Eurozone ministers approve further debt relief for Greece

On June 15, Greece avoided another bankruptcy blow after striking a deal with its European creditors to secure billions of euros in renewed financial aid. Eurozone finance ministers have agreed to disburse €8.5bn ($9.5bn) of bailout funds to the nation in an attempt to help bolster Athens’ economic recovery.

This fresh injection of funds will essentially remove the risk of Greece defaulting on its €7bn ($7.8bn) in debt repayments, which are due to be paid next month. The deal follows months of uncertainty over the nation’s financial future, with the EU and the IMF often clashing over how to reduce Greece’s substantial debt pile. The IMF has repeatedly called on Germany and other major eurozone economies to offer Greece increased debt relief, and has demanded greater clarity when it comes to the long-term solution for the country.

Greece has been bailed out on three separate occasions since 2010, with Germany emerging as the main contributor to the nation’s debt relief funds

Now, with both parties reaching a compromise, the IMF is set to formally join the ongoing debt relief programme. However, despite this commitment, the IMF will pledge no more than €2bn ($2.2bn) in financial support, as it requires the eurozone to cover the rest of the bailout programme costs.

“Overall, I think this is a major step forward”, said Jeroen Dijsselbloem, the Dutch Minister of Finance, who chaired the meeting between the parties. “We are now going into the last year of the financial support programme for Greece. We will prepare an exit strategy for going forward to enable Greece to stand on its own feet again over the course of next year.”

Over the course of the discussions, eurozone ministers also agreed that Greece could receive further help to make its debt pile more sustainable, with creditors raising the possibility of extending repayments by 15 years and linking them to growth rates. While Greek Prime Minister Alexis Tsipras might have been hoping for debt forgiveness, the outcome has been broadly welcomed in Athens, with Finance Minister Euclid Tsakalotos telling reporters: “There is now light at the end of the tunnel.”

Greece has been bailed out on three separate occasions since 2010, with Germany emerging as the main contributor to the nation’s debt relief funds. However, Germany had threatened to pull out of further disbursements if the IMF refused to contribute, causing profound disagreements between the EU and the fund. Agreed under mounting time pressure, the new deal comes as a great relief to the cash-strapped nation, which had previously been warned that without additional help, its debts could spiral to 250 percent of GDP by 2050.

US Federal Reserve hikes rates again as confidence in the economy grows

In a vote of confidence for the US economy, the US Federal Reserve has agreed to raise its key rate by 0.25 percent to a new target ranged between one and 1.25 percent. The rise represents the third hike in six months and pushes the key rate to levels not seen since 2008. While the increase reflects renewed confidence in the US job market and the wider economy, some critics remain concerned the current level of inflation still isn’t high enough to justify the decision.

The rise represents the third hike in six months and pushes the key rate to levels not seen since the global financial crisis

Upon the announcement of the increase, Fed Chair Janet Yellen said: “Our decision… reflects the progress the economy has made and is expected to make.”

While the increase had been widely expected – thanks to positive numbers in the US job market – the country’s weak inflation figures had cast doubt on the overall strength of the US economy. Acknowledging this, Yellen suggested the readings had been driven by price reductions in specific categories, such as mobile telephone plans and prescription drugs, and asserted these figures would level out in the near future. “The committee still expects inflation to move up and stabilise at around two percent in the next couple of years”, Yellen said.

Like the Fed’s increase in March, the rise was approved with only one dissenting vote, cast by Minneapolis Fed President Neel Kashkari who preferred the rate remained the same. A further increase is scheduled for later this year, but the Fed has stated it will closely monitor the economy before implementing any future rise.

As reported in The Wall Street Journal, the Fed also announced it would begin the process of gradually shrinking its $4.5trn portfolio of Treasury and mortgage-backed securities, reversing a purchasing policy initiated during the global financial crisis. Although it didn’t specify a date, the Fed said the roll-offs would begin later this year.

From followers to customers: a banking master class

Antonio Gaioso Henriques, VP of Activo Bank, illustrates how Activo Bank has launched itself into the realm of social media in order to engage with its customers and tailor-make its product. With the dual purpose of conducting extensive market research and promoting financial literacy, Antonio set out Activo Bank’s hope of turning followers into customers.

World Finance: What’s been the driving force behind these social media initiatives?

