japanNomuraEngaging in a wide range of banking services, Nomura’s retail offering characterises the high standard of the Japanese market. The bank offers high-quality investment information while retaining the simplicity of traditional retail services. Enhancing client satisfaction is of paramount importance, and Nomura holds monthly customer improvement discussions.
Year: 2015
Kuwait Finance House
kuwaitKuwait Finance HouseThe first bank to offer Islamic finance services in Kuwait upon its launch in 1977, Kuwait Finance House (KFH) is now a listed retail bank that serves a growing number of both Kuwaiti and international clients. It offers sharia-compliant banking, real estate, and investment services across its 52 branches in the country.
AmBank
malaysia AmBankAs AmBank Group is one of the biggest banking groups in Malaysia, customers can benefit from the country’s largest ATM network. Established in 1975, the bank’s highly esteemed reputation has been enhanced further by its international partnerships with the likes of ANZ, IAG and MetLife Inc, which should help it to develop further.
National Commercial Bank Jamaica
jamaicaNational Commercial Bank JamaicaWith a vast array of products and services designed to meet the banking needs of its customers, National Commercial Bank Jamaica has helped to create a stable and advanced retail banking environment in the country. With a plethora of deposit, loan, and private banking services, the bank leads the way in an increasingly competitive marketplace.
United Bank of India
indiaUnited Bank of IndiaHeadquartered in Kolkata, UBI offers its customers an array of products and plays a significant role in extending banking services across the country, particularly in Eastern and Northeastern India. UBI makes commendable efforts to reach those living in isolated areas, such as establishing floating mobile branches that move from island to island.
HSBC
indonesia HSBCHSBC has operated in Indonesia for nearly 130 years, meeting customer needs through 47 branches located in the country’s major cities. With an impressive portfolio featuring retail banking products and services, ranging from credit cards and mortgages to savings and wealth management, HSBC Indonesia continues to go from strength to strength.
Eurobank Ergasias
greeceEurobank ErgasiasEurobank Group is a pillar of the Greek banking system, safeguarding the savings of millions of depositors. With assets of €75bn, Eurobank holds a strategic position in retail and business banking in Bulgaria, Romania and Serbia; offers discerning wealth management services in Cyprus and Luxembourg; and has a presence in Ukraine and London.
Standard Chartered
ghana Standard CharteredWith a range of world class banking products and services to its name, Standard Chartered Bank equips customers with the right tools to safeguard and grow their savings. Focused above all on its relationship with clients and customers, the bank is the highest priced stock on the Ghana Stock Exchange. Further local expansion is on the cards.
Banco Pichincha
ecuadorBanco PichinchaEcuador’s premier retail banking establishment is well rooted in the country’s retail banking sphere. Benefiting from scale economies, the country’s largest private bank has renowned customer service and wide-reaching products. Considered a leader in online banking products, Pichincha is well regarded for its technological investments.
Deutsche Bank
germanyDeutsche BankThe main provider of retail banking in its homeland, Deutsche Bank has long since dominated a competitive and forward-looking market. The firm’s branch network continues to grow across the continent while drivers at home are customer service and technological advances. Furthermore, the firm’s responsibility track record is second to none.
Santander
chileSantanderBanco Santander is the largest bank in Chile with regards to loans and deposits. Boasting more than 500 local branches, it provides commercial and retail banking services to its customers – including Chilean peso and foreign currency denominated loans to finance commercial transactions – and retail banking services, including mortgage financing.
ANZ Royal Bank
cambodiaANZ Royal BankThe go-to place for everyday banking and financial services, ANZ Royal continues to surpass the competition through competitive rates, a plethora of products and exceptional service across a large-scale branch network. The bank’s lending system is said to be of utmost transparency, providing borrowers with confidence and clarity.
RBC
canada RBCAs Canada’s largest bank measured by market capitalisation, RBC currently ranks as the continent’s leading diversified financial services company and a major provider of retail banking solutions. The bank’s ambition is to be seen as the country’s undisputed leader in financial services and a major contributor to the national economy.
Bank of China
china Bank of ChinaFor many years seen as a smaller player among China’s more heavyweight banks, the Bank of China reset its stall and started to build an institution that would rival any in the international marketplace. Now, the bank is in a healthy position, having created a variety of new products and set the bar for service in a tightly woven retail market.
Bancolombia
colombia BancolombiaGrupo Bancolombia is built on a culture of establishing personal relationships with its customers and helping individuals fulfil their dreams through financial support. With its efforts to streamline its services and provide easy-to-use platforms, Grupo Bancolombia has gained a reputation for always putting ‘human banking’ at the forefront of its activities.
