ICS Financial Systems: data-driven solutions are key to adapting to a new world

Like every other industry that has been disrupted by digital transformation, the wealth management sector is facing many challenges. Customers expect to receive exactly what they want almost as soon as they ask for it, and this is reflected in their everyday interactions with businesses. Consumer habits are changing, and digital banking is now taken for granted.

The wealth management sector was first developed in the early 1900s to distinguish services that were particularly relevant to high-net-worth (HNW) and ultra-high-net-worth (UHNW) investors from mass-market offerings. Wealth management has since spread throughout the financial services industry to become part of many banks’ essential services.

During the global financial crisis of 2008, which transformed the dynamics of the wealth management industry, it became clear that wealth management players had much to learn. In particular, they needed to become more aware of how to manage their own wealth. Then came the coronavirus pandemic of 2020, which has forced many services online.

Although banks are ahead of the curve in terms of adopting digital processes compared with other industries, their wealth management and private banking services have still heavily relied on face-to-face meetings to guide clients through their portfolios. Now, they have been forced to rethink this approach. Historically, markets have recovered in the aftermath of epidemics, but we have to wait and see how the wealth management industry will get through this one.

Survival of the fittest
With or without the current global pandemic, wealth managers would be facing many challenges this year. Primary among these are regulatory changes, which involve new compliance requirements. These are always in a state of flux, meaning organisations must constantly be aware of developments in order to be sure they continue to operate within the regulations.

As digital technologies grow in importance, firms may neglect to recognise the unique role played by their staff. This would be a huge mistake

Another danger facing businesses is the worry that they will lose the human connection with their customers. As digital technologies grow in importance, firms may neglect to recognise the unique role played by their staff. This would be a huge mistake, as employees remain the most important asset to businesses, even in a digital-first industry.

On that point, digital technologies will create many difficulties along with the benefits they deliver. The cost, pace of change and logistical challenges of moving from legacy architecture to more innovative solutions are all complicated issues that must be worked through. Organisations may decide that a shift towards cloud computing will help them deliver the wealth management services their customers require without resulting in significant increases in expenditure.

If businesses revamp their digital solutions, the desire to gain better access to customer data is likely to be one of the main motivators. Data-driven decision-making is revolutionising the wealth management industry in a multitude of ways, including process automation, customer interaction and risk management. Wealth management firms should note, however, that the use of data is a double-edged sword: while it will allow them to deliver more efficient products and services, it will also create additional risk. According to the 2020 Allianz Risk Barometer, cyber incidents rank as the biggest threat to businesses this year (see Fig 1). Extra security requirements will need to be implemented to ensure this data remains protected.

Currently, it appears that not all wealth managers are taking the threat of data loss and privacy breaches seriously. GlobalData reports that, while 92 percent of mid-sized firms and 78 percent of small businesses cite cybersecurity as a priority, this figure falls to 60 percent for wealth management firms. Stepping away from operational silos is one way firms can mitigate cyber risks, but cultural changes will also prove important. Keeping data secure is not purely a technical challenge; it is also a human one. Staff may need retraining or additional support to ensure they are aware of new security protocols that have been put in place.

While digital changes occurring in the wealth management space are profound, they can be adopted without causing undue disruption. Many wealth managers are already in the process of digitally transforming their businesses. Now, working remotely and using digital tools is increasingly looking like the new normal.

Managing change
At ICS Financial Systems (ICSFS), we have helped our banking and financial customers make their own digital transition through a number of initiatives. First, we have embraced open banking, delivering open solutions through application programming interface (API) architecture. We have also been quick to adopt cloud-based solutions, benefitting from the reliability and scalability they deliver.

We have focused on utilising data and customer analytics across more of our operations, improving our efficiency across the full cycle of wealth management. Delivering extra touchpoints to reach more customers is also vital. Therefore, we have promoted an omnichannel experience through the unification of all our digital systems. Collectively, our efforts have allowed us to provide an enriched customer experience, while increasing consumer confidence, engagement and loyalty.

We are aware that the implementation of new technologies is often hindered or blocked completely by new regulations, so we have adopted a number of regulatory technology solutions to ensure that we monitor our processes in real time, identify any potential issues and maintain compliance.

Despite the huge strides we have made in the digital space, we understand that there is more work to be done. We remain committed to delivering dynamic products that can be adapted to new business trends and future-proofing all our digital banking products. Continuous technological advancement, with the aim of delivering a lower total cost of ownership, remains our ambition.

According to a survey by Thomson Reuters and Forbes, 68 percent of wealth managers say learning about and keeping up with new technology is the greatest challenge they face. Wealth managers and financial institutions must re-engineer the way they do business to face growing challenges brought up by endless disruptive innovation.

Know the market
Wealth managers should differentiate between the investment needs of each generation. Millennials are more confident with digital solutions than the generations that preceded them, but Generation Z is the first truly digitally native cohort. Additionally, while younger generations have been drivers of sustainable investment in recent years, the trend is growing across all age groups.

Wealth managers and private banks must offer a holistic wealth management solution with comprehensive touchpoints and omnichannel capabilities. This will allow them to leverage data and acquire the desired information in order to create differentiated value for customers. This is what ICSFS offers through its ICS BANKS Wealth Management software solution. ICS BANKS Wealth Management enables financial institutions to serve their customers by using the latest technology to provide essential products and touchpoints. ICS BANKS Wealth Management supports anti-money-laundering initiatives, the Foreign Account Tax Compliance Act and the Common Reporting Standard, while its API connects to local and regional authorities for further regulatory and compliance processing.

ICS BANKS Wealth Management is used for rendering personal banking services and supporting various processes through its deployment of the latest technologies and touchpoints, such as cloud technology, data aggregation, data analytics, open banking, open APIs and artificial intelligence. In addition, the platform makes use of machine learning, smart processes, chatbots, smart customer engagement, robotics, smart contracts, cardless payments, digital customer onboarding, wearable banking and the Internet of Things.

ICS BANKS Wealth Management also offers best-in-class functionality and a host of features to cover customers’ current and future wealth management needs. The utilisation of artificial intelligence and robotics within ICS BANKS Wealth Management enables any financial institution to boost process efficiency and accuracy, both in its internal processes and customer interactions.

As a long-standing player in the banking technology industry, the ICS BANKS Wealth Management platform from ICSFS is designed to meet customers’ expectations, increase public confidence in financial services and enable businesses to better understand the services their customers want. Ultimately, this will increase the competitive advantage of financial institutions by reducing the time to market for new products.

Venture capital firms are directing investors’ funds towards sustainable assets

As a global research and development (R&D) group and impact fund, Stat Zero uses social innovation and emerging technologies to support public sector digital transformation projects worldwide. The company has a vision of achieving several ‘zero goals’: zero poverty, zero diseases, zero pollution.

Working alongside governments and private sector partners – especially those in hi-tech sectors like virtual reality, spatial management, artificial intelligence (AI), blockchain, fintech, sustainable housing, digital transformation and corporate services – Stat Zero is committed to tackling the world’s most pressing challenges. World Finance spoke with Marquis Cabrera, the company’s founder and CEO, about the firm’s sustainability initiatives and how it is coping with the COVID-19 pandemic.

What are the main sectors that Stat Zero works with?
Stat Zero works with government technology (govtech) investors, technology start-ups and impact investors, as well as corporate partners, foundations, nonprofits and citizens aligned with our vision and mission. The primary sectors that we interact with are: governmental healthcare and social programmes; climate and pollution; national infrastructure and citizen services; education and the future of work; and cybersecurity. We have a global spread of clients, with our main areas of geographical focus being North America, Latin America, the Middle East, North Africa and South-East Asia.

Have you noticed that sustainability has increased in importance for investors in recent years?
Undoubtedly, sustainability has increased in importance. For example, the 2018 Report on US Sustainable, Responsible and Impact Investing Trends found that sustainable and responsible assets now account for almost $12trn – or one in four dollars – of the $46.6trn in total assets under professional management. This represents a 38 percent increase from $8.7trn in 2016 (see Fig 1).

 

Could you tell us about Club Zero?
Club Zero is Stat Zero’s signature offering: a digital platform that enables accredited users to co-invest with governments to improve worldwide Opportunity Zones and transform global economies. In this way, the platform powers inclusive, smart-nation solutions. We are committed to providing impact services, investing in R&D, showcasing portfolio companies, building communities and recruiting emerging managers. Through our impact fund, we are working to solve the world’s greatest challenges. Our focus areas align with the UN Sustainable Development Goals, the Bill and Melinda Gates Foundation’s Grand Challenges, and Nobel Peace Prize winner Muhammad Yunus’ ‘three zeros’.