Antonino Gaioso Henriques: We are a remote bank that want to have close relations to our customers and that want to know what the customers or potential customers, in general, what they need. What are their interests and we want transform those potential to customers. The main initiative is to know the people of our strategic market segment, which are basically the Millennials.

World Finance: You are connecting with a lot of people, you’re producing a lot of content across your social media channels. Are the conversations you’re starting sometimes more important than the customers you’re gaining?

Antonino Gaioso Henriques: No, we have a very important one, word of mouth and we have a very important recommendation from our customers that impacts very positively on those non-customers, but with the interest following Activo. Our goal is to convert to customers all the followers that we have.

World Finance: I mentioned at the top the Facebook live video chat that you are doing now; where did this idea come from and how effective has it been?

Antonino Gaioso Henriques: In the beginning, where we have some of our staff coming from TV, it was an original idea that we have; so far it has been very successful and different. It’s banking in a way of financing literacy. The purpose is not to sell product but to [make] literate our potential customers.

World Finance: The Activo Bank brand is all about simplification; how are you making your client’s lives simpler?

Antonino Gaioso Henriques: We don’t want to have many products; our goal is to keep it simple. Sometimes it’s difficult to conciliate simple and go behind what the client needs. But simple products are very intuitive and very ready to use; that’s the idea and our client satisfaction index is one of the greatest in Portugal.

World Finance: Can you talk to me about some of products that you are creating?

Antonino Gaioso Henriques: From loans to deposits or investments, everything is very simple and very intuitive; anybody with very good financial knowledge can access and can decide what to do or to buy the product.

World Finance: And I suppose, by having all these conversations on social media with your customers and your potential customers, that’s market research as well; you understand their needs.

Antonino Gaioso Henriques: Yes, which is important for a bank which is remote banking but that wants to be very close to its customers. It’s to have the inside of the customers and we want to be part of their lives, when they want to buy a home when they want to buy a car.

World Finance: Antonio, thank you.

Antonino Gaioso Henriques: Thank you.

Place your nomination for the World Finance Digital Banking Awards 2017

Digital services are no longer an afterthought in banking. The success of digital only banks, like Atom and Monzo, has proven an app is the most important service a bank can provide. In this intensely competitive landscape, World Finance is looking for industry’s finest, and is welcoming nominations for the Digital Banking Awards 2017.

Armed with a smartphone, the average person now has access to almost all the financial tools they could possibly imagine. As a result, competition is growing fiercer between the biggest names in banking, and the demand to build on top of old, complex systems has left banks fighting an uphill battle to modernise.

This has led a wave of new start-up banks to take advantage of this slow rate of development. By offering only an app and a card, these new banks are free from the constraints of a legacy architecture, and are able to offer greater flexibility in their services.

Offering only an app and a card, new start-up banks are free from the constraints of a legacy architecture, and
are able to offer greater flexibility in their services

Consequently, this is having a significant effect on profitability. A recent study by McKinsey, entitled A Brave New World for Global Banking, revealed banks in both the UK and Europe are at risk of losing $35bn in profits thanks to digitalisation causing greater competition.

New institutions will continue to emerge, and existing tech giants could increase competition further as they seek to tap into the market. A recent survey by Muelsoft found almost a third of UK consumers would consider using Amazon, Google, Facebook or Apple for banking services if they were made available. With services like Samsung Pay and Apple Pay already popular, these multifaceted companies could move one step further and soon be offering their own banking services. If banks haven’t modernised by then, they may be unable to compete altogether.

In this exciting time for the global banking industry, World Finance’s Digital Banking Awards 2017 are looking to celebrate the organisations that will not only survive, but flourish in these conditions. Nominations for the awards are now open, with World Finance‘s panel of experts working with readers to find the institutions best prepared for the future.

Further Brexit uncertainty for Britain as snap election yields hung parliament

The UK has witnessed another stunning result at the polls, with Theresa May’s Conservative Party failing to retain its outright majority in parliament. The hung parliament has presented both May and Labour leader Jeremy Corbyn with a claim to govern, creating yet more uncertainty ahead of the UK’s negotiations to exit the European Union.

The results come as a huge shock, and represent a significant backfire on the Conservative Party’s gamble to call a snap election before the upcoming Brexit negotiations. Ahead of the election, May’s majority government commanded a healthy lead in opinion polls and had hoped to strengthen its position ahead of the talks commencing June 19. But the Conservatives’ lead was steadily eroded over the course of the campaign as Corbyn amassed a surge of support while May struggled with controversial policies and weak public appearances.

