an emphasis on education and culture. “Oi Futuro” is present in several cities in the country, making the access to knowledge more democratic, fostering artistic creation, valuing the Brazilian cultural diversity and investing in cutting-edge technology to accelerate and promote development. Since its inception in 2001, Oi Futuro has served more than 3.5 million young people, besides investing in several cultural initiatives in different places in Brazil.

Additional initiatives were the sales of unlocked handsets and GSM sim cards, an innovative strategy that once again surprised the market using a simple concept: the consumer’s freedom to move to any operator. Meanwhile, the competitors continue to “handcuff” the customer to annual packages. This strategy was complemented with the end of the penalty for cancelling or changing packages. Also, Oi offers a wide variety of plans, allowing consumers to choose what is most appropriate for them – an important item in continent-sized Brazil.

The financial crisis that fell upon global markets did not affect the expansion plans of the company. For 2009 we anticipate operational investments between $2.6 billion and $3.1 billion.

Oi foresees the expansion of the market, especially in the mobile and broadband internet access segments. The company will expand its strategy of acting as a provider of convergent services. With a backbone spanning 138 thousand kilometers of fiber optic cables and 30.4 thousand kilometers of metropolitan rings, combined with 22,000km of undersea cables connecting Brazil to Venezuela, Bermuda and the US, Oi wants the top spot in the Corporate Data Segment. International expansion is also part of the plan. Oi plans to take its services to Europe, Latin America and Africa. To this end, Oi will draw on its ability to exceed expectations and write its own history.

For further information tel: +55 21 3131 1212;
email: alex.zornig@oi.net.br
web: www.oi.com.br

Dark pools braced for uncharted waters

Dark pools are not the “new black” anymore – they have been in Europe for more than a decade – but recently these esoteric trading systems emerged as the new battleground for European exchanges and their ambitious rivals.
Multilateral trading facility Turquoise signed up six customers to a new service that aggregates the liquidity in their dark pools while a rival MTF, Bats Europe, detailed its plan to launch a dark pool.

Separately, the LSE launched its dark pool Baikal, offering its members the ability to route orders to other trading platforms, and affirmed its commitment to support dark pool trading “later this year” though it declined to be more specific.

The challenge for these providers – as with every trading entrant – is to attract from day one the liquidity that compels firms to start using the system. But these ventures face the added problem of launching into a competitive market where exchanges (NYSE Euronext), MTFs (Chi-X Europe and Turquoise), banks (all the big names) and brokers (Instinet, ITG, Liquidnet and Nyfix) are already fighting to win a critical mass of liquidity despite relatively slow trading.

The recent launches also came at a time of uncertainty about how dark pools fit with US and European authorities’ pledge to ensure transparent markets.

UK financial watchdog the FSA set out guidelines on reporting bilateral trades at a meeting with market participants, according to a source close to the matter.

Furthermore, the sudden proliferation of dark pools has fuelled concerns among buyside dealers that it is becoming harder to find liquidity, something that is hampering their ability to trade effectively.

Systematic philosophy
However, Mike Seigne, the head of algorithmic trading at Goldman Sachs, which has one of the largest dark pools in the US and a fast-growing European offering, argued that dark pools had been misrepresented.

He said: “There is nothing sinister about dark pools, rather they are trying to solve a real requirement on behalf of the clients. The trend of average trade sizes on the lit venues in Europe has continued to decline. This has created a need to try to reaggregate some of these orders into more meaningful liquidity opportunities. Dark pools are simply addressing this need.”

Lee Hodgkinson, the chief executive of NYSE Euronext’s SmartPool, the exchange’s dark pool that launched in February, said dark pools were necessary because the average trade size on the main European exchanges has dropped below €10,000 for the first time, meaning firms are struggling to find on these systems liquidity in what traders call “size”. But Hodgkinson is philosophical about the increased regulatory scrutiny that has been brought to bear on dark pools, arguing it is prudent to test the systems that have emerged after the November 1, 2007 introduction of the European Commission’s Mifid rules.

He believes the review should focus on all market participants that provide dark pools, but said the exchanges and MTFs are obliged to meet stricter regulatory requirements than the banks though they all provide similar services.

He said: “This complex review will cover a range of topics as well as dark pools including the systematic internaliser regime which may need to be reworked. There are currently different regulatory treatments in place for dark pools across the exchanges, MTFs and brokers, though they provide largely the same services to the same customers. We need to encourage a level playing field.”

Seigne fears an overzealous push to transparency by regulators will limit dark pools’ ability to function and hurt traders.

He said: “It is important to remember that at some point too much transparency can become detrimental to a client’s execution quality, particularly if the client is trying to execute a large order.”

A more immediate concern that can be traced to the rise of European dark pools is the increasing fragmentation of liquidity, leading to confusion among traders as to the sources of liquidity.

Most of the dark pool suppliers have seen this and, in the spirit of turning a problem into an opportunity, they are looking to provide additional services to tackle this new requirement.

Goldman Sachs, Morgan Stanley and UBS struck a deal two months ago to link their dark pools and offer European clients access to three of the biggest bank dark pools.

But rivals, such as Bank of America Merrill Lynch, have taken a different approach and signed up to allow bank consortium-owned Turquoise to manage the aggregation.

The US bank, CA Cheuvreux, Citadel Securities, Citigroup, Deutsche Bank and Nomura International last week became the first six groups to sign up to the MTF’s aggregation service.

Yvonne Hansmann, head of Emea execution sales at Bank of America Merrill Lynch, said: “We spoke to the buyside and they gave us a strong indication that this type of aggregated service is the way forward.”

Her colleague Brian Schwieger, head of Emea algorithmic execution at Bank of America Merrill Lynch, added: “The advantage of Turquoise is that it limits the signalling associated with the bilateral broker model. The multilateral model, incorporating six brokers, ensures the Turquoise pool and brokers’ participation stay completely dark.”

The LSE is also bidding to help customers with their aggregation issues and its chief executive Xavier Rolet said: “We have delivered the first part of Baikal’s solution for aggregating liquidity and solving the challenges of market fragmentation.

“We look forward to building on this important milestone with the launch of the non-display order book and further liquidity aggregation services later in the year.”

Dark pools are a fine idea in principle and their providers are moving quickly to address the problem of fragmentation, but the reality is these trading systems have actually created unforeseen problems for many customers, at least in the short term.

How the ‘hidden equity market’ operates

What is a dark pool?
A dark pool is an electronic equity system that differs from an exchange order book by hiding attributes of an order, such as the price or the identity of the broker.

