ColombiaBancolombiaBancolombia is among the biggest banks in Latin America and the largest commercial bank in Colombia; that size is testament to its success in winning over and retaining customers. This bank’s priority is to build relationships with customers based on trust and, in doing so, create a more human banking experience for its thousands of clients.
Year: 2016
RBC
CanadaRBCCanada’s RBC consistently ranks among the country’s most socially responsible corporations and has one of the most admired corporate cultures going. For these reasons and a string of others, the bank’s success in retail has been boosted by a well-earned positive reputation and the assurance that any customer’s savings are safe with RBC.
Banco Macro
ArgentinaBanco MacroBanco Macro is known throughout the Latin American region as a bank that goes above and beyond for its customers and one that works tirelessly to preserve a client-centric culture. What’s more, Banco Macro is the second largest domestically owned bank in Argentina and is among the nation’s leading names in terms of deposits and lending.
Banco de Reservas
Dominican RepublicBanco de ReservasBanReservas is the leading retail banking institution in the Dominican Republic, and prides itself on creating a welcoming experience for new and existing clients. With the largest branch network, an overhauled IT infrastructure, and a wide range of established products, the bank is uniquely positioned to continue its dominance.
Banco de Chile
ChileBanco de ChileBanco de Chile enjoys a reputation as the strongest bank in Latin America, and the institution to this day abides by a prestigious business tradition and pushes the latest in industry developments. The hallmarks of Banco de Chile’s business are excellence and value creation, which have together made for an attractive retail-banking proposition.
Itaú Unibanco
BrazilItaú UnibancoItaú Unibanco has succeeded in bringing the businesses Banco Itaú and Unibanco together to overcome a crisis, and boasts one of the best reputations in the region. The bank also boasts a branch network of more than 4,000 and employs close to 100,000 people, all of whom play a part in delivering world-class retail banking services to its thousands of customers.
Banco de Fomento Angola
AngolaBanco de Fomento AngolaBanco de Fomento Angola is the leading private bank in Angola, with a market share of 16.69 percent in deposits and 9.04 percent in credit. It is a commercial bank with a joint focus on foreign investment, trade finance, retail banking and treasury. BFA is composed of 191 branches nationwide, 159 agencies, nine investment centres, 16 corporate centres and seven service points.
VietinBank
VietnamVietinBankVietnam Joint Stock Commercial Bank for Industry and Trade (to give it its full name) is one of Vietnam’s largest listed companies. Headquartered in Hanoi, VietinBank is majority owned by the State Bank of Vietnam (from which it was separated in 1988), but other firms, such as Mitsubishi UFJ Financial Group, also now hold stakes.
Citibank
United StatesCitibankWhile Citi is the fourth largest retail bank in the US, its reach extends to all major markets around the world. It operates in more than 100 cities globally and makes $9.8bn in pre-tax earnings each year. Citi’s Global Consumer Bank now serves more than 100 million customers worldwide and is present in the fastest-growing cities in nearly 25 countries worldwide.
Barclays
United KingdomBarclaysBritain is the home of financial giant Barclays, and its UK retail-banking arm serves more than 15 million clients in the country. Among them are individual and business customers who take advantage of Barclays’ many retail products, including current and savings accounts, mortgages, insurance, loans, credit cards and investment products.
FGB
United Arab EmiratesFGBFGB, formerly known as First Gulf Bank, is headquartered in Abu Dhabi, United Arab Emirates. Founded in 1979, the bank has grown to become the third largest in terms of assets in the UAE and employs roughly 2,000 people. Its particular focus is on consumer and wholesale banking, and it is a leading provider of Islamic finance.
Garanti Bank
TurkeyGaranti BankRetail banking is just one of the many areas of operation of the Garanti Bank, but it is no less notable for that: operating nearly 1,000 domestic branches and over 4,500 ATMs, while offering internet, mobile and social banking platforms to its customers, the reach of the Garanti Bank for consumers is wide and varied.
Taiwan Cooperative Bank
TaiwanTaiwan Cooperative BankHeadquartered in Taipei City, the capital of Taiwan, the Taiwan Cooperative Bank employs roughly 9,000 people. The bank was originally founded while the island of Taiwan was under Japanese occupation in 1923, but was taken over by the Taiwanese authorities in 1946. It now has more than 300 branches, more than any other bank in the country.
Credit Suisse
SwitzerlandCredit SuisseCredit Suisse’s retail banking operations go back to the early 1900s, when, in response to a rising middle class looking for a safe place to put its growing saving, Credit Suisse extended its operations to include retail deposit accounts. The bank’s retail operations, alongside its various other branches, brought in a profit of CHF 2.94bn ($3.02bn) in 2015.
Sampath Bank
Sri LankaSampath BankSampath Bank’s influence in Sri Lanka stretches back 29 years, in which time it has come to be considered among the country’s most respected institutions. The bank’s core value is to create a learning culture that promotes individual and organisational development, while also promoting innovation and customer value.