The Conservative Party’s gamble to call a snap election before the upcoming Brexit negotiations has backfired

“At this time, more than anything else, this country needs a period of stability”, May said as the results came in. “If, as the indications have shown, the Conservative Party has won the most votes and the most seats, it will be incumbent on us to ensure that period of stability and that’s what we will do.”

Corbyn said the results represented an end to austerity policies, and called on May to resign: “The prime minister called the election because she wanted a mandate, the mandate she’s got is lost Conservative seats, lost votes, lost support. That’s enough to go.”

Amid the uncertainty, the pound has been placed under significant pressure. The Financial Times has reported the pound fell two percent in early trading, with a political risk premium likely to cause further instability. Meanwhile, the FTSE 100 climbed, with companies generating sales outside the UK benefiting from the fall in the pound.

The result may also alter the timetable for Brexit negotiations, previously due to begin on June 19. But, in order to avoid delays, it is widely expected the Conservatives will look to the Democratic Unionist Party to establish an informal coalition.

Santander rescues Banco Popular from collapse

On June 7, Santander bought Spanish competitor Banco Popular for €1 ($1.12), saving the bank from the brink of collapse. The buyout was triggered by an announcement from the European Central Bank (ECB), which revealed Popular’s dwindling funds meant it was “likely to fail”. Santander has said it plans to raise €7bn ($7.89bn) to cover Popular’s capital shortfall.

ECB said in statement: “The significant deterioration of the liquidity situation of the bank in recent days led to a determination that the entity would have, in the near future, been unable to pay its debt or other liabilities as they fell due.”

Popular’s market value has halved after a series of large banks dropped out of an auction to purchase the institution last week

Popular has continued to struggle with bad debt on real estate loans since the Spanish housing crash, triggered by the global financial crisis in 2008. In February, the bank posted a record €3.5bn ($3.94bn) loss, owing partly to its real estate debts and restructuring costs. Weeks after posting the loss, newly-appointed Chairman Emilio Saracho announced plans to rein in the bank’s debts by selling assets and issuing more shares to raise capital. The market has proved unresponsive to his efforts, however.

Popular’s situation has rapidly deteriorated in the last few days, with its market value halving after a series of large banks dropped out of an auction to purchase the institution last week. Santander, Spain’s largest bank by assets, had been working on an offer to buy the bank but stipulated the deal would be subject to generating a return on investment within three years.

In an interview with Bloomberg TV, Santander’s Chairman, Ana Botin, said she felt “no pressure” from regulators to rescue Popular, adding the acquisition would not affect the bank’s financial targets over the next few years, and Popular was expected to become profitable by 2019.

Political instability sends South Africa into recession for the second time in eight years

After an unexpectedly poor first quarter, South Africa has officially entered recession, with economic growth contracting by 0.7 percent. Led by weak results in manufacturing and trade, the downturn follows a 0.3 percent decline in GDP in the final quarter of 2016.

The contraction marks the second time South Africa has slipped into recession in the past eight years, raising concerns over the nation’s deep-seated obstacles to economic growth. Unemployment has risen to its highest level since 2003, while stagnant wages and political instability have damaged business’ confidence in the South African economy. While the nation posted impressive growth prior to 2009, the recession and subsequent decline in consumer spending has seen growth slow to a modest level in recent years.

The dismissal of Finance Minister Pravin Gordhan led to a five percent plunge in the value of the rand and prompted credit agencies to downgrade South Africa’s credit rating to junk status

Agriculture and mining were the only two sectors to avoid contracting in the first quarter, with this unexpectedly negative result increasing pressure on President Jacob Zuma to address the nation’s mounting economic turmoil. Earlier this year, Zuma fired the nation’s respected Finance Minister, Pravin Gordhan, who had been committed to eradicating corruption and keeping government spending to a minimum. Gordhan’s dismissal led to a five percent plunge in the value of the rand, prompting two credit agencies to downgrade South Africa’s credit rating to junk status.

The financial downgrading has made it more expensive for the struggling nation to borrow money from international markets, as it is perceived to have a higher risk of defaulting on its loans. Despite the ongoing fallout from this controversial cabinet reshuffle, economists had still predicted a stable growth rate of 0.9 percent for Africa’s third largest economy. However, poor results from the nation’s usually dependable customer-facing sectors saw growth fall short of these initial estimates.