Who provides these systems?

Agency brokers ITG and Liquidnet were the first to launch in Europe, but in the past two years every investment bank worthy of the name has been building and marketing its European dark pool. More recently US brokers, such as Instinet, Liquidnet and Nyfix, and Europe’s stock exchanges have got in on the act with NYSE Euronext launching its Smartpool in March and the London Stock Exchange opening its Baikal system in July.

Why are they important?

Buyside dealers and sellside traders have long complained the exchange order book, the standard mechanism for European share trading, gives up to the market at large vital information about an order. This is less of an issue for normal-sized orders, but this transparency can be problematic when a trader is looking to execute a large block of shares or an order in an illiquid stock because rivals can see what is happening and trade against, or “front-run”, the order, which can prove costly.

What is the downside?

Regulators are suspicious of dark pools for the very reason traders like them – their opacity. European regulatory body the Committee of European Securities Regulators has been peering into the dark this year while the UK’s Financial Services Authority clamped down on some dark pools earlier this year, forcing them to change how they generated prices. The emergence of numerous dark pools has also confused traders because there is no way of knowing which pools have liquidity in a certain stock. Trading firms have to “sweep” each dark pool separately, which can waste time, a problem some firms are looking to tackle by “aggregating” dark liquidity on behalf of their customers.

Proud to be African in international waters

Guaranty Trust Bank plc is a leading Nigerian bank with a corporate banking bias and strong service culture that has led to consistent year on year growth in the bank’s clientele base and financial indices.

From the early 1990s the bank has tirelessly set the pace for other Nigerian financial institutions in terms of service quality, product functionality and excellent customer service. The bank has also created exceptional value for its shareholders through consistent dividend payouts and bonus issues, remaining one of the few institutions in Nigeria that pays dividends twice a year and presents its financials using both Nigerian GAAP (Generally Accepted Accounting Principles) and IFRS (International Financial Reporting Standards).

Guaranty Trust Bank plc has a double A minus risk rating from Fitch Rating, a triple A rating (AAA) from Agusto & Co and a double B minus rating from Standard and Poors. The bank also has an ISO 9001:2000 certification from the International Standards Organisation (ISO) and is the only Nigerian bank to have been the subject of business and brand reviews by Harvard and Cranfield Business Schools.

Guaranty Trust Bank plc operates from 154 business offices in Nigeria with several bank and non-bank subsidiaries spread across Anglophone West Africa and the UK. Through these, the bank is able to meet the growing needs of its customer in areas of banking, insurance, mortgage, asset management and other sectors outside the realm of traditional banking.

Brand values and financials
At Guaranty Trust Bank, the customer is king. A high premium is placed on understanding the customer’s business and providing him with services that meet and exceed his expectations every single time. The bank’s operations are guided by a set of founding principles called the 8 Orange rules; simplicity, professionalism, service, friendliness, excellence, trustworthiness, social responsibility and innovation.

By adhering closely to these values and the ensuing customer confidence the bank enjoys, these have become the source of its financial and other successes over the years. The bank’s December 2008 financial show earnings of over N100 billion, shareholders funds of N182 billion and assets plus continents of over N1.3 trillion.
History

Guaranty Trust Bank plc was incorporated as a limited liability company licensed to provide commercial and other banking services to the Nigerian public in 1990. The bank commenced operations in February 1991, and has since then grown to become one of the most respected and service focused banks in Nigeria.

Five years later, in September 1996, Guaranty Trust Bank plc became a publicly quoted company and won the Nigerian Stock Exchange Presidential Merit award that same year and subsequently in the years 2000, 2003, 2005, 2006, 2007 and 2008. In February 2002, the bank was granted a universal banking license and later appointed a settlement bank by the Central Bank of Nigeria (CBN) in 2003.

Guaranty Trust Bank undertook its second share offering in 2004 and successfully raised over N11bn from Nigerian investors to expand its operations and favourably compete with other global financial institutions. This development ensured the bank was satisfactorily poised to meet the N25bn minimum capital base for banks introduced by the
Central Bank of Nigeria in 2005, as part of the consolidation exercise by the regulating body to sanitise and strengthen Nigerian banks.

Post-consolidation, Guaranty Trust Bank made a strategic decision to actively pursue retail banking. A major rebranding exercise followed in June 2005, which saw the bank emerge with cutting edge service offerings, aggressive expansion strategies advertising policies and its now trademark vibrant orange.

In 2007, the bank entered the African business landscape history books as the first Nigerian financial Institution to undertake a $350 million regulation S Eurobond issue and a $750 million Global Depositary Receipts (GDR) Offer. The listing of the GDRs on the LSE in July that year made the bank the first Nigerian Company and African Bank to attain such a landmark achievement.

Over the years, the bank has been a recipient of numerous accolades and commendations for exceptional service delivery, innovation, corporate governance, corporate social responsibility and management quality. A few of these are: the 2007 Most Respected Company in Nigeria in a survey by PricewaterhouseCoopers and BusinessDay, multiple honours in the Vanguard Newspaper Banking Awards as winner in three categories: 2007 Most Customer-Friendly Bank, 2007 Bank of The Year and 2007 Best Bank in Corporate Governance. More recently, the Bank clinched the 2009 Most Customer-Focused Bank: Retail Award and a 2008 Best CSR Rating from KPMG and SIAO respectively. The bank also won the Best ICT Support Bank of the Year award at the 2009 National ICT Merit Awards.

Products
Guaranty Trust Bank plc provides a full range of commercial, investment and retail banking products/services to its discerning corporate, commercial and retail customers.

Widely recognised as a pace setter and industry leader, the bank is also accredited with such innovations as the introduction of online banking in 1990, making it possible for customers to access their accounts and conduct transactions from any branch in the bank’s network. In 2006, the bank launched GT Connect, a fully interactive service contact centre that allows customers conduct 90 percent of banking transactions via phone from anywhere in the world.

The bank’s other innovative products and solutions include an E-branch, where customers can perform transactions electronically with no human interface; Drive Through banking, a service which enables customers to withdraw funds and make enquires from the comfort of their cars as well as GTBank on wheels, a fully mobile banking branch.
The bank’s internet banking platform is a notch above its contemporaries in that it is enabled to support inter-bank transfers. The bank also offers debit and credit card services, and keeps its customers abreast of transactions on their accounts through GeNS, its SMS and electronic transaction notification system.