Stat Zero provides a marketplace for members to access capital, deal flow, managed services and case studies. We invest in hi-tech start-ups and microfunds that use bleeding-edge technology, such as AI, blockchain and quantum computing. Stat Zero prides itself on using diverse fund managers and automating venture operations so that our partners can access digital asset portfolios with future value.

Could you explain Stat Zero Ventures?
Stat Zero Ventures invests in digital transformation solutions and consults governments using our venture portfolio to solve the ‘zero challenges’ we have identified. The programme is made up of a variety of components of Stat Zero, including Club Zero and our investor network. Our aim is to de-risk, solve, build, integrate and scale digital transformation projects worldwide. This includes the creation and sale of impact investment case studies using our public sector venture capital ecosystem. Our executives use our ventures to consult governments with imminent ‘zero problems’ or ‘zero goals’ to de-risk large-scale digital transformation projects.

As tech investors, it’s our role to look at the changing business landscape and identify solutions that will shape the future

Are there any innovative start-ups that you have supported recently?
We invest in commercial R&D, bold entrepreneurs and ecosystem-building microfunds. One example of a commercial R&D investment we have made recently is UpSkill VR. The company uses augmented and virtual reality to provide CPR training to medical professionals, first responders and interested members of the public.

Another bold entrepreneurial company that we have recently invested in is Finfind, an online platform that matches those seeking business finance with appropriate funders. The comprehensive, up-to-date database of more than 600 finance offerings from public and private sector funders in South Africa simplifies the funding process. White-labelled by the South African Government, Finfind is poised to provide access to finance solutions across South Africa. We have also invested in a range of other technology-led businesses, from an AI legacy transformation solution to a property technology firm offering smarter construction materials.

How do you ensure that corporate social responsibility is upheld by Stat Zero at all times?
Stat Zero has put a number of policies in place that apply to all of our employees, officers, members and directors. Stat Zero believes every company should have written, disclosed governance procedures and policies, an ethics code and code of conduct, and provisions for their strict enforcement. Stat Zero upholds responsible business practices and good corporate citizenship. The company expects any potential investor, start-up or member to follow the same ethical code.

Could you talk about your COVID-19 Zero Disease Challenge?
We launched the COVID-19 Zero Disease Challenge with the goal of creating a secure way for frontline medical professionals to share information and best practices for the treatment and care of COVID-19 patients. After this global challenge was issued, Stat Zero was contacted by 43 qualified companies aiming to solve the problems presented by COVID-19. Stat Zero narrowed down the applicants to the top four organisations, each of which virtually pitched to our panel of judges, consisting of leading medical professionals, researchers and investors.

COVID-19 may have a positive effect on innovative start-ups by accelerating the pace of digital transformation within the global economy

The winning entrant was Project Moses. Built by the Bridge360 team, Project Moses is an all-in-one platform that bridges the gap between medical institutions, healthcare professionals, patients and citizens in order to win the fight against the COVID-19 pandemic. Bridge360’s mission is to bring together the public and private sectors through hardware and software innovations. As the winners of our challenge, the Project Moses team received an investment from Stat Zero and our ongoing support as they explore social innovation needs in the ASEAN region.

How has the pandemic impacted the investment climate?
Due to the COVID-19 crisis, the current investment climate is an uncertain one. With companies being hit by negative valuations, a reduced workforce, slowed investment activity and extended fundraising timelines, venture capital is hard to come by. However, COVID-19 may have a positive effect on innovative start-ups by accelerating the pace of digital transformation within the global economy. As tech investors, it’s our role to look at the changing business landscape and identify solutions that will shape the future.

With online shopping having recently become a top priority for retailers, we have shifted our focus in the investment space to include last-mile delivery and e-commerce solutions. We are also keen to explore the future of work, including remote working, digital work boards, productivity tools and task managers, all of which have become increasingly important as the pandemic has progressed.

Other areas of focus that have shown their importance during the crisis include telemedicine and virtual healthcare, digital payment platforms and online learning tools. Regarding manufacturing technology, it will be valuable to localise global supply chains in order to reduce dependencies on a single market.

With more people depending on digital services, we will see data tools, data analytics and AI becoming instrumental to improving decision-making across a range of sectors. Govtech and e-services will rise in prominence within the public sector and innovative collaborations will become more valuable, with tech giants such as Google and Apple partnering with healthcare providers to produce application programming interfaces for smartphone tracking and alerts for viruses. These are just a portion of the focus areas that have been highlighted by the pandemic.

What are Stat Zero’s plans for the future?
Stat Zero remains hopeful regarding our ‘zero goals’. We truly believe that zero is the greatest number and that we will achieve our mission in the future. To that end, Stat Zero’s philosophy is to invest in, build and create solutions to make the world a better place. We aim to build govtech solutions by sourcing start-up technologies that solve ‘zero problems’. We will provide govtech venture services by leveraging corporate nonprofits and organising the govtech venture ecosystem through a vetted membership model.

All of this is guided by our core values. We believe that our attitude, behaviour and actions drive our long-term success. Our core values of integrity, passion, reason, entrepreneurship, appreciation and growth reflect who we are and what we do.

Changing the climate to change the future

We have reached a critical moment in the fight against climate change, which means now is the time to kick-start a decade of urgent and robust action. The past 10 years have gone down in history as the hottest on record, the environmental impacts of which have reverberated around the world. In the five years that have passed since the 2015 UN Climate Change Conference, climate change has morphed from a serious challenge into a full-blown emergency, leaving impending threats and uncertainties in its wake.

We have entered the final decade to address the UN’s Sustainable Development Goals (SDGs), which set targets for the world to become safer, healthier, fairer and more sustainable by 2030. To achieve these ambitious goals, policymakers and businesses must share the same level of responsibility in mitigating and adapting to the climate emergency, working together to form a strong force for good.

Increasingly, the business case for environmental, social and governance (ESG) integration is strengthening, as seen by a noticeable rise in ESG investing. According to Morningstar, ESG-related funds amassed $20.6bn of new money in 2019 – almost four times as much as the previous high of $5.5bn in 2018. Companies that manage sustainability risks and opportunities tend to have stronger cash flows, lower borrowing costs and higher valuations over time. Financiers are also increasingly pegging lending rates to the ESG performance of corporate borrowers.

Pillars of strength
As the world transitions to a low-carbon economy, the need for a sustainability mindset has never been greater or more critical for businesses to unlock opportunities. A pioneering force in sustainability, City Developments Limited (CDL) has a strong track record in ESG performance. Guided by its four strategic pillars – integration, innovation, investment and impact – CDL has been able to forge ahead in the new climate-centric economy, future-proofing its business and sustaining growth in the right manner.

CDL has been able to forge ahead in the new climate-centric economy, future-proofing its business and sustaining growth in the right manner

Worldwide, the buildings and construction sector accounts for approximately 40 percent of energy-related carbon dioxide emissions every year. As a global real estate company, we recognise that improving building technology and performance makes a difference to our environment and building users. As such, we have leveraged our four strategic pillars for more than two decades to pioneer an ESG strategy that helps our stakeholders, the planet and us.

Our first pillar, integration, involves the creation of value based on our corporate ethos of ‘conserving as we construct’, which means integrating ESG effectively and holistically into our business and operations. We were one of the first companies in Singapore to establish a dedicated sustainability governance structure, whereby the chief sustainability officer reports directly to the board sustainability committee (BSC), which comprises three independent directors and CDL’s executive director and group CEO.

The BSC has direct advisory supervision of CDL’s sustainability strategy. Its key roles include: assisting the board in the review of the company’s sustainability issues and approach to sustainability reporting; appraising the company’s ESG framework, key ESG targets and performance; and assessing its reputation as a global corporate citizen. In September 2019, we joined the pioneering batch of 87 companies worldwide in supporting the UN Global Compact’s (UNGC’s) ‘Business Ambition for 1.5°C’ campaign, pledging to align our operations with limiting the global temperature rise to 1.5 degrees Celsius.

Moving on to our second pillar, we remain committed to innovation by strengthening climate resilience through new technologies and solutions. In a country that lacks natural resources like Singapore, innovative technologies are key to improving productivity and boosting the environmental, health and safety performance of our projects.