With corruption allegations swirling around the government and uncertainty over who will succeed President Zuma as leader of the African National Congress party, it now appears unlikely the nation’s leaders will deliver the stability needed to recover from this fresh recession.

Adani Group to push ahead with $12.4bn Australian coal mine despite protests

On May 6, India’s Adani Group announced it had given final investment approval for plans to build a $12.4bn coal mine in Queensland, Australia. The decision signals the group’s determination to push ahead with the construction of the mine – known as the Carmichael project – despite fierce opposition from environmental activists.

Adani is yet to secure funding for the mine, which is the largest of its kind to be approved on a greenfield site for several years, but hopes to start pre-construction work within the next few months.

In a statement, Adani Group Chairman Gautam Adani said the project would create 10,000 jobs in Australia and “mark[ed] the official start of one of the largest single infrastructure and job-creating developments in Australia’s recent history”.

To coincide with the announcement, Queensland Premier Annastacia Palaszczuk officially opened Adani’s regional headquarters in Townsville, Queensland. Palaszczuk described the project as a vote of confidence in the Queensland economy, which has suffered from a downturn in resources in recent years.

Environmental campaigners fear the mine will pave the way for a multitude of similar projects in the year to come, destroying the region

Yet, despite the financial benefits, the Carmichael project has faced staunch opposition from environmental groups. Campaigners fear the mine, which will be the first in the Galilee Basin, will pave the way for a multitude of similar projects in the year to come, destroying the region. The remote expanse in the outback is, as of yet, an untapped source of coal, but holds the potential to become Australia’s largest producing region.

Protesters have been particularly angered by the significant public subsidies offered to assist in the construction of the mine, with the Queensland Government agreeing to pay royalties to the group after it threatened to shelve the project. The project’s shipping route is also planned to pass through the Great Barrier Reef Marine Park in Northern Queensland, which campaigners say leaves the area vulnerable to damage.

Despite the confidence of the announcement, Adani Group is yet to raise the required funding, with many Australian banks pulling out of the project for fear of public backlash. The commercial viability of the project has also been questioned, with the coal market already well supplied.

Julien Vincent, CEO of Market Forces, an environmental investment group, described the announcement as a PR stunt: “Announcing an intention to invest is a far cry from having the finance to do so.”

Oil prices on the rise as Gulf states sever ties with Qatar amid fears of terrorism

On June 5, oil prices rose by one percent after several Arab states – led by Saudi Arabia – cut political ties with Qatar, accusing the country of supporting terrorism.

The UAE, Egypt and Bahrain all joined Saudi Arabia in severing transport ties with Qatar, leaving Qatari citizens residing in the countries just two weeks to relocate. Further, the Qatari military has been dismissed from a Saudi-led alliance fighting terrorism in Yemen.

The schism represents a marked escalation over Qatar’s continuing financial and political support of the Muslim Brotherhood. Operating under different guises in the various countries involved, the Muslim Brotherhood has been recognised as both a legitimate political opposition and an alleged terrorist organisation. In Egypt, for example, the group has faced prosecution for alleged attempts of overthrowing the government.

The schism represents a marked escalation over Qatar’s continuing financial and political support of the Muslim Brotherhood

The rift has prompted a rise in the price of oil, which will provide relief to OPEC’s largest producers after months of low prices. Countries such as Russia and Saudi Arabia have suffered from a prolonged period of reduced prices, as well as a rise in alternatives to fossil fuels. In recent years, governments and companies from around the world have begun divesting from fossil fuels in an attempt to build renewables into more sustainable energy plans. The rise in US shale gas production has also exacerbated the problem.

The US, once one of the world’s largest importers of oil, has increasingly made use of its own natural resources after the introduction of fracking. Seen by many as a cheaper alternative to traditional deep drilling, the introduction of fracking in the US has added to the overproduction of oil that caused prices to plummet. The Energy Information Administration even estimates the US will be capable of matching the levels of production seen in Russia and Saudi Arabia by next year. Saudi Arabia currently produces in excess of 10 million barrels of oil per day.

OPEC countries had hoped the swelling middle classes in developing countries like China and India would replace the void left by the US, but it seems increasingly likely these countries will use greener, more efficient technologies instead.

After a meeting on May 25, OPEC countries agreed to extend supply cuts by a further nine months. Prices still slumped, however, as investors had hoped cuts would extend further into 2018. In a statement underlining the determination of oil-dependent OPEC economies to avoid lower prices, Saudi Arabia’s Energy Minister Khalid Al-Falih said the group would do “whatever is necessary” to curb the global oversupply.