Social responsibility
For Guaranty Trust Bank, corporate social responsibility as not just a catch-phrase, but a continuing commitment to the millions resident in its diverse operating environments.

Accordingly, the bank is driven by the developmental challenges of its host communities to remain a socially responsible company that ensures its activities meet and exceed the social, environmental and economic expectations of its stakeholders.

A significant part of the bank’s annual earnings are used to support structures, events and individuals across diverse areas of child healthcare and education, entertainment, environmental beautification, human capital development and the arts.

Guaranty Trust Bank’s continued support for such laudable initiatives over the years have resulted in several accolades and recognitions; most recent was the 2008 Best CSR Rating by SIAO, a foremost indigenous rating firm.

Brand affiliations
Today, backed by its growing regional spread and strong domestic franchise, GTBank’s business ties in various facets of the global economy extends across all continents to include over 15 overseas correspondent banks and finance institutions such as HSBC, Citibank, Bank of China, JP Morgan Chase and Deutsche Bank, Afrexim Bank, Bank of China and BNP Paribas.

The bank has also partnered with key local and international brands on socio-economic developmental projects over the years. Some of these partners have been Swiss Red Cross, The Prada Foundation, The Commonwealth Business Council and Nigeria’s House of Representatives

For Guaranty Trust Bank plc, everyday presents the opportunity to make history. In achieving this, the bank is constantly evolving, whilst consolidating its pride of place as a proudly African, truly international bank. π

For further information tel: +234 1448 0000; email: pascal.or@gtbank.com; www.gtbank.com

Gold’s role on the road to recovery

Economic strategists, fund managers and the guardians of our collective wealth are preoccupied with attempting to determine whether the green shoots peeping through the debris will be short-lived or represent a real return to stability. We also have to hope that they give appropriate consideration to some of the issues which might have contributed to the vulnerability of assets and what steps might now be taken to better protect them in the future. Of course, hindsight is a wonderful thing, and it is perhaps a little too simple and easy now, standing in the wake of the crisis, to suggest that the return expectations of investment professionals during the bull run that ended so dramatically in 2008 were both overly optimistic and unsustainable. But it would be equally remiss of asset managers and policy makers not to examine the factors that lead to such a failure of foresight and what drove them to pursue strategies that proved so fragile when faced with the corrosive consequences of the credit crunch and subsequent recessionary pressures.

It can certainly be argued that many in the investment community were blinkered by an overly narrow focus on the search for returns, which in turn helped further fuel the bull run. This resulted in a vicious cycle of investors taking on increasing amounts of risk to chase higher and higher returns, whilst paying less attention to risk and diversification during this period. Even as clouds gathered on the horizon, many asset managers remained complacent about risk levels within portfolios, believing they were sufficiently diversified. The probability of a negative event was perceived to be very low and the possible consequences judged to be too insignificant to cause serious concern or prompt a change in attitude or policy. In reality, this “tail risk” proved to be much greater than expected and its consequences were both severe and far-reaching.

Awakening complexity
As a result of the widespread shortcomings in portfolio risk management, investors have now been forced to return to the fundamentals of asset allocation and diversification and re-examine the robustness of investment strategies. What has become apparent is that much of the diversification that had taken place was equity portfolio diversification, as opposed to true diversification across asset classes. Recently voiced concerns that diversification theory – which underpins the ability to manage risk in a portfolio – had been proven by recent events to be flawed failed to acknowledge that it was the narrow range of assets used to implement diversification that undermined the effectiveness of asset allocation strategies.

Moreover, to the extent that some asset managers and investors had started to move into other asset classes, much of this was put into practice through complex investment vehicles and strategies that were poorly understood. The decimation of the hedge fund industry and the concurrent decline in property values should now have taught investors that merely moving a portion of their assets away from core equity holdings does not necessarily represent an effective diversification strategy.

To the surprise of many market participants, whereas the reactions of most asset classes converged as market conditions worsened, an age-old but recently neglected asset, gold, proved to be one of the few true diversifiers, uncorrelated to mainstream asset behaviour and impervious to the economic downturn. And, as gold’s value held while oil and broader commodity indices plunged during the second half of 2008, it quickly became apparent that gold is not just another commodity – its qualities as both a monetary asset and an enduring safe haven set it apart from the struggling commodity complex as recessionary pressures mounted.

This unique independence as an asset is reflected in a robustness in the demand for and price of gold across the economic cycle that is not apparent in most other assets. Put simply, most portfolios are strategically biased towards assets that perform well during periods of economic strength, but provide limited support during periods of sharp economic downturn. Effectively, gold’s resilience during periods of crisis provides a form of portfolio insurance. Beta, or market risk, can negatively affect even the most defensive equity portfolios as evidenced in the recent turmoil. From an asset allocation perspective, the absence of a positive correlation in the gold price with the price of other assets makes it a powerful diversifier within a broader portfolio. Even gold’s correlation with a broad commodity basket, while positive, is generally lower than is widely thought.

Looking beyond the recent gloom and current uncertainty, gold can also add value to a portfolio during buoyant economic times. As with other commodities, demand for gold benefits from rising incomes and spending levels during periods of economic growth. In the case of gold, this occurs not just through industrial demand as with other precious metals, but also through demand for gold jewellery. Gold is unique in the range of geographical and sectoral drivers of demand and these help buffer it from specific regional or cyclical shocks. Furthermore, gold offers well-established inflation and dollar hedging attributes. These attributes are relevant from the point of view of both strategic and more tactical asset allocations.

Inflation/deflation
Gold’s inflation hedging ability continues to be an important driver of investor flows. The stimulus measures of quantitative easing, in its various forms, taken by governments across the globe to address the economic crisis carry their own health warning. While the immediate concern may be that major economies struggle to crawl out of a liquidity trap and enter a period of deflation, it is widely acknowledged that the stimulus packages, if successful, also make future inflation far more likely. Currently, gold is benefiting from a fear of future inflation as well as deflation. For those investors concerned about future inflation, it is gold’s historical outperformance during previous periods of high inflation that is proving to be an important motivator. Conversely, in a deflationary environment it is gold’s safe haven status that helps allay investors’ fears, reflecting the likelihood that deflation is the result of continued extremely weak economic conditions.

While each of gold’s long run attributes may be important in its own right, it may not be intuitively clear how they fit together and influence gold’s interaction with a broader portfolio of assets. In other words, if gold’s attributes are judged sufficient to warrant gold’s inclusion within a portfolio, should this allocation be primarily tactical due to current conditions, or are the arguments strong enough to warrant including gold as a core or strategic holding? And, if gold is identified as a foundation asset, how much gold is enough?