Continued research and development is crucial to helping us stay ahead of the curve. In partnership with the National University of Singapore (NUS), we opened the NUS-CDL Tropical Technologies Laboratory and the NUS-CDL Smart Green Home in 2018 and 2019 respectively. Both labs conduct studies on smart features, green building technology and designs for sustainable living. To create long-term sustainability and value over time, sustainable businesses ought to look beyond the current horizon and be future-ready – integration and innovation are two key approaches to achieving this.

Making an impact
Innovation and new technologies are key to establishing a low-carbon economy, but they will not magically appear – they must be supported by sustainable investments. Our strong ESG track record has reduced CDL’s long-term borrowing costs and expanded our pool of ESG-centric investors and lenders. Since the introduction of our pioneering green bond in 2017, which raised SGD 100m ($70.2m), CDL has continued to tap into sustainable financing. In April 2019, for example, we secured SGD 500m ($350.8m) in two green loans, allowing us to finance new green developments both domestically and abroad. Last year also saw us secure a first-of-its-kind SGD 250m ($175.4m) SDG Innovation Loan, which will help us as we accelerate innovative solutions and continue to embrace the SDGs in the built environment.

Building a sustainable future requires the collaboration of a larger ecosystem. The Singapore Sustainability Academy (SSA) was designed and built by CDL to be a hub for capacity-building, thought leadership and networking. As the first ground-up initiative and zero-energy facility in Singapore dedicated to supporting the SDGs and climate action, the SSA was set up with the support of six government agencies, 15 founding industry partners and the Sustainable Energy Association of Singapore. Since its establishment in June 2017, the SSA has served more than 14,500 attendees through 370-plus outreach events and training sessions, attracting international partners such as the UN Environment Programme, UN Development Programme (UNDP), UNGC and Asian Venture Philanthropy Network.

To further our community investment, we founded the Incubator For SDGs in September 2019, providing a rent-free co-working space at the Republic Plaza to selected enterprises or start-ups that embrace the SDGs. The initiative, which was set up in partnership with the UNDP, raiSE (Singapore Centre for Social Enterprise) and Social Collider, offers extensive network and mentorship opportunities to help aspiring social innovators scale up and reach out to potential investors.

What’s more, we have furthered our social investment through the creation of national platforms such as My Tree House and the CDL Green Gallery. My Tree House – a partnership between CDL and the National Library Board of Singapore – was opened in 2013 as the world’s first green library for kids. The CDL Green Gallery, meanwhile, was built in just 24 hours using prefabricated, modular construction technology. Located at the Singapore Botanic Gardens, it is the first zero-energy gallery in Singapore and is a fantastic showcase of the country’s greening efforts.

CDL understands that all stakeholders have a role to play in ensuring the world moves towards a more sustainable way of life

Building sustainable communities
Sustainability is not only good for the planet: it delivers business advantages, too. Over the many years that CDL has been pursuing its ESG strategy, we have witnessed tangible and intangible benefits – these fall under the impact pillar of our sustainability initiatives. Over SGD 28m ($19.6m) in cost savings were achieved between 2012 and 2019 as a result of energy-efficient initiatives implemented across eight of our commercial buildings. At the same time, our low-carbon programmes have resulted in a 38 percent reduction in the intensity of carbon emissions in 2019 when compared with 2007 levels, putting us on track to achieve our Science Based Target initiative-validated goal of 59 percent by 2030.

Moreover, CDL’s track record of effective ESG integration over the past two decades has been widely recognised by 12 leading global sustainability benchmarks, including the 2020 Global 100’s most sustainable corporations in the world list, which saw CDL ranked first globally among listed real estate firms. CDL was also the only company in South-East Asia and Hong Kong to score two A’s in the 2019 CDP Global A List for corporate climate action and water security.

Last year, we were honoured to have been able to play a key role in spearheading the establishment of the Global Reporting Initiative (GRI) regional hub in Singapore. As the first corporation in Singapore to publish a dedicated sustainability report using the GRI framework, we continue to support the GRI’s mission to raise the standards of sustainability reporting and disclosure in Singapore and the wider region. It is through pioneering efforts such as these that other organisations, industries and markets can see the benefits of more sustainable business practices.

With awareness of climate change and sustainability on the rise, the adoption of sustainable business practices has never been more important. Our integrated approach has helped us make financial sense of our commitment to sustainability, allowing us to effectively articulate our climate mitigation and adaptation strategies to our investors and stakeholders, and connect our ESG goals to our value-creation business strategy.

At CDL, we understand that all stakeholders have a role to play in ensuring the world moves towards a more sustainable way of life. Our four strategic pillars demonstrate the concrete efforts we are putting in place to improve and build upon our current ESG strategy. Although we are proud of our green achievements to date, we refuse to rest on our laurels – there remains much to do, and the planet relies on us all making sure it gets done.

What COVID-19 means for financial globalisation

If truth is the first casualty when war is declared, then the same goes for capital mobility when pandemics strike. This became evident on May 11, when US President Donald Trump ordered the federal pension fund – the world’s fifth-largest pension fund – to stop investing in Chinese equities. The move came in response to what the US Government perceived as persistent Chinese aggression – COVID-19 just being the straw that broke the camel’s back. “The role of the Chinese Government in purposely not disclosing what was going on during the COVID-19 outbreak has fuelled a lot of [anti-Chinese-Government] sentiment,” Charles Calomiris, a professor of financial institutions at Columbia Business School, told World Finance.

After a long period of integration, segmentation, driven by geopolitical turbulence, is becoming the norm

It was not the first time that the Federal Retirement Thrift Investment Board, which represents the interests of around 5.5 million federal employees through its $600bn Thrift Savings Plan, had been pressed to steer clear of Chinese assets. Last November, the board rebuffed a similar request by US lawmakers on the grounds of missing out on investment opportunities. Trump’s order put paid to the board’s plan to shift its $40bn international fund from the MSCI World Index, which focuses on developed markets, to the MSCI All Country World Index, which includes Chinese shares. Although the fund is not legally obliged to obey, it has little leeway this time, as the US Government aims to replace the majority of its directors.

Moving backwards
Although largely symbolic, the ban highlighted a basic truth about global financial markets: after a long period of integration that started in the 1970s with the collapse of the Bretton Woods system, segmentation, driven by geopolitical turbulence, is becoming the norm. The era of financial globalisation reached its peak in 2007 when global cross-border capital flows reached a record $12.7trn (see Fig 1). The shock of the credit crunch and the ensuing eurozone crisis halted unbridled capital mobility. Within 10 years, capital flows had dropped to $5.9trn, driven by a sharp decrease in cross-border lending.

In a working paper published this spring, researchers from the French asset manager Amundi argued that financial globalisation is not a linear process, but instead evolves in cycles. Following a period of erosion of financial borders between the late 19th century and the First World War, moderate integration took hold until the 1970s, when fierce globalisation kicked off with the dismantling of barriers to capital mobility.

According to Marie Brière, Head of Amundi’s Investor Research Centre and one of the authors of the paper, we have been going through a phase of financial deglobalisation since the Great Financial Crisis (GFC), and the pandemic will only accelerate this trend. She told World Finance: “It is unlikely that we will go back to a period of no market integration, like the Bretton Woods one. What could happen, and we are already seeing it, is going back to a period of more moderate integration.” One side effect is that contagion may become more likely when things go awry. “When there is absolute market segmentation or, on the contrary, full market integration, there is little risk of contagion,” Brière said. “But if there is a moderate degree of market integration, as in the 1880-1914 period, the risk is higher.”

Segmentation is partly driven by geopolitical developments. The US-China trade war, Brexit, turbulence in Hong Kong and a more insular EU had already halted trade liberalisation before the pandemic, erecting new barriers in financial markets. According to the UN Conference on Trade and Development (UNCTAD), foreign direct investment (FDI) dropped by one percent last year to $1.39trn, its lowest level since 2010 (see Fig 2). The pandemic has further disrupted global trade, exposing the vulnerability of ‘just in time’ manufacturing and international supply chains.

Emerging markets, which have benefitted from a vast inflow of foreign capital over the past few decades, are now bearing the brunt of the crisis. Through daily tracking of non-resident portfolio flows, the Institute of International Finance (IIF) revealed that emerging markets saw the largest capital outflow in history in Q1 2020, despite the Federal Reserve taking swift action to support many of them through dollar-denominated swap lines.

