PeruBCP PeruBCP is one of the most traditional banking groups in Peru, with a rich history dating back to 1889. Today the bank offers a variety of services to retail, SME and institutional clients, as well as a sophisticated online banking facility. The bank is deeply committed to its CSR programmes, and has been a trendsetter in this regard.
NigeriaDiamond BankDiamond Bank’s mission since its establishment in 1991 has been to deliver value-added retail banking solutions tailored to each of its customer’s individual requirements. One area in which the bank has moved ahead of the pack is in the design, management and delivery of customer-orientated electronic banking products and services.
NetherlandsINGWith over 85 million customers worldwide, ING boasts a formidable global presence and an impressive range of retail banking products and services, suited to any number of customer types. Headquartered in Amsterdam, ING’s knowledge of the challenges and opportunities in the local market is unparalleled in the private banking space.
MoroccoBanque PopulaireMorocco’s leading retail banking firm offers a notable financial management service that has attracted and caters for a large proportion of the market. Utilising state-of-the-art technologies to bring outstanding services to customers, the bank has instilled an innovative approach to banking solutions throughout all areas of the business.
LuxembourgABBLThe Luxembourg Bankers’ Association, more commonly known as the ABBL, represents the majority of the country’s banks and financial institutions that operate within Luxembourg. Acting as the voice of the whole sector, it plays an integral role in Luxembourg’s economy and provides technical and strategic input for the benefit of all its members.
KuwaitBoubyan BankBoubyan Bank provides Islamic banking and other financial services to customers in Kuwait and across the globe through its offices and subsidiaries. Offering everything from current accounts to financing, investment and various card and trade services, the firm has delivered strong results to its shareholders and invested heavily in cross-platform customer service.
MyanmarAYA BankAYA Bank’s retail operations have grown rapidly in the four years since it began serving Myanmar’s citizens. With 74 branches, 125 ATMs and plans to expand further, AYA Bank provides clients with traditional banking services, such as money lending and raising facilities, and was one of the first in Myanmar to offer internet banking services.
MexicoCitibankCitibank operates under the name ‘Banamex’ in Mexico and today stands as the country’s second-largest bank. Backed by a presence in more than 160 countries and boasting a customer base of over 200 million, the bank’s Mexican operations are without compare in terms of global support and professional expertise.
LebanonJammal Trust BankHaving rebranded itself as the Lebanese bank “that speaks your language”, Jammal Trust Bank has spread across the MENA region. Through a successful marketing campaign, the bank’s viewer figures on Youtube have risen by 2,000 percent, boosting its client numbers and making the bank the top SME loan provider in the country.
JapanShinseiThe Japanese retail banking industry is extremely competitive, but Shinsei still manages to emerge top of the pile. With its innovative services, which include the PowerFlex savings account suite, the bank is a favourite with retail clients all over the country. It is also the bank of choice for foreign nationals in Japan.
ItalyIntesa SanpaoloFounded in 2007, Intesa Sanpaolo Bank is already among the largest banks in Italy, and boasts assets under management that rival even the world’s largest retail banks. The bank’s growth has been driven in large part by an aggressive M&A strategy, and its continued expansion shows no sign of slowing.
IrelandDanske BankThe Copenhagen-based bank boasts a significant presence in northern Europe, and offers a diverse range of retail banking solutions for those in Ireland. Providing customers with a range of ways to conduct their day-to-day banking business, Danske Bank is among the country’s most trusted and respected names in the industry.
GhanaSociété Générale GhanaCustomer service is at the heart of Société Générale’s Ghanian branch. The firm’s global network has perfected local market delivery while continuing to offer the very highest standards in retail banking. The firm has been much praised for its branch network and understanding of domestic market appeal.
Czech RepublicEqua bankEqua bank has offered simple and transparent services to a growing number of clients from the retail and business segment since 2011, when it first entered the Czech market. Equa bank currently has over 98,000 clients and 34 points of business all over the Czech Republic. The bank estimates it has saved its customers a combined CZK 200m since it began business.
IndiaUnited Bank of IndiaGovernment-owned UBI is headquartered in Kolkata, managed through 35 regional offices and boasts more than 2,000 branches across India. The bank is currently expanding its international activities and looking to strengthen its retail offerings, which include mobile, online and SMS banking, as it continues to focus on customer friendly technology.