World Gold Council recently carried out a series of research studies to examine these questions using patented portfolio optimisation software developed by Boston-based economists and asset allocation specialists, New Frontier Advisers. Long-run returns for a range of assets that might form the core holdings of a typical investor or fund entered into the system and then gold was added with the objective of determining if an allocation to the yellow metal would prove optimal and what size that allocation should be. The studies (for sets of both US and UK oriented assets) produced broadly compatible results; that an allocation of gold is optimal, ranging from around four to ten percent, depending on levels of risk tolerance. It is worth noting that the return expectations for gold used in the studies were conservative and asset managers and investment strategists may consider larger allocations easily justified, particularly during times of uncertainty.

www.gold.org

Working towards a more trusted internet

With billions of dollars in trade — and even national security — at stake, it is no surprise that the issue has progressed from a technology concern to a hot political issue. In the US and UK, high level governmental announcements have propelled cybercrime to the top of the policy agenda, and the EU is looking at ways to clamp down on crime and ramp up punishment.

Encouraging as this is, it’s an issue that cannot be tackled by national or even pan-regional governments alone. The nature and complexity of online crime, combined with a rapidly evolving threat landscape, demands global and collaborative solutions.

“Cybercrime is the main threat to the internet’s huge economic, social and governmental potential,” says Roger Halbheer, Microsoft’s chief security advisor Europe, Middle East and Africa. Building greater confidence in the internet specifically and ICT more generally, has been a long-standing strategic focus for the company dating back to the creation of the Trustworthy Computing (TwC) division in 2002. Whilst TwC’s initial remit was to take an engineering approach to making Microsoft’s products more secure, its focus has evolved to encompass a long-term, collaborative effort to deliver security, privacy and reliability which the company calls End to End Trust.

According to Microsoft, realising a more trusted online environment lies in four principal areas. The first is the adoption of basic security fundamentals – the use of antivirus and firewall technology for example, along with making sure that operating systems are maintained with up-to-date security patches.

The second principal is the establishment of an IT stack from hardware through to operating systems and applications in which security is the central engineering principal. Building on that collaborative challenge is the call for a claims based identity system where consumers have control over what personal information they divulge and only need to impart personal data relevant to the content or service they are seeking to access.
Finally, and perhaps the biggest challenge of all, Microsoft’s End-to-End Trust vision calls for collaboration to work towards social, economic and political IT alignment.

“For people to make trusted decisions they must trust the technology”, said Roger Halbheer, Security Chief Advisor, Microsoft EMEA. “They need trustworthiness in their operating system, applications and devices. They also need to trust people and data to be able to safely access resources while disclosing as little of their identity as possible. We believe that technology innovations are critical to build up a more trusted online environment and regain people’s trust”.

At the 2008 RSA Conference in the US, Microsoft’s Corporate Vice President for TwC, Scott Charney,  called for a broad dialogue with customers, governments and policy makers on the future of security and privacy on the internet — with the aim of galvanising the move to coordinated action. Charney argued that the vision can only be realised through cooperation, technology innovations and social, economic, political and IT alignment.

The need for this cross-stakeholder dialogue is underlined by the rapid re-targeting of criminal activity to where the most lucrative opportunities lie. Less than a decade ago, criminals exploited vulnerabilities in operating systems with viruses and worms, spyware and spam. Through Trustworthy Computing, Microsoft’s response was to place security as a principle engineering requirement. The company even delayed the launch of Windows Vista so that all its developers could undergo secure development training.

Hackers and other cyber criminals have not waved a white flag and gone home, but since the inception of TwC they have found versions of Windows to be increasingly harder targets. Malware infection rates on Windows Vista are over 60 per cent less than Windows XP. It is a lesson the company is carrying forward into its next generation of products, and the expectation is that Windows 7 will be more secure still. Good security is evidently good business.

However, as the number of technological vulnerabilities to exploit has gone down, human nature is now seen as the soft target. Criminals are using sophisticated confidence scams to deceive. We’ve all received emails informing us of lottery wins, or asking for help in extricating millions from a West African bank account.

Rogue security software, which masquerades as a defence when it’s actually the threat, is a growing problem and uses deception to obtain money or sensitive information from victims. Microsoft’s own research, published in its twice-yearly Security Intelligence Report, shows that criminal use of rogue security software increased significantly between July 2007 and December 2008. Three of the top 10 online threats detected worldwide in the second half of 2008 disseminated rogue security software.

Microsoft has for a long time explained that, whilst recognizing the pervasiveness of its technology means it has a responsibility it has to address the security issue, it cannot provide the answer on its own. Indeed, according to version six of the Security Intelligence Report, nearly 90 per cent of disclosed vulnerabilities in the second half of 2008 were in applications developed by third parties and not in Windows. This suggests that other players in the software industry could learn lessons from Microsoft – a point not lost on the Trustworthy Computing group which is increasingly offering secure development tools to external developers, along with guidance and training. 

Developing more secure software is one challenge, but governments, educators and law enforcement also have a vital role to play.

”The challenge for the IT industry is to make the entire cyber infrastructure, ranging from the Internet itself to the devices that people and businesses use to interact with it, as secure as it can be,” says Graham Titterington, principal analyst at Ovum. “However, no equipment can protect itself against being used carelessly, or being manipulated by people with evil or devious designs. Training and awareness will help here. Cybercrime is fundamentally crime. Criminals have to be hunted and prosecuted no matter which avenue they choose to follow. Governments have to pass laws, including ones to enable international co-operation, to make this possible.”

The industry is uniting to enhance trust. In May this year Gemalto, Microsoft, Nokia and Philips announced the ‘Trust in Digital Life’ initiative, with the aim of bringing European public and private stakeholders together to create an agenda for innovation and promote alignment of public and private policies. The SAFECode initiative is another partnership that pulls together global players, including Microsoft, Nokia, SAP AG and Symantec Corp. It is committed to increasing trust in ICT products by promoting ever-more effective software assurance methods.  These partnerships are combined with initiatives such as Microsoft’s Security Development Lifecycle, which helps independent software vendors to embed security at the design stage when building applications for Microsoft products.

“The ICT industry was able to find common agreements on general standards and frameworks. Internet protocol became a common standard for Network communication in less than 20 years. It is almost a common language,” explains Eric Domage, IDC’s Western European security expert. “The challenge now is to adopt a common security language understood by software developers, infrastructure architects, Trust and identity providers, and business users. Some pieces already exist, such as X509 and SAML, so the intention of creating this is real.”