Jonathan Fortun, an economist at the IIF, told World Finance: “The COVID-19 shock has resulted in a pronounced sudden stop in capital flows to emerging markets. While we expect a recovery of flows to emerging markets in the second half of 2020, we do not believe that the pickup will be strong enough to bring about a return to 2019 levels.” The organisation forecasts that non-resident capital flows to these markets will reach $444bn in 2020 compared with $937bn last year, marking a new low since the GFC. Calomiris added: “The combination of dollar appreciation, global recession and [a] huge build-up of leverage in dollar-denominated debt is an existential threat for emerging markets.”

Barriers to success
Looser financial ties are reflected in the decline of cross-border listings, particularly in the US. Historically, foreign firms have listed on US exchanges to access more liquid markets, with the spillover effect spurring capital inflows and advances in financial integration in their home countries.

In a recent working paper for the National Bureau of Economic Research, academics Craig Doidge, Andrew Karolyi and René Stulz claimed that the valuation gap for firms from developed markets increased by 31 percent after the GFC – a mark of a sharp reversal in financial globalisation – while the gap for firms from emerging markets (excluding China) stayed stable. However, the propensity of non-US firms from both developed and emerging markets to cross-list in the US has decreased, a development that the authors interpret as another sign that financial globalisation is in retreat.

The pandemic has further disrupted global trade, exposing the vulnerability of ‘just in time’ manufacturing and international supply chains

Last year, the volume and value of cross-border initial public offerings (IPOs) around the world dropped by 17 percent and 35 percent respectively when compared with 2018 levels. As Karolyi explained to World Finance: “For some firms, the benefits of a US listing may have diminished because they were able to secure adequate financing for their operations domestically or by other means than an offering associated with a US listing. For other firms, it may be that funding needs for growth dried up because they saw a slowdown in their growth.”

In the banking sector, the financial turbulence that followed the GFC and the sovereign debt crisis curtailed cross-border lending for more than a decade, with foreign claims on advanced economies dropping from around $16trn to $12trn between 2007 and 2015. According to McKinsey’s The New Dynamics of Financial Globalisation report, the introduction of Basel III – a patchy regulatory framework for the banking sector – indirectly hit cross-border lending by forcing banks to sell foreign assets in a bid to shrink their balance sheets and meet high capital requirements.

Brière believes national regulation has also played a role: “Just after the subprime crisis, we saw a form of ‘quasi-nationalisation’ due to government interventions in the banking sector aiming to reduce cross-border lending.” That trend started reversing in 2018, according to a report by the Bank for International Settlements, with outstanding loan growth approaching 2008 levels last year, driven by an increase in international lending by European banks. However, the current pandemic may reverse these gains. As Brière explained: “In the short run, we could see more focus on domestic investment, as in the previous crisis.”

Since 2017, US authorities have blocked several takeover bids from Chinese rivals on national security grounds, including telecoms powerhouse Huawei

A new cold war
The COVID-19 pandemic has escalated a long-simmering conflict between the US and China, two of the main drivers of financial globalisation. Some fear that the ban on the federal pension fund was just the first shot in a more open confrontation. David Dollar, a former US Treasury emissary to China and currently a senior fellow at the Brookings Institution’s John L Thornton China Centre, told World Finance: “There is a risk of a financial war… If the tensions were to escalate to serious measures, such as cutting off China’s state-owned commercial banks from the US financial system, the effects would be hard to predict, but almost certainly recessionary for the world, as these are among the biggest global banks.”

Suggestions that the US might demand financial compensation from China for the economic damage wrought by the pandemic have added fuel to the flames, with Trump describing the COVID-19 outbreak as an attack similar to Pearl Harbour and 9/11. Shehzad Qazi, Managing Director at China Beige Book International, an independent provider of data on the Chinese economy, told World Finance: “If relations continue to deteriorate, particularly over Hong Kong, we could see the US testing the waters with banking sanctions. If the US makes moves to cut China or Chinese entities off from US dollar access, this would be a serious escalation.” Some worry China could retaliate by selling a chunk of its US Treasury holdings, but Dollar believes such a move would be counterproductive: “China bought those for its own purposes of exchange rate management. Selling them en masse would tend to make China’s currency rise, which is not to its advantage at the moment.”

Geopolitical tensions are undermining investor confidence, with many worrying about the ability to repatriate funds

Even before the pandemic, the US was increasingly wary of Chinese inroads into its markets. Since 2017, US authorities have blocked several takeover bids from Chinese rivals on national security grounds. This, according to the Rhodium Group, led to a sharp decline in Chinese direct investment into the US between 2016 and 2019, falling from $45bn to just $5bn. A case in point is the trade ban the US Government has imposed on Chinese telecoms powerhouse Huawei, preventing it from buying or using technologies owned by companies operating in the US. In mid-May, the US Government extended a national emergency declaration that targets Huawei and other Chinese firms, restricting the company’s access to Google’s services and halting its plans to develop its semiconductor chips via a partnership with the Taiwan Semiconductor Manufacturing Company. The US Government has also pressed allies to follow similar policies.

Running out of stock
Inevitably, financial warfare is spilling over into the stock exchange. US listings of Chinese companies – a marker of financial integration between the two countries – had been growing for two decades, culminating in Alibaba’s listing on the New York Stock Exchange (NYSE) in 2014, the biggest IPO in history at the time. This trend raised eyebrows, though, particularly among US competitors complaining that Chinese firms were not subject to the same rigorous disclosure rules. The argument resurfaced in April when Luckin Coffee, a China-based coffee company listed on the NASDAQ, disclosed that around $310m of its 2019 sales had been “fabricated”. In May, the US Senate passed a bill that could block some Chinese companies from US exchanges, while former Trump aide Steve Bannon has called for all Chinese companies to be delisted.

“It would take deft negotiation between US and Chinese regulators to find a practical compromise,” Dollar said. “[That] seems very unlikely in the current environment, so probably the US will follow through with the recently passed Senate bill that ends with delisting all Chinese companies.” Sceptics, however, downplay the possibility of drastic action. “There will be no delisting of Chinese firms, at least [not] anytime soon,” Qazi said. “The legislation requires all companies on US exchanges – not just Chinese firms – to adhere to US compliance regulations, such as opening themselves to [Public Company Accounting Oversight Board] audits. It’s true this basically calls out the biggest national actor that refuses to adhere to those standards, China, but firms have three years to begin complying with the new law.”

The EU is scrutinising its financial ties with China, even if its objections are expressed in more diplomatic language

Karolyi believes Chinese companies list in the US because the benefits – such as access to global investors and liquid markets, global brand awareness and the ability to raise capital on better terms – exceed the costs and reporting burdens back home. However, as he explained to World Finance, this may soon change: “The geopolitical tensions that arise from the US-China trade war and beyond may very well be putting a damper on those benefits and increasing the costs and burdens. So, I expect a number of these cross-listed Chinese firms may very well rethink their capital market strategies and initiate a delisting and deregistration from US markets.”

China’s biggest chipmaker, the Semiconductor Manufacturing International Corporation, announced it was delisting from the NYSE last May, citing “low trading volume and high costs”, while Alibaba has reportedly been considering a secondary listing in Hong Kong. Qazi said: “Any Chinese firms that preemptively delist would be cutting their nose off to spite their face because only a handful of the very largest Chinese companies could successfully raise the same type of funding elsewhere.”

The EU is also scrutinising its financial ties with China, even if its objections are expressed in more diplomatic language. Alarmed by a series of Chinese takeover bids for EU companies, the European Commission is exploring the possibility of blocking Chinese investment on national security grounds. Margrethe Vestager, the commission’s executive vice president, has urged member states to buy strategic stakes in companies that are more vulnerable to takeovers due to the pandemic and its negative impact on share prices. Brière said: “Europe is more open to Chinese investment than the US, but given the shifting political environment, we may see it place more scrutiny on Chinese investment.”

US listings of Chinese companies had been growing for two decades, culminating in Alibaba’s listing on the NYSE in 2014, the biggest IPO in history at the time

A road to salvation
Strained relations with the West come at a crucial time for China’s financial system. The Chinese Government has been trying to open up the country’s $45trn financial services industry to improve competitiveness and attract foreign capital in a market long dominated by local state-run players. Chinese authorities have gradually dismantled barriers to foreign investors accessing the country’s $13bn onshore bond market, while Chinese bonds were included in the Bloomberg Barclays Global-Aggregate Total Return Index last year.