Barclays sells Bank of Zimbabwe as African withdrawal continues

On June 2, Barclays announced the sale of its outpost in Zimbabwe to Malawi-listed lender First Merchant Bank, a continuation of the bank’s exit from Africa. The price of the sale was not announced, but the deal is set to reduce Barclays’ risk-weighted assets by £292m ($376m).

The bank first announced its intention to sell its stake in Barclays Bank of Zimbabwe in March, in keeping with its broader strategic decision to exit the continent entirely and refocus operations in the US and UK. The sale is not expected to lead to any job losses, with all of the bank’s 700 employees set to continue under the new owner after the deal completes later this year.

Barclays first announced its intention to sell in March, in keeping with its broader strategic decision to exit the continent entirely

News of the sale comes just a day after Barclays announced it had sold £2.2bn (£2.8bn) worth of shares in Barclays Africa, reducing its stake in the group from 50 percent to 15 percent. Barclays Africa is not affiliated with the Barclays Bank of Zimbabwe.

The decision to drastically reduce involvement in Barclays Africa represents a significant shift in the bank’s involvement in the continent over the past year. When Barclays first announced its intention to cut the majority of its shares in March, it owned 62.3 percent of the group. The sale was planned to take place over a two to three year period, but, despite suffering early delays due to regulatory constrictions, now comes earlier than expected.

Barclays has a long history of business in the continent, with its presence in Zimbabwe dating back to colonial rule in 1912, while Barclays Africa was established close to 90 years ago. However, political turmoil and instability has hampered the region’s profitability, leading Barclays CEO Jes Staley to initiate the group’s withdrawal from Africa when he took the top position last year.

Instead, Staley plans to refocus the bank’s business in the US and UK, placing a particular emphasis on the investment banking division. Despite the initial costs of the sale, Barclays expects to see a dramatic increase in its capital ratio by withdrawing from Africa.

Barclays departure leaves Standard Chartered as Zimbabwe’s only western bank. A number of factors have driven western firms from the country in recent years, principally the threat of political instability and a dire shortage of dollars. Appointing a successor to President Robert Mugabe will be key to restoring some stability to the region, but, despite his age, the 93 year-old has announced his intention to stand for another term in next year’s election.

 

Vietnam secures $8bn deal with US companies as new trade agreement takes shape

On May 31, US companies signed deals worth in excess of $8bn with Vietnam, marking the beginning of a reformed trade relationship between the two countries. The deals were announced as Vietnamese Prime Minister Nguyen Xuan Phuc embarked on the second day of his trade-focused tour of the US. Phuc began his three-day visit by declaring his intention to arrange deals for US goods and services worth between $15bn and $17bn.

“Vietnam will increase the import of high technologies and services from the United States, and on the occasion of this visit, many important deals will be made”, Phuc told the US Chamber of Commerce at a dinner earlier this week.

The prime minister’s visit follows President Trump’s decision to pull out of the Trans-Pacific Partnership (TPP) in favour of upholding the protectionist stance he championed on the campaign trail. Trump’s decision to pull out of the trade treaty – and focus instead on building bilateral arrangements – will have come as a heavy blow to Vietnam, which was expected to be one of the main beneficiaries of the TPP.

Phuc began his three-day visit to the US by declaring his intention to arrange deals for goods and services worth between $15bn and $17bn

Yet, the US remains by far the world’s largest consumer of Vietnamese products. These products have historically centred on low cost items such as clothes, shoes and furniture. Increasingly, however, the country’s export industry has provided electronic hardware, particularly in the form of semiconductors.

Last year, the US’ trade deficit with Vietnam was its sixth largest, prompting US Trade Representative Robert Lighthizer to express concern over the rapid growth of the deficit.

“Over the last decade, our bilateral trade deficit has grown from about $7bn to nearly $32bn”, Lighthizer said in a statement. “This concerning growth in our trade deficit presents new challenges and shows us that there is considerable potential to improve further our important trade relationships.”

Of the collection of deals signed already, US Commerce Secretary Wilbur Ross said the transactions would include $3.4bn worth of products manufactured in the US, while also reinforcing the service sector and supporting 23,000 jobs.