Real world solutions for real people
Sadly, there will always be those who seek to profit from illegal activity, which is why there will always be threats to online security. It is clear that everyone — from governments to businesses to IT professionals to families using the internet at home — needs to have access to the latest protection in the fight against cybercriminals.

People want technology that solves real world problems such as ID theft, online fraud and child safety. But the growing threat of cyber crime is such a global and complex issue that it can’t be tackled by technology alone. Regulation, behavioural change and technology solutions must come together, because only a combination of these factors will deliver the End to End Trust as envisioned by Microsoft.

Checks and balances

The region compensates for its market size and higher risk with better returns, analysts said, with property yields ranging from about seven percent for a prime building in Warsaw’s central business district to about 10 percent in Moscow.

This compared well against London where prime offices yielded five percent last year, but as the downturn drove yields in mature markets higher this year, some emerging Europe investors are seeking even higher returns through distressed buys. Still, many are aware of the various risks involved in purchasing in markets they may not be familiar with.

“If you can buy in London for six or seven percent, why buy in Central Europe? Central Europe needs to trade at a yield premium – my guess about 150-200 basis points,” Jones Lang LaSalle head of CEE Capital Markets & Investment Tomasz Trzoslo said.

Foreign opportunistic funds expect more banks to start taking over assets from insolvent developers, particularly in Russia, and launch a wave of discounted property sales later this year.

“My guess is distressed purchases (in Russia) will start accelerating at the end of this year, continuing to the next year,” Lee Timmins, senior vice-president of US property funds manager Hines, told reporters in an interview.
Hines is currently raising €300 million for an emerging Europe property fund, of which 70 percent will be invested in Russia as “we can make a better return on our money by investing a large portion into Russia,” said Moscow-based Timmins.

Russian properties could rebound quickly after hitting a bottom by the first quarter of 2010, boosted by a reforming market and resurgence in oil prices, said Charles Voss, Aberdeen Property Investors managing director for Russia.
“I can’t really see the whole world going for ten years in which oil is at $10-20 per barrel… the potential is for the Russian market to come out more quickly than some of the western markets,” said Voss, who is based in St Petersburg.

Baltic risks
Investors say they are more cautious elsewhere in the region, planning to give a wide berth to markets such as Hungary, Ukraine, Latvia and the remaining Baltic states where they expect more instability.

“I wouldn’t invest in any of the Baltic states where they still have foreign exchange problems. For core investors that is clearly a region where one should not invest,” DekaBank’s Junius said, adding he would also avoid Hungary.
“Its more of a structural issue… (Hungary) simply has too much debt, so the economic policy has to be restrictive rather than expansionary,” he said.

There are also more concerns about Romania, until recently a favourite among property investors in Eastern Europe due to its huge and relatively young population, and rising consumer spending driven by debt, CBRE’s Tromp said.
“It is unlikely economic growth over the next two to three years can again be driven by a massive amount of debt, so one of the major drivers of growth has been taken away,” he said.

Shipping insurance up 10-fold due to piracy

Somali gangs have been marauding in the Gulf of Aden and Indian Ocean for years, seizing hundreds of ships and their crew to extract ransom, hitting a key route from Europe to Asia.

In the latest incident, pirates hijacked a Turkish vessel in the Gulf of Aden.

 “There has been a big increase in premiums to go through the Gulf of Aden,” Svein Ringbakken, insurance director at Den Norske Krigsforsikring for Skib (DNK), told the paper. In May 2008, premiums were 0.015 percent of a vessel’s value, but now the average is 0.15 percent, Ringbakken said, according to Borsen.

An executive at a Norwegian unit of insurance brokers Marsh  said insurance premiums vary, with a big player like Danish container shipping group AP Moller-Maersk getting “very competitive” prices due to its size, while smaller shippers pay a big premium, Borsen said.

Premiums can be even as high as 0.8 percent of a ship’s value if the vessel sails in particularly dangerous waters such as the Straits of Malacca between Malaysia and Indonesia or off Nigeria, Marsh’s Magne Andersen told the paper.
To avoid sailing through the treacherous Gulf of Aden, many shippers are choosing to avoid the Suez Canal and sail instead around Africa, adding some 5,000 sea miles to the journey.

Australian researcher Helen Bendall estimated the net extra costs for a supertanker to sail around the Cape of Good Hope in South Africa at around $7.2 million and for a container ship at about $3.8 million, Borsen said.

Emerging significance

Emerging Europe’s banking sector is set to offer opportunities for banks to snap up assets from western rivals or homegrown lenders facing bad debt.  Consolidation ground to a halt by 2007 when a decade-long acquisition and privatisation rush dried up at high prices that reflected bumper credit and profit growth rates in the region. But a window of opportunity will open for buyers active to clear balance sheets or turn their focus back to domestic markets.

“There is a number of banks on sale at least informally,” says Debora Revoltella, head of strategic analysis at Italy’s UniCredit.

“And there is a number of banks which didn’t enter the region before because they missed the boat to build a franchise. Those could include Deutsche Bank or Spanish banks,” she said.

Some of the big names who lost out on emerging Europe balked at prices which topped out in 2006 and 2007, but they may find better value now.

“The banking landscape will be different in three years’ time,” said Cristina Marzea, an analyst of emerging European banks at Merrill Lynch.

Hardly any bank active in the region is now trading at more than twice book value, with some still lingering at less than book value according to reports.

“Whoever has cash now will get quite some opportunities, I’m not saying lifetime opportunities, but there are interesting assets at interesting prices,” Marzea said.

Western banks own the biggest lenders everywhere in the former Communist part of Europe apart from the former Soviet Union and Hungary, which has produced the only homegrown lender active across the region, OTP.

EU, market pushes for sale
Investment bankers and analysts looking at the region say that the banks which have sounded out possible buyers fall into three main categories.

The biggest chunks could come up for sale because the EU may demand western banks scale back business as a condition to approve state aid they received.

This could happen to Germany’s BayernLB, which owns Hungary’s fourth-largest bank MKB and, through its Austrian unit Hypo Group Alpe Adria, some of the biggest lenders in the former Yugoslavia. Together, BayernLB’s emerging European banks have assets of €29 billion.

The EU is walking a fine line between ensuring competition on the one hand and financial stability in the region on the other.

A firesale of assets under EU pressure in some of the worst-hit countries could undermine efforts to stabilise the region. However, if a major new name were to buy into it, this could also be seen as a vote of confidence.
A second group of possible sellers include those who may not be under regulatory pressure but need to clean up their balance sheets and refocus business and management issues.