According to data held by China’s biggest bond market clearinghouse, the Central Depository and Clearing Corporation, foreign investors held Chinese bonds worth CNY 1.95trn ($275.5bn) at the end of February, a large chunk of which were government bonds. The Chinese Government has also relaxed rules on foreign stock ownership as part of a trade deal with the US. The country is expected to permit foreign investors to acquire life insurance providers, futures and mutual fund companies, as well as local banks. A link between the Shanghai and London stock exchanges was established last year through the Shanghai-London Stock Connect scheme, which enables firms listed on one of the two bourses to issue, list and trade depositary receipts on the other.

Perhaps the outbreak of SARS-CoV-2 will accelerate long-brewing trends, such as a green revolution in the investor community

Chinese banks have boosted their share of global cross-border lending – due, in large, to China’s ambitious Belt and Road Initiative – with the number of international claims growing by 11 percent per annum since 2016. Dollar believes their expansion makes US sanctions less effective: “The main downside of a serious action like sanctioning China’s big commercial banks is that these are deeply integrated globally. Constraining them will have unpredictable effects, especially in developing regions such as Africa, South-East Asia and Latin America, where these banks are very active. China would certainly retaliate by keeping US institutions out of its newly opened financial services markets.”

Lower capital flows due to the COVID-19 pandemic may stall China’s plans, however. Recent disruptions in Hong Kong are expected to hamper the country’s ability to attract capital from European and US institutional investors. Geopolitical tensions are also undermining investor confidence, with many worrying about the ability to repatriate funds due to US sanctions or other barriers. Many harbour doubts about the rate of change, too. Qazi said: “Relatively little has been done to date to open up the Chinese financial system to foreign firms, and what has been done has been done far too late. Foreign banks will not be able to compete with Chinese banks even with Beijing opening that sector, given their entrenched positions. Deteriorating relations between China and the rest of the world won’t help out what little movement we have seen so far.”

Even if the peak of financial globalisation is over, there is no going back to the era of closed borders. Less than 10 years after the GFC, foreign investors owned more than a quarter of equities and close to a third of bonds globally. In the US, the heart of the global financial system, foreign assets and liabilities scaled by GDP increased from 48.3 percent in 1980 to 324 percent in 2017. According to Brière, though, investors should be prepared for an era of financial protectionism and contagion: “They will have to look for alternatives beyond typical diversification strategies. For example, sector diversification tends to work better than country diversification in crises.”

Perhaps the outbreak of SARS-CoV-2 will accelerate long-brewing trends, such as a green revolution in the investor community. An Amundi study highlighting the impact of COVID-19 on the exchange-traded fund market showed surging outflows from conventional equity funds, while funds with environmental, social and corporate governance (ESG) agendas were much more resilient. “Even before the pandemic, we have been observing a shift of institutional and retail investors towards sustainable investment and ESG products,” Brière said. “The pandemic has reinforced this trend.”

Banking Awards 2020

The banking industry was already set for a lively year in 2020, but even so, the upheaval caused by the coronavirus pandemic came as a huge shock. The virus’ spread resulted in substantial economic damage across many markets, which will consequently have implications for the financial sector as a whole.

Banking Guide 2020

Click here to view the World Finance Banking Guide 2020

Thus far, a great deal of uncertainty remains around the long-term impacts of COVID-19, particularly with regard to how governments and businesses will react. Banks will be charged with providing some welcome stability among the turbulence, but they have challenges of their own to deal with.

Fortunately, technology is helping financial institutions to cope with the disruption, allowing them to maintain a large degree of business continuity while keeping their employees and customers safe. Nevertheless, making sure a limited number of in-person services remain available will be essential, as will ensuring that digital solutions are reliable, efficient and secure.

Aside from the virus, banking is due to face several other market shifts in 2020: a significant number of mergers and acquisitions are expected, building on a spate of similar activity in 2019, with many financial institutions still struggling for growth; the shadow banking market remains an issue (and not only in the developing world); and customers’ growing desire to have access to banking services that are more than just profit-driven shows no sign of abating. These factors, and many others, mean that financial institutions have plenty to grapple with as they move through 2020.

Time to rethink
Once thought to be a temporary measure to inject short-term liquidity into the market, low interest rates are proving impossible to shift – for banks, they have already outstayed their welcome. Since the financial crisis, central banks around the world have slashed interest rates, tentatively raising them during periods of economic stability. However, the coronavirus crisis has meant that further cuts may be forthcoming – there has even been talk of negative interest rates being imposed by the US Federal Reserve for the first time in its history.

The problem for the finance sector is that banks make a significant proportion of their profits from charging interest on borrowing. With rates at rock-bottom levels, they have been forced to find new efficiencies in order to protect profit margins. Throughout 2020, this is likely to continue.

In the majority of cases, technology will provide the lifeline that banks are looking for. Digital solutions, from online banking to mobile apps, will allow financial institutions to better differentiate themselves from competitors and reduce their outgoings, all while providing customers with an improved service.

Artificial intelligence (AI) will also see increased adoption. An IHS Markit report from last year predicted that the value of AI in global banking will reach $300bn by 2030, with North America set to become the largest market over the next few years. Voice banking services – the kind that can be delivered by virtual personal assistants like Siri or Alexa – are also set to become more popular. According to a recent survey from Fiserv, more than half of Americans already perceive voice banking to be beneficial. If the coronavirus means that remote services continue to be encouraged by governments around the world, this figure could rise significantly.

Technology will result in other market shifts too, with the emergence of neobanks likely to gather pace over the coming months. They and other fintech operators have caused significant disruption for established banks, many of which failed to foresee the popularity of digital services. They have belatedly started to catch on, which meant that 2020 was initially set up to be a busy year for mergers and acquisitions activity. This was likely to involve the mergers between smaller and mid-sized banks or the acquisition of digital laggards by more innovative players. The COVID-19 pandemic has meant that predictions of such activity may now be out of date.

The spread of the virus calls for strong leadership – this will be just as vital in the banking sector as anywhere else. The right conditions for potential dealmaking may still exist, but stability is likely to be the first port of call – once the safety of employees and customers has been guaranteed, of course.

Finding a purpose
Even if disruption from the coronavirus continues throughout the entirety of 2020 – or even beyond – there are some banking trends that are likely to continue unchanged. For a number of years now, customers have been demanding that their financial institutions adopt more sustainable and ethically sound policies. They want a bank driven by purpose, not profit.

The need to please this new breed of customer doesn’t necessarily mean upsetting investors: many banks are choosing to move away from supporting ethically questionable organisations, like fossil fuel companies, because it is financially prudent to do so. Earlier this year, research undertaken by asset manager BlackRock found that funds with high sustainability ratings performed better during a market sell-off.

In order to ensure banks consider the needs of all their stakeholders, relationship managers will become increasingly important. They will be tasked with accumulating important feedback from clients and customers about how the bank is performing, what services are operating satisfactorily and which ones are being badly received. Some banks struggled to maintain relationships during the height of the coronavirus pandemic as more of their staff worked remotely. As social distancing measures are eased globally, these relationship managers will be tasked with shoring up any damaged partnerships while also securing new ones.

Relationship managers – and, indeed, their colleagues in other roles – will also have to keep customers from leaving their traditional banks to access services from non-bank lenders or shadow banks. Although the number of these institutions has fallen this year, they remain widely available and have previously posed a significant risk for the finance sector in markets like India and China.

The 2020 World Finance Banking Awards shine a spotlight on the organisations that have excelled across investment, private, retail and commercial banking during the year, helping to protect the industry’s long-term future in difficult circumstances. Congratulations to all our winners.