General Electric (GE) agreed one of the largest deals, securing $5.6bn in exchange for providing power, aircraft and services to Vietnam. The deal represents the largest single sale to Vietnam in GE’s history.

Other engineering firms also stand to profit from the new arrangement. For example, multinational aerospace services company Honeywell signed a $100m deal to supply VietJet with power units for a new fleet of aircraft, while Caterpillar agreed to provide generator management to over 100 generators in Vietnam for an undisclosed fee.

Tourism is another industry that stands to benefit: hotel chain Hilton negotiated a deal in the region of $650m to manage a large hotel in Vietnam, while port security firm Passport Systems signed deals worth $1bn.

But, while Trump will undoubtedly proffer these deals as evidence he is succeeding in his promise to restore jobs to the country, Vietnam’s desire to increase the level of “high technology and services” coming from the US will raise concerns Trump is negotiating deals that don’t directly benefit US manufacturing.

Deutsche Bank fined $41m by US Federal Reserve for “unsafe and unsound practices”

The Federal Reserve has fined Deutsche Bank $41m for failing to ensure adequate controls were in place to counter money laundering in its US operations. The settlement is the latest in a series of fines for Germany’s largest bank, with penalties costing the bank billions in the past year alone.

In a brief statement confirming the penalty, the Fed said Deutsche Bank was guilty of “unsafe and unsound practices”, along with “anti-money-laundering deficiencies”. According to the Fed, the lender had failed to comply with the Bank Secrecy Act, which requires banks to assist federal agencies in cracking down on illegal transactions and money laundering operations.

The Fed has ordered
Deutsche Bank to improve its anti-money-laundering controls and demonstrate greater compliance with US banking regulations

Between 2011 and 2015, Deutsche Bank’s insufficient monitoring allegedly allowed billions of dollars worth of “potentially suspicious transactions” to take place between Deutsche Bank’s European affiliates. While the Fed did not specify any particular instance of unsound practice, it  did confirm the bank had failed to provide “accurate and complete information” on transactions between these European affiliates.

In addition to imposing the $41m fine, the Fed has ordered Deutsche Bank to improve its anti-money-laundering controls moving forward, and requires the bank to demonstrate greater compliance with US banking regulations.

The multimillion dollar fine is the latest in a string of hefty fines for the German lender. In January, Deutsche Bank was fined £163m ($209.4m) by the UK’s Financial Conduct Authority for failing to prevent an estimated $10bn of Russian money laundering. In the same month, the German bank was fined a further $452m by US regulators for failing to clamp down on money laundering violations at its Moscow branch.

In April, Deutsche Bank was hit with further fines, after the Fed found the lender guilty of violating the Volcker Rule. According to the Fed, Deutsche Bank failed to adequately monitor whether traders were using the bank’s own money to perform trades on behalf of their clients. This alleged violation of the Volcker Rule saw the bank fined $156.6m.

“We are committed to implementing every remediation measure referenced in the Fed’s order and to meeting their expectations”, Deutsche Bank said in an emailed statement following the most recent fine. With continued scrutiny of its present and past financial conduct, Deutsche Bank may well be locked in a number of lengthy legal battles for some time to come.

Goldman Sachs attacked for “strengthening the brutal repression” in Venezuela

Goldman Sachs has come under attack from critics of the Venezuelan Government after its asset management arm purchased $2.8bn in bonds issued by PDVSA, Venezuela’s state-owned oil company. The country is in the middle of a humanitarian and economic crisis, and critics have described the purchase as a show of support for President Nicolás Maduro.

Through its asset management arm, GSAM, Goldman Sachs paid approximately $865m for $2.8bn worth of PDVSA bonds issued in 2014. The purchase was made on the secondary market, with the bonds previously held by Venezuela’s central bank.

Goldman Sachs paid approximately $865m for $2.8bn worth of PDVSA bonds issued in 2014

GSAM has defended the purchase, stating it did not directly interact with the Venezuelan Government and acknowledged the country’s current crisis. “We agree that life there has to get better, and we made the investment in part because we believe it will”, a statement released by GSAM said.

Venezuela’s opposition has strongly criticised the bank for the purchase, with the president of the country’s National Assembly, Julio Borges, accusing Goldman Sachs of aiding a dictatorial regime. “Goldman Sachs’ financial lifeline to the regime will serve to strengthen the brutal repression unleashed against the hundreds of thousands of Venezuelans peacefully protesting for political change in the country”, read a letter from Borges to Goldman Sachs President Lloyd Blankfein.