“Everybody who is sub-critical mass is going to have another look at its strategy in this market,” said one investment banker who declined to be identified because he is advising clients in the region. “If there is no network, no strategy, this is just eating up management time and doesn’t go anywhere.”

This includes RBS’s Romanian business, Citigroup’s Polish arm Bank Handlowy, Allied Irish Bank’s Bank Zachodni WBK and Commerzbank’s BRE Bank.

These Polish banks have market capitalisations between $5 billion and $6.5 billion.

Finally there are locally owned lenders such as Romania’s Banca Transilvania, market cap $400 million, where pressure on owners to raise capital may accelerate a sale that analysts have pencilled in.

Growth to return, prices low
Despite the region’s bad press at the moment – a deep economic contraction and financial stability risks because of widespread lending in hard currencies – it is poised to get back on track.

The region’s allure for western banks lies in the fact that millions still do not have access to basic banking services.
Analysts have long noted the nearly complete absence of Deutsche Bank in the region – apart from some Russian business – and the German lender is currently looking at some of the assets on the market, investment bankers said.
The same is true for Banco Santander and HSBC with their experience in emerging markets. Among the banks who are already there, those with strong balance sheets like Intesa Sanpaolo and Societe Generale or those who just raised fresh cash like National Bank of Greece or Poland’s state-controlled PKO BP could use the opportunity for bolt-on acquisitions.

Global Takaful challenge

The problem is that only a small percentage of people among the market’s potential customers and distributors understand the concept or its product offering.

The term Takaful refers to Islamic insurance, although those wishing to promote it to a wider global audience prefer to call it cooperative insurance. It covers the full spectrum of insurance products, from life insurance to home, business and automotive policies. What distinguishes this body of insurance products from more conventional policies is its adherence to fundamental principles governing risk and reward enshrined in Shari’ah law. These principles include the avoidance of uncertainty, gambling and the charging or receiving of interest.

Changing social needs
The basic Takaful concept of pooling the resources of the many to help victims of adversity has been practiced in Muslim society for over 1,400 years. However, until very recently, many Muslims believed that since society had an obligation to support its less fortunate members, individual insurance was unnecessary. This ambivalence was reinforced in the early 1900s when Islamic scholars in the Arab countries reviewed conventional insurance products and declared them unacceptable under Shari’ah law, which meant that even those who wanted to plan for their future capital accumulation and risk protection needs had limited or no options available.

Over the ensuing decades, society in traditionally Muslim countries changed alongside the rest of the world. Growing affluence and a younger population, combined with a break-up of extended families as younger members gravitated to urban areas, challenged traditional community-based support systems and stimulated demand for wealth accumulation opportunities. As these demographics and life styles evolved, the hunt was on for banking and insurance products that would meet the modern needs of the estimated 1.5 billion Muslims in the world. It was not until 1985, however, that the Grand Council of Islamic scholars in Mecca approved Takaful as an insurance system that complied with Islamic law.

“As consumers become increasingly aware of the availability of Takaful, the industry has shown very robust growth,” says Jaffer. “According to the World Takaful Report 2009, recently published by Ernst & Young, Takaful contributions posted an average compound annual growth rate of 30 percent between 2005 and 2007.”
The main countries showing this impressive growth rate are the countries of the GCC (Bahrain, Qatar, UAE, Kuwait and Saudi Arabia), with accelerated growth rates also being experienced in Malaysia, where an estimated 50 to 60 percent of the population is Muslim. The trend in Malaysia is of particular interest to industry experts forecasting the growth potential in non-Muslim countries, because a staggering 60 percent of Takaful customers in that country are non-Muslims. “This demonstrates that the market potential for Takaful in Europe goes well beyond the 16 million Muslims living there,” comments Jaffer.

Takaful allows Muslims to avail themselves of the protection offered through an insurance contract without violating their religious beliefs, but it also provides compelling benefits to both religious and secular customers. The main benefit is the provision for the sharing of any retakaful (reinsurance) surplus in case claims do not exceed the amount of money policy holders have put into the Takaful fund for investment. In conventional insurance, this surplus is generally shared between the insurance company and the reinsurer, with nothing returning to the policy holders. “For Takaful, depending on the model chosen, 100 percent of the surplus is shared among the policy holders,” says Jaffer. “For example, FWU group has redistributed over $200,000 of surplus from the pool to its policy holders in the last three years alone.”

Takaful is also gaining in popularity among both Muslim and secular customers who have an interest in supporting socially responsible investment (SRI). Islamic law precludes investment in companies which have activities that are considered unlawful or unethical, and that includes most of the business practices and activities that SRI funds would avoid: military, tobacco, alcohol and gambling. Both SRI and Takaful aim at greater transparency regarding the companies selected for investment, and both types of funds have seen performance improvements despite the recent recession in which conventional funds have shrunk. “The combination of an ethical investment policy, significant growth potential and price competitiveness could make for a compelling business proposition to non-Muslims,” Jaffer notes.

Challenges ahead
Despite this vast market potential, Takaful operators have some significant challenges to overcome before these products enter the mainstream in European markets. First and foremost is the lack of a standardised interpretation of what constitutes Takaful. “Currently,” says Jaffer, “each market has its own set of rules and regulations for Takaful and industry experts recognise the need to make them more uniform. The Islamic Financial Services Board has recently published an exposure draft in which it makes recommendations for common governance of the Takaful industry worldwide.”

The absence of an organisation to regulate Takaful also makes its implementation more challenging in European countries, where regulations form the backbone of the financial industry. Takaful’s adherence to Shari’ah laws and its different approach to accounting practices such as the distribution of surplus, will require analysis within both the legal and tax structures of each jurisdiction.

One help in this process is the number of major European insurance companies and banks that have a high degree of familiarity with Islamic financing practices and the cultural mandates behind them as a consequence of having large operations in predominantly Muslim countries. AXA in France, Zurich in Switzerland and Allianz in Germany all have high Takaful exposure, and banks such as HSBC, Crédit Agricole or BNP Paribas understand the huge potential of Islamic finance, as they all have operations in the Middle East and Asia.