World Finance Banking Awards 2020

Best Banking Groups

Brunei Baiduri Bank
Chile Banco Internacional
Cyprus Eurobank Cyprus
Dominican Republic Banreservas
Finland Nordea
France Crédit Mutuel
Germany BNP Paribas
Ghana Zenith Bank (Ghana)
Indonesia OCBC NISP
Jordan Jordan Islamic Bank
Most Sustainable Bank, Jordan Jordan Islamic Bank
Macau ICBC (Macau)
Nigeria Guaranty Trust Bank
Spain Banco Santander
Turkey Akbank

Best Investment Banks

Armenia Ameriabank
Belgium KBC
Brazil BTG Pactual
Canada RBC Capital Markets
Chile BTG Pactual
Colombia BTG Pactual
Dominican Republic Banreservas
France BNP Paribas
Georgia Galt & Taggart
Germany Commerzbank
Greece Piraeus Bank
Nigeria Coronation Merchant Bank
Switzerland UBS
Taiwan Fubon Financial Holdings
Thailand Bualuang Securities
US JPMorgan Chase

Best Private Banks

Bahrain Ahli United
Belgium BNP Paribas Fortis
Brazil BTG Pactual
Canada BMO Private Wealth
Czech Republic J&T Banka
Denmark Nykredit Private Banking
France BNP Paribas Banque Privée
Germany Deutsche Bank Wealth Management
Greece Eurobank
Hungary OTP Bank
Israel Bank Leumi
Italy BNL BNP Paribas
Jordan Arab Bank
Kuwait Ahli United
Kyrgyzstan Optima Bank
Lebanon FFA Private Bank
Liechtenstein Kaiser Partner Privatbank
Malaysia CIMB Private Banking
Monaco CMB
Netherlands ING
New Zealand ANZ Bank
Poland BNP Paribas Bank Polska
Portugal Banco Finantia
Singapore Bank of Singapore
Spain CaixaBank
Sweden Carnegie Private Banking
Switzerland Pictet
Taiwan Cathay United Bank
Turkey TEB Private Banking
UK Coutts
US Raymond James

Best Commercial Banks

Armenia Unibank
Belarus Belagroprombank
Belgium KBC
Cambodia ABA Bank
Canada BMO Bank of Montreal
Dominican Republic Banreservas
France BNP Paribas
Germany Commerzbank
Macau Bank of China, Macau Branch
Montenegro CKB Banka
Netherlands ING
Norway Nordea
Poland ING Bank Ślaski
Singapore United Overseas Bank
Sri Lanka Sampath Bank
US Bank of the West

Best Retail Banks

Austria BAWAG Group
Belgium KBC
Bulgaria Postbank
Dominican Republic Banreservas
France BNP Paribas
Greece Eurobank
Indonesia OCBC NISP
Jordan Arab Bank
Macau Bank of China, Macau Branch
Netherlands ING
Nigeria Guaranty Trust Bank
Poland BNP Paribas Polska
Portugal Santander Portugal
Sri Lanka Sampath Bank
Taiwan O-Bank
Turkey Garanti BBVA
VietnamSai Gon J.S. Commercial Bank

Most Innovative Banks

Africa RMB
Asia KakaoBank
Australasia BNZ
Europe BNP Paribas
Greece Eurobank
Latin America and the Caribbean Next
Middle East Boubyan Bank
North America BMO Bank of Montreal

Bankers of the Year

Africa James Formby, RMB
Asia Wei Sun Christianson, Morgan Stanley China
Australasia Ross McEwan, National Australia Bank
Europe Jean-Laurent Bonnafé, BNP Paribas
Latin America and the Caribbean Octavio de Lazari, Banco Bradesco
Middle East Shayne Nelson, Emirates NBD
North America Darryl White, BMO Bank of Montreal

China’s services sector grows at fastest pace in 10 years amid lockdown easing

A private survey has found that activity in China’s services sector rose at its quickest pace in 10 years in June, as the easing of virus-control measures revived consumer spending. The Caixin/Markit services purchasing managers’ index rose to 58.4 last month, up from 55 in May. This puts activity well above the 50 percent reading which indicates a contraction.

Despite the boost in activity within the sector, many services businesses in China are still closed

According to the survey, new export businesses expanded for the first time since January as foreign demand climbed, while services companies were able to lift their prices after months of discounting. The survey noted that “businesses were highly confident about the economic outlook”. However, the sub-index measuring employment in the sector remained negative for the fifth consecutive month, suggesting that companies are still cautious about hiring.

The survey has boosted hopes that a quick recovery might be possible in the world’s second-largest economy. Mainland China’s CSI 300 Index of Shanghai and Shenzhen-listed shares ended the week at a five-year high after rising 1.9 percent.

However, some analysts believe that the survey’s conclusions should be taken with a pinch of salt. Despite the boost in activity within the sector, many services businesses in China are still closed. Other economists point out that an increase in hiring would be a stronger sign of recovery, given that employment rates significantly influence consumer spending.

Widespread lockdowns hammered China’s economy at the beginning of the year, leading the country to record a trade deficit of $7.1bn in January and February. Since it started gradually lifting lockdown in April, economic data from China has so far indicated that a full recovery will take time. Worryingly, new clusters of infections in the country have also stoked fears that lockdowns could be re-imposed.

Sustainability Awards 2020

It used to be the case that the sole focus for most investors was making a profit. Following this, it became fashionable to worry about things like negative externalities, such as the impact companies had on society and the planet. Today, sustainability has well and truly made its way into the mainstream; companies all over the world are making sure they take this into account in relation to their products and services.

Back in 2015, the UN launched its Sustainable Development Goals (SDGs). This collection of 17 ambitions, to be achieved by 2030, covers areas like eradicating poverty, boosting education and supporting clean energy. Many banks have signed up to align their strategies with the SDGs, understanding that they have a huge amount of sway in terms of deciding which businesses receive funding.

While much of the sustainability debate understandably focuses on environmental issues, companies are realising that looking after their human capital is key to long-term success

But even considering the huge increase in prominence that sustainability has gained, there remains much work to be done. In environmental terms, the Global Commission on the Economy and Climate estimates that an investment of approximately $90trn is still required over the next 15 years in order to achieve worldwide sustainable development and to meet climate objectives. More work also needs to be done to ensure investors and businesses do not support organisations that contribute to social ills, such as those ignoring their corporate social responsibility mandates.

Careful consumption
Many businesses are left with a dilemma when it comes to sustainability. Most would, in an ideal world, love to reduce their carbon footprint and energy consumption, but plenty also rely on a continuous cycle of consumption for their revenues. The fashion industry, for example, uses 1.5 trillion litres of water every year. Using current manufacturing processes, cutting this down ultimately means fewer clothes being bought. Other sectors, like tourism and agriculture, are facing similar quandaries.

In 2020, therefore, it is likely that more businesses will concentrate on delivering services and products that enable consumers to live more sustainably. According to a 2019 survey by ING, titled Circular Economy: Consumers Seek Help, 64 percent of Americans believe that people in the US are obsessively focused on consumption. More than ever, individuals are choosing to buy from businesses that understand the damage this is causing to the planet.

For companies to address this change in demand, they should first review their product portfolio, exploring whether sustainability can be integrated in a better way. Airline companies, for example, may look at ways of improving the fuel efficiency of their craft; fashion brands could start making clothing from recycled materials. Organisations should also consider the influence they have on consumer behaviour. As well as promoting a new product, marketing materials could focus more on how it has been sustainably produced or what environmental, social and governance (ESG) efforts the company is making.

People first
While much of the sustainability debate understandably focuses on environmental issues, companies are realising that looking after their human capital is key to long-term success. In 2020, this trend is only likely to accelerate.

The World Health Organisation estimates that around $1trn of global productivity is lost every year due to depression and anxiety. Businesses that value sustainability have a responsibility to bring this figure down. One way that firms can better look after their staff is by enabling them to achieve a more favourable work-life balance. Last year, Microsoft trialled a four-day working week that led to improvements in energy efficiency and employee productivity.

Improving working conditions, making sure that all members of staff receive a living wage and offering the right support, whether in terms of mental health or flexible working, may increase company expenditure in the short term. However, these changes are sure to pay off in the future by creating an environment in which employees can perform at their best.

If businesses want to improve sustainability in terms of employee wellbeing, one of the first things they need to do is listen. It may sound simple, but many members of staff struggle because their workplaces simply do not have channels in place that let them share the challenges they are facing.

Organisations are likely to start collecting more data on their employees’ state of mind, which can indicate whether initiatives aimed at improving staff wellbeing are working. Privacy, of course, will be of paramount importance here, but workplaces cannot look after their employees if they are not aware of any issues.

Making an impact
While the decision to take sustainability seriously in the finance sector should be welcome, it is essential that the new ESG values being espoused by firms are more than just marketing slogans. In 2020, banks will be challenged more than ever to demonstrate that sustainability is about action, not just words.

Last year, the International Capital Market Association’s impact reporting working group issued a handbook advising financial institutions on the most effective way to conduct impact reporting concerning sustainable principles. In particular, the report shares several core indicators that banks should consider when implementing sustainable projects.