The letter added the National Assembly would be opening an investigation into the transaction, and any future democratic government of Venezuela will refuse to recognise or pay the bonds.

The humanitarian, political and economic crisis gripping Venezuela has intensified in recent months. In the last two months alone, protests against Maduro have seen almost 60 people killed. The collapse of the price of oil and widespread economic mismanagement has generated shortages of almost everything, including power, food and medicine. Amid the crisis, Maduro’s government has prioritised paying its foreign debts over supporting its citizens.


An overview of the Venezuelan crisis, published in the latest edition of World Finance, is available here.

British Airways faces PR disaster after a wave of bank holiday cancellations

British Airways (BA) faces a PR disaster after a computer system failure forced the airline to cancel the flights of over 75,000 customers, leaving thousands of passengers stranded in airports over the bank holiday weekend. The failure comes at a difficult time for the airline, which has faced mounting criticism for scaling back on economy flights in an attempt to compete with its low cost rivals.

Chaos unfolded at London’s Heathrow and Gatwick airports after all BA journeys were cancelled, while a smaller number of flights into London were also suspended. BA CEO Alex Cruz told Sky News the disruption was caused by a power outage at a “local data centre”.

The airline managed to restore a normal level of service quickly, with 95 percent of flights running as scheduled by Monday. But, despite the rapid return to service, customer anger over the failure is likely to cause lasting damage.

Customer anger over the airline’s failure is likely to cause lasting damage to
BA’s reputation

BA has already confirmed it will compensate its customers fully, with payments expected to exceed $70m even before passengers’ hotel costs are taken into account. However, this figure is likely to be dwarfed by the revenue losses stemming from the brand’s damaged reputation.

The airline, which has traditionally positioned itself as an upmarket alternative to budget rivals like Ryanair, has come under fire in recent months for cutting costs in an attempt to compete with the growing number of budget airlines. This was typified earlier this year, when a decision to cut inflight meals on short haul flights was met with widespread criticism.

Meanwhile, BA’s end of year report highlighted an erosion of brand reputation as one of the factors with the greatest potential to severely damage the airlines profitability in a fiercely competitive market. As customers increasingly prioritise low prices over comfort, BA’s focus on quality has become increasingly redundant.

United Airlines recently struggled to contain a similar PR nightmare, after a video showing a passenger being manhandled and dragged off a plane against his will was posted to social media. United has since announced measures to improve the customer experience on its flights.

BA must now work to regain its foothold within UK air travel. In a statement, Cruz hinted the process to rebuild trust would be a long one: “Once the disruption is over, we will carry out an exhaustive investigation into what caused this incident, and take measures to ensure it never happens again.”

 

OPEC agrees to extend output curbs, but falls short of experts’ expectations

At a meeting in Vienna on May 25, representatives from both OPEC and non-OPEC countries – including Russia – agreed to extend current production cuts for a further nine months. With existing output curbs originally due to expire next month, a new deal had been widely anticipated.

On the whole, however, markets expected the group to go further to tackle the ongoing glut in global supply. Industry experts had predicted OPEC would agree to deeper curbs or a 12-month extension. Indeed, upon the announcement of the deal, bent crude prices fell by $2.60 to $51.36 as the agreement failed to live up to expectations.

The meeting was co-chaired by Saudi Arabia’s Energy Minister, Khalid al-Falih, and his Russian counterpart Alexander Novak, both of whom face heavy political pressures to keep a lid on oil prices. The agreement involved over 20 oil-producing countries, and set out to collectively cut production by 1.8 million barrels a day.

Industry experts had predicted OPEC would agree to deeper curbs or a 12-month extension

During the meeting, Khalid al-Falih reportedly said, while the oil market is on its way to recovery, “more time is needed” before oil supplies can be expected to return to their five-year average.

However, it is unclear whether the deal will be able to support a considerable increase in prices. Historically, OPEC has played a pivotal role in balancing the market, but the group’s market power has become increasingly diluted owing to the emergence of US shale production. Indeed, any effort by the group to support prices through production cuts runs the risk of being undermined by a surge in US shale production.

This said, the agreement would likely succeed in preventing prices from returning to the rock bottom levels seen at the start of last year. As quoted in the Independent, Roger Diwan, an expert from IHS Markit, said: “OPEC is settling in for the long haul… I think we’ll remain between $50 and $60 a barrel for the time being.’’