However, in the majority of cases, Takaful remains deeply embedded within the overall financial operations of these global financial institutions, which typically offer the full range of conventional as well as Islamic banking services in non-Muslim regions. “Conflicts arise because very few of the leaders in the Bancatakaful sector have stand-alone sales forces able or willing to dedicate all their resources to the promotion and distribution of Takaful,” notes Jaffer. “Instead, we see distribution of Takaful through generalist sales teams that may also be promoting credit cards and current accounts, or Takaful-linked products through investment teams that are also responsible for the sale of mutual funds and other structured investments. In those situations, we need to level the playing field by offering sales incentives that are similar to those offered for conventional products.”

Perhaps more important is the need for training. The recent Ernst & Young report noted that “as with the wider Islamic financial services industry, Takaful continues to suffer from a shortage of human resources with the requisite expertise.” Progress is being made in some regions: the Islamic Banking and Finance Institute Malaysia offers a comprehensive training programme which looks at Islamic banking, Takaful and Islamic capital markets; and Bahrain’s Islamic Finance and Banking Training offers courses targeted at financial industry experts, which cover the applications of key Islamic banking and financial instruments. However, despite the success being demonstrated by these regionalised efforts, what is needed, Jaffer believes, is a recognised institute for Takaful and accreditation for Takaful professionals.

Strategic alliances
Meeting demand for Takaful requires a complex mix of liquidity, access to capital markets, established distribution channels and local cultural understanding, which is giving rise to a growing number of strategic alliances between regional and international organisations. Successful ventures are already operating in Malaysia (ING and Public Bank; Aviva and CIMB), the UAE (Zurich Financial Services with Abu Dhabi National Takaful; AXA with Salama) and Saudi Arabia (FWU Group and National Commercial Bank have established the Al Ahli Takaful Company).

“Global players benefit by widening their offering and tailoring it to the customer base in each region they operate in,” notes Jaffer. “The local providers are benefiting from the global outreach and expertise their international partners can give them. Both parties can then realise economies of scale without compromising the offering, which must always be structured to respect the Shari’ah standards.”

Customer awareness remains low, however, and this is often attributed to a limited understanding of Islamic finance in the banking and insurance world, an issue that is beginning to receive wider attention within the industry. Nearly 100 industry experts attended a recent seminar in Paris organised by the Institut de Formation de la Profession de Assurances (IFPASS) on the introduction of Islamic finance in France. Similar events are being held in most of the major Muslim finance centres, while in the UK, the Institute of Banking and Insurance has begun publishing a quarterly magazine called New Horizon, which keeps readers abreast of changes and developments in the Islamic finance industry. Several universities around Europe are also beginning to offer degree courses in Islamic banking and finance. And it is easy to see why the industry is waking up to this sleeping giant: based on calculations in the Ernst & Young report, if growth continues at the rate observed since 2004, the global Takaful market will reach a total value of $7.7bn by 2012.

www.fwugroup.com

Mercantilism reconsidered

This question constitutes a Rorschach test for policymakers and economists. On one side are free market enthusiasts and neo-classical economists, who believe in a stark separation between state and business. In their view, the government’s role is to establish clear rules and regulations and then let businesses sink or swim on their own. Public officials should hold private interests at arm’s length and never cozy up to them. It is consumers, not producers, who are king.

This view reflects a venerable tradition that goes back to Adam Smith and continues a proud existence in today’s economics textbooks. It is also the dominant perspective of governance in the US, Britain, and other societies organised along Anglo-American lines – even though actual practice often deviates from idealised principles.

On the other side are what we may call corporatists or neo-mercantilists, who view an alliance between government and business as critical to good economic performance and social harmony. In this model, the economy needs a state that eagerly lends an ear to business, and, when necessary, greases the wheels of commerce by providing incentives, subsidies, and other discretionary benefits. Because investment and job creation ensure economic prosperity, the objective of government policy should be to make producers happy. Rigid rules and distant policymakers merely suffocate the animal spirits of the business class.

This view reflects an even older tradition that goes back to the mercantilist practices of the seventeenth century. Mercantilists believed in an active economic role for the state – to promote exports, discourage finished imports, and establish trade monopolies that would enrich business and the crown alike. This idea survives today in the practices of Asian export superpowers (most notably China).

Adam Smith and his followers decisively won the intellectual battle between these two models of capitalism. But the facts on the ground tell a more ambiguous story.

The growth champions of the past few decades – Japan in the 1950s and 1960s, South Korea from the 1960s to the 1980s, and China since the early 1980s – have all had activist governments collaborating closely with large business.

All aggressively promoted investment and exports while discouraging (or remaining agnostic about) imports. China’s pursuit of a high-saving, large-trade-surplus economy in recent years embodies mercantilist teachings.
Early mercantilism deserves a rethink too. It is doubtful that the great expansion of intercontinental trade in the sixteenth and seventeenth centuries would have been possible without the incentives that states provided, such as monopoly charters. As many economic historians argue, the trade networks and profits that mercantilism provided for Britain may have been critical in launching the country’s industrial revolution around the middle of the eighteenth century. None of this is to idealise mercantilist practices, whose harmful effects are easy to see. Governments can too easily end up in the pockets of business, resulting in cronyism and rent-seeking instead of economic growth.

Even when initially successful, government intervention in favour of business can outlive its usefulness and become ossified. The pursuit of trade surpluses inevitably triggers conflicts with trade partners, and the effectiveness of mercantilist policies depends in part on the absence of similar policies elsewhere.

Moreover, unilateral mercantilism is no guarantee of success. The Chinese-US trade relationship may have seemed like a marriage made in heaven – between practitioners of the mercantilist and liberal models, respectively – but in hindsight it is clear that it merely led to a blowup. As a result, China will have to make important changes to its economic strategy, a necessity for which it has yet to prepare itself.

Nonetheless, the mercantilist mindset provides policymakers with some important advantages: better feedback about the constraints and opportunities that private economic activity faces, and the ability to create a sense of national purpose around economic goals. There is much that liberals can learn from it.

Indeed, the inability to see the advantages of close state-business relations is the blind spot of modern economic liberalism. Just look at how the search for the causes of the financial crisis has played out in the US. Current conventional wisdom places the blame squarely on the close ties that developed between policymakers and the financial industry in recent decades. For textbook liberals, the state should have kept its distance, acting purely as Platonic guardians of consumer sovereignty.

But the problem is not that government listened too much to Wall Street; rather, the problem is that it didn’t listen enough to Main Street, where the real producers and innovators were. That is how untested economic theories about efficient markets and self-regulation could substitute for common sense, enabling financial interests to gain hegemony, while leaving everyone else, including governments, to pick up the pieces.