In the renewable energy space, financial institutions should remain aware that measuring reporting metrics can be especially challenging when dealing with climate change due to the size and scope of the issue. Nonetheless, banks and investors should use greenhouse gas emissions, renewable energy generation and the capacity of any renewable energy projects as good starting points when assessing new ventures.

Other sustainability challenges will, of course, require different metrics during the impact reporting process. Policies that look to improve energy efficiency will have to examine how much energy is currently being used, while water management must assess how wastewater is treated and disposed of. Many investors and companies will need to get to grips with analysing their current ways of working before they can begin to implement new, more sustainable methods.

In recent times, impact reporting has encountered bottlenecks as organisations discovered that they did not have the processes in place to quickly assess current levels of sustainability. Manually entering data and coming up with analytical solutions can be laborious and prevent firms from advancing with their sustainability initiatives.

Fortunately, there has been some progress here of late. The Green Assets Wallet, for example, was launched last year by a consortium of capital market actors and technology innovators to provide efficiency in the green debt market, including in terms of impact validation.

The online platform offers immutable verification of various evidence points, which are validated by accredited organisations, such as auditor firms. The validation process uses the blockchain to improve transparency, and should make impact reporting far more streamlined. Other organisations are also now looking at using online platforms to similarly improve the process of analysing their green projects.

The majority of businesses are well aware of the importance of sustainability to their customers, employees and shareholders. The ones that are taking this responsibility truly seriously, however, are not simply creating an ESG page on their website: they are implementing significant measures, analysing them and continually looking for ways to improve them. These are the exemplary organisations that have been recognised by the World Finance Sustainability Awards 2020.

World Finance Sustainability Awards 2020

Pharmaceuticals industry
AstraZeneca

Automotive production industry
Audi

Solar energy industry
Azure Power

Glass industry
BA Glass

Transportation industry
Canadian Pacific Railway

Building technology industry
Carbicrete

Footwear industry
CCC

Real estate industry
City Developments Limited (CDL)

Wine products industry
Corticeira Amorim

Logistics industry
CSX

Chemicals industry
Dow

Automotive supplier industry
Faurecia

Infrastructure industry
Ferrovial

Flavour and fragrances industry
Firmenich

Commodities industry
Glencore

Shipping industry
Grieg Star

Coffee products industry
Huskee

Food processing industry
JBS

Winemaking industry
Lapostolle

Textiles industry
Lenzing

Consumer technology industry
Logitech

Semiconductor industry
ON Semiconductor

Lighting industry
Osram

Gas industry
PGNiG

Sports apparel industry
Proviz Sports

Data centre industry
QTS Realty Trust

Meat replacement industry
Quorn

Building supplier industry
Solidia Technologies

Medical technology industry
Sonova

Investment industry
Stat Zero

Jewellery industry
Swarovski

Telecommunications industry
Swisscom

Agriculture industry
Syngenta International

Travel industry
Tourlane

Denim industry
Triarchy

Construction industry
UNIBEP

Aircraft manufacturing industry
Wright Electric

Global Engineering industry
WSP

US fracking trailblazer Chesapeake Energy files for bankruptcy 

Chesapeake Energy, a leader in the shale boom that helped the US become the world’s largest producer of oil and gas, filed for bankruptcy on 28 June, amid pandemic-induced turmoil within the energy industry.

Oil prices crashed to their lowest level in decades in March as countries went into lockdown, leading to an excess in supply and a sudden drop in demand. Despite a recent recovery, US oil is still trading beneath $45, putting many producers at risk of insolvency.

Despite a recent recovery, US oil is still trading beneath $45, putting many producers at risk of insolvency

Chesapeake’s collapse is bound to send shockwaves through the American energy sector. Founded in 1989, it became the world’s second-largest natural gas producer in the 2000s, as hydraulic fracturing and horizontal drilling uncovered huge reserves of oil across US states. At its peak in 2008, the company was worth more than $35bn.

But in recent years, the company has racked up huge debts expanding its search for oil across New Mexico, Texas, the Dakotas and Pennsylvania. Between 2010 and 2012, it spent $30bn more in drilling and leasing than it made from its operations. Its debt problems were exacerbated by years of consistently weak natural gas prices.

This week, the company said it has reached an agreement with lenders to wipe out roughly $7bn in debt. It has also secured $925m in financing so it can continue operations during the bankruptcy process. “We are fundamentally resetting Chesapeake’s capital structure and business to address our legacy financial weaknesses and capitalise on our substantial operational strengths,” Doug Lawler, Chesapeake’s CEO, said in a statement.

So far this year, 18 oil and gas companies have defaulted on their debts, compared with 20 for the entirety of 2019, according to an S&P Global Ratings tally. Now that a pioneer of US fracking has fallen victim to the oil price crash, many other vulnerable producers may soon follow suit.

Wirecard shares plunge after $2.14bn goes missing

Shares of Wirecard plunged 66 percent on June 18, as the German payments company revealed it was missing €1.9bn ($2.14bn) in revenue for 2019. Auditors at Ernst & Young informed Wirecard that they had not found sufficient evidence to confirm the existence of the $2.14bn, which represents around a quarter of Wirecard’s balance sheet.

In a statement, Wirecard said that “spurious balance confirmations” may have been provided by a third party, with the intention to “to deceive the auditor and create a wrong perception of the existence of such cash balances”. The company added that, if accounts are not made available by June 19, €2bn ($2.25bn) of loans made to Wirecard could be terminated.

Softbank’s investment was an important vote of confidence for Wirecard, which has long been plagued by accusations of fraudulent accounting practices

Founded in 1999, Wirecard is a digital payments company that competes with the likes of Worldpay and Stripe. In 2019, SoftBank announced it was investing €900m ($1.01bn) to help the fintech company expand into Asia and provide financial services to SoftBank’s portfolio companies, which include Uber, Grab and Alibaba.

Softbank’s investment was an important vote of confidence for Wirecard, which has long been plagued by accusations of fraudulent accounting practices. Investigators raided Wirecard’s Singapore offices multiple times in 2019 in connection with allegations that the company had inflated sales and profits across its Asia operations. The payments company is also currently facing a fraud lawsuit in London. Wirecard has denied any wrongdoing in relation to both accusations.

Wirecard had delayed the release of its latest audited financial statements several times before they were published. With these accounting irregularities now out in the open, its share price has come crashing down. The company’s CEO, Markus Braun – credited with Wirecard’s aggressive expansion over the years – stands in the firing line. Although the company has repeatedly bounced back from accusations of financial impropriety, this latest accounting scandal could mean that Braun’s days at the helm are numbered.

US planning further oil sanctions on Venezuela

The US Government is formulating plans to tighten economic sanctions on Venezuela, according to sources familiar with the matter. Several reports released on June 9 indicate that the Trump administration is preparing to add a substantial number of tankers to its blacklist – perhaps as many as 50, The Wall Street Journal reports – in punishment for facilitating the trade of Venezuelan oil.

Earlier this month, the White House blacklisted another four companies believed to be working with the beleaguered country’s oil sector. The sanctions prevent these firms from accessing US-held assets, but more importantly, will act as a warning sign to anyone in the international business community that was thinking of entering the Venezuelan market.

Oil revenues represent around 95 percent of Venezuelan exports and have helped prop up the country’s socialist governments for decades

The plans to administer further sanctions drew angry remarks from Venezuelan Foreign Minister Jorge Arreaza, who has previously criticised Washington for meddling in the country’s affairs. “More concrete evidence of Washington’s criminal aggression, aimed at the heart of [Venezuela’s] economy by blocking, in the middle of a pandemic, earnings used for imports such as food, medicine and supplies,” Arreaza wrote on Twitter. “It’s [an] attack against all Venezuelans.”

Certainly, further economic sanctions, and the economic pain they cause, will hurt more than just Venezuela’s political elite. Oil revenues represent around 95 percent of the country’s exports and have helped prop up the country’s socialist governments for decades. Recent developments suggest the escalated sanctions are having an impact: Reuters reported that Chinese oil firms were considering refusing to charter any tanker that had visited Venezuela within the last year.

Not all of Venezuela’s struggles can be pinned on the US, however. Plummeting oil prices have not helped matters, but corruption and mismanagement on the part of the country’s president, Nicolás Maduro, represent a bigger issue. Until Venezuela rectifies its political issues, its economic problems are unlikely to be solved.