Dani Rodrik, Professor of Political Economy at Harvard University’s John F. Kennedy School of Government, is the first recipient of the Social Science Research Council’s Albert O. Hirschman Prize. His latest book is One Economics, Many Recipes: Globalisation, Institutions, and Economic Growth

ETFs and emerging markets

Emerging markets and exchange traded funds (ETFs) have one thing in common: both are destined to hold increasing importance for investors for many years to come. Emerging markets offer some of the strongest long-term return prospects as they take their place in the global economy of the 21st century. The BRIC countries are widely predicted to become some of the biggest economies, yet there are many other nations set for growth too, in Asia, Latin America, Eastern Europe and the Middle East.

The growing importance of ETFs stems from the fact that they offer investors one of the most efficient, cost-effective and convenient ways to access returns both from emerging markets and an increasingly wide range of other investment opportunities around the world.

So just what are ETFs? ETFs track indexes but, unlike “tracker” mutual funds, they are also shares that can be bought and sold on the stock market in the same way as any other shares. They provide access to a whole market through the purchase of just one share. Investors can purchase shares through existing stockbrokers.
There has been an exponential growth in the number of ETFs offered to investors in recent years. At first, ETFs gave investors access to mainstream indexes (the first mainstream ETF was launched in 1993 and tracked the S&P 500), but increasingly they are giving access to much more exotic markets and sectors in ever more innovative ways. Given the rapid development and popularity of emerging markets, it is hardly surprising that ETFs are being launched to cover these markets, too. ETFs offer investors many advantages in accessing emerging markets.

The first big advantage of ETFs is that they are a convenient and cost-efficient alternative to purchasing all of the underlying securities of a particular index. Structured as a single security, traded on an exchange just like a stock, ETFs empower investors to access entire indexes in one go. Clearly, investors may wish to go for stockpicking funds, but this can be a risky approach, as you might fail to pick the right fund manager. Much of the interest shown in ETFs has come from the realisation that the vast majority of returns in any given investment portfolio result from long-term asset allocation decisions rather than short-term market timing expertise. In fact, academic evidence indicates that the majority of fund managers underperform their benchmark indexes. This is especially true during periods of high market volatility, for which emerging markets are noted. ETFs simplify the asset allocation process by giving low-cost access to particular indexes. This makes them the perfect ‘beta’ investment for investors who implement a ‘core-satellite’ investment approach. ETFs can also be used to give effective exposure to particular emerging market countries or regions, with the ability to rotate this exposure as and when required.

At present, there is a big question mark over whether in the next few years it would be a good move to take a stockpicker approach to emerging markets. At a roundtable discussion held by Lyxor ETFs on emerging markets, Robin Griffiths, a fund manager at Cazenove Capital Management and a noted technical analyst, pointed out that because emerging markets are going through an ‘awesome’ secular trend then this lends them to ETFs: if the secular trend is stronger than the cyclical one then a passive stance is better, while if the reverse is true, then it is better to have an active stockpicking approach. Market conditions in favour of owning ETFs are likely to change only slowly over several years, he said.

Cost efficiency
Low cost is arguably the single most attractive feature of ETFs. BGI reports that the average total expense ratio for equity ETFs in Europe now stands at 37 basis points per annum – some way below the average TER of 87 basis points for equity index tracking funds and 175 basis points for active equity funds across the continent. This is an advantage for ETFs in any equity market, of course, but the high costs of trading in emerging markets can make ETFs a particularly cost-effective way to invest. If an investor decides to take the index tracking route, then the reliability of ETFs means that they are clearly advantageous because they have such low tracking errors against their benchmarks. Given liquidity problems tend to be more prevalent in emerging markets then a low tracking error gives ETFs a clear advantage over other types of funds, even tracker OEICs, SICAVs or unit trusts.

Such a wide choice of ETFs is now available that investors can have access to emerging countries. This has less relevance for retail investors but is a useful attribute for institutions, with large amounts to invest. Many global emerging market products with established track records rarely offer this single country access and if institutional investors like a particular country story then the chances are increasing that they can get that through ETFs.

Finally, ETFs are transparent and highly liquid. Investors can see the performance of an index and know how their investment is doing. Emerging markets are not noted for their transparency and liquidity, so these are reassuring qualities for investors. What is more, ETFs are listed on mainstream markets, such as the London Stock Exchange, with prices available in real-time, so investors can get in and out of the market any time of the day at a price very close to net asset value. This contrasts with mutual funds, which can only offer one price per day and because they tend not to be traded very often they can therefore have wide spreads.

Despite the growing popularity of emerging market ETFs, investors still tend to have underweight exposure to them generally. For example, when Lyxor launched its first emerging market ETFs into the UK in 2007, our analysis of data from the Investment Management Association covering the preceding five years showed that the total amount invested in UK retail and institutional funds in the global emerging markets sector had risen from just one percent to 1.6 percent, while exposure to the Far East ex Japan sector increased from just three percent to 3.6 percent.

Yet these results were in sharp contrast to research that we also carried out to assess sentiment towards emerging markets among UK independent intermediaries. In a survey of IFAs earlier that year, we found that nearly half (46 percent) of respondents recommended that investors should allocate between five and ten percent of their portfolios to emerging markets and 73 percent said that investors needed to increase their exposure to emerging markets. Anecdotally, we would say that a similar situation can be found among investors and advisers across Europe, where investors are clearly sold on the message of emerging markets, yet still have yet to align their portfolios accordingly.

The main reason cited among the IFAs we asked for this apparent mismatch was a lack of emerging market accessibility. ETFs, and Lyxor ETFs in particular, aim to help investors close this gap and help them improve the performances of their portfolios by providing cost effective solutions to some of the world’s fastest growing economies.

It would seem that improving investor sentiment is bound to lead to increasing allocations to emerging markets in their portfolios going forward. The increasing prevalence and choice of ETFs means that it will be hard for investors to ignore them. Hopefully, as investors and advisers increase their understanding of ETFs and grow to appreciate the benefits they offer, much of the increase in emerging market investment will find its way into ETFs. By using ETFs, investors can harness a whole new range of investment strategies both efficiently and cost-effectively.

The growing popularity of emerging markets and the use of ETFs to access them can be seen from Lyxor’s own ETF data. The number of shares outstanding in Lyxor’s leading emerging market ETFs collectively increased by 86 percent over the twelve months ending June 30, 2009, especially impressive considering the extreme levels of volatility in these markets over the same time period.

To paraphrase a quote from the film Casablanca, emerging markets and ETFs appear to be at the beginning of a beautiful friendship.