Majority of US firms in Hong Kong concerned about security laws, survey finds

More than half of US companies in Hong Kong are concerned about China’s plans to introduce a national security law in the global financial hub, according to a survey conducted for the American Chamber of Commerce (AmCham). Released on June 3, the survey showed that 30 percent of respondents were “moderately” concerned and 53.3 percent were “very concerned” about the proposed legislation, which critics say could curtail freedoms in Hong Kong.

China revealed plans to introduce a national security law in May, after months of protests in the city. The aim of the legislation is to suppress secession, subversion of state power, terrorist activities and foreign interference in Hong Kong.

Hong Kong’s self-governing powers and independent judicial system have been the foundation of its success as an international business hub

AmCham’s survey received 180 responses, which represents 15 percent of its members. The respondents cited ambiguity in the scope and enforcement of the law, the jeopardising of Hong Kong’s status as an international business centre and a possible talent drain as some of their main concerns about the law’s implementation.

Despite their fears around the new law, many respondents remain committed to staying in Hong Kong. In fact, 70.6 percent of those surveyed said their companies didn’t have plans to move capital, assets or business operations out of the city.

Hong Kong is governed under a ‘one country, two systems’ framework that gives the city freedoms not seen in mainland China. Hong Kong’s self-governing powers and independent judicial system have been the foundation of its success as an international business hub.

If passed, China’s new law could erode the existing framework. Experts fear that it could see Hong Kong’s citizens punished for criticising Beijing and that the city’s judicial system could become more like China’s. Particularly alarming to the international community was the suggestion that China might set up institutions in Hong Kong responsible for security.

Singapore unveils fourth stimulus package to tackle the impact of COVID-19

On May 26, the Singaporean Government announced it would inject SGD 33bn ($23.3bn) into its economy, which has been severely impacted by the COVID-19 pandemic. It is the city-state’s fourth stimulus package in as many months.

Unveiling the package, Singapore’s finance minister, Heng Swee Keat, said: “We are dedicating close to SGD 100bn [$70.5bn] to support our people in this battle, which is almost 20 percent of our GDP. This is a landmark package and the necessary response to an unprecedented crisis.”

The Singaporean Government has said its latest stimulus package will be used to help retain jobs

So far, much of the funds provided by the last three stimulus packages have been used to support a wage subsidy initiative, dubbed the Jobs Support Scheme. The first stimulus package, unveiled in February, set aside $6.4bn to support businesses, workers and families affected by the novel coronavirus. In March, Heng added $48.4bn in a supplementary Resilience Budget and, in April, he rolled out the Solidarity Budget, which provided a further $5.1bn to boost the economy.

The government has said this latest package will be used to help retain jobs. It includes enhanced support for businesses in hard-hit sectors, including those that can’t easily resume operations once lockdown is lifted, rental waivers and relief for small and medium-sized businesses, and the creation of more than 40,000 jobs in the public and private sectors.

Despite its quick response to the pandemic – Singapore was one of the first countries to impose restrictions on travellers from China and parts of South Korea – the city-state is considered particularly vulnerable to the economic fallout because it relies heavily on trade for growth. The so-called Fortitude Budget was announced just after Singapore’s Ministry of Trade and Industry slashed its forecasts for GDP.

It’s now predicted that Singapore’s GDP will contract by between four and seven percent this year – the worst contraction the city-state has seen since gaining independence.

Six EU states lift ban on short selling shares

When share prices plunged to record lows in March, a number of European nations, including France, Spain and Italy, intervened by banning the short selling of shares. Now, according to the European Securities and Markets Authority, Austria, Belgium, France, Greece and Spain have chosen not to renew these bans, which expire on May 18. Italy’s ban was due to expire on June 18, but the country has lifted its ban early to align with the other five nations.

Critics of the ban claim there is no evidence that short selling is a driver of market routs

Short selling allows traders to borrow shares and then sell them, with the intention of buying them back later at a lower price and pocketing the difference. The practice has been blamed for stoking volatility during times of economic turbulence.

However, the clampdown on short selling has divided European countries. Germany and the UK decided against banning the practice. Critics of the move claim there is no evidence that short selling is a driver of market routs. “It is not – and never has been – true that bans have any other, positive effect on market activity or price levels,” said Nandini Sukumar, CEO of the World Federation of Exchanges, in a statement.

Nonetheless, the French markets watchdog the AMF claims to have witnessed a normalisation in trading since the ban was introduced in France: “Markets have partly reduced their losses, trading volumes and volatility have returned to levels that are still high compared to mid-February, however this reflects market participants’ uncertainties in the current context.”

The decision to lift the bans came after a joint letter was released by the World Federation of Exchanges, the Alternative Investment Management Association, the Managed Funds Association and the European Principal Traders Association. The letter warned that the bans should not continue indefinitely: “Over the longer term, the bans risk undermining confidence in key European financial markets and hampering the goal of a capital markets union, something that will be vital to European recovery from the profound economic shock caused by COVID-19.”

The art of the trade: how to profit in a changing investment market

The computer and smartphone revolutions have put a trading station in the hands of almost every person, making trading more accessible to a far wider group of people. Concomitant to that has been the public’s growing interest in learning about markets and exploring their newfound ability to allocate parts of their wealth to assets beyond their national currencies.

The idealised view of trading is that it provides a quick way to get rich, but in reality, successful traders put in a great deal of hard work – anyone who thinks playing the market is easy will likely receive a nasty surprise. World Finance spoke to Giles Coghlan, Chief Currency Analyst at the multi-regulated forex (FX) and contract for difference (CFD) provider HYCM, to learn more about the trading strategies that may be worth considering and how the market is likely to change in the year ahead.

How has the market changed since you started trading, and how have traders adapted?
The market is constantly changing. The dotcom bubble burst in the late 1990s and was shortly followed by the global financial crisis of 2008, which led many institutional investors to search for alpha – the active return delivered by an investment – in places other than conventional assets. FX gradually came to the fore as an asset class in its own right when a lack of excess returns elsewhere forced people to start focusing on the currency aspect of whatever transactions they were making. This also partly led to the explosion in retail FX.

By 2013, US stock markets, saturated with newly printed money, were testing their pre-crisis highs. What we’ve seen since is an unprecedented stock market rally that has taken the focus away from FX and, indeed, many other asset classes. It has forced brokers who only offer currency pairs to expand into stocks, indices and more. For our part at HYCM, we’ve tried to remain ahead of the curve and offer our clients exposure to as wide a variety of markets as possible. All this cheap money has, in many ways, made it almost impossible to trade against the trend – hence the FAANG (Facebook, Apple, Amazon, Netflix and Google) phenomenon and the craze for passive investing.

All investors should consider whether they understand how CFDs work and whether they can afford to take the high risk of losing money

Do the same trading styles and strategies continue to work today?
The steps we collectively took to avoid a catastrophic financial collapse in the aftermath of 2008 have distorted the way markets work. Existing trading styles and strategies remain valid but are perhaps not as applicable – depending on the market you’re trading, of course. One of the most prevalent trends, especially in the US, has been the focus on passive rather than active investing. In other words, passively allocating capital to index funds and exchange-traded funds in place of actively trading individual stocks.

Active investors have been underperforming passive investors for a while now, and some analysts have even calculated that the stock of passive funds is now on par – if not larger – than the stock of active funds (see Fig 1). This is a massive shift and has led to an explosion of wealth management apps across the retail space, providing Millennial investors with access to funds that are ordinarily reserved for accredited investors. Today, Millennials can round up their card purchases or set aside a percentage of their income per month to allocate to their chosen sectors. Of course, by investing in this manner, they’re the very last to the party – they go through more intermediaries and receive worse fills than others higher up the food chain. But the appeal is that they don’t have to think about it – they just trust in the tech.

This trend of ‘set it and forget it’ may work well in a world of low volatility, where stock markets continue to slowly tick upwards, but it is entirely dependent on things carrying on as they are. Many seasoned traders have taken heavy losses trying to sell a top that never seems to come or shorting a zombie company that could only possibly exist in a world of record-low interest rates. Should the music stop in the coming years, I think we’re going to see massive changes to what works and what doesn’t. Hopefully, this will mean a return to active investing, true price discovery and people investing time and energy into the craft of trading.

One strategy that will always work well is reducing risk. Of course, risk comes with any trade. CFDs, for example, come with a high risk of losing money rapidly due to leverage. In fact, 67 percent of retail investor accounts lose money when trading CFDs with HYCM. All investors should consider whether they understand how CFDs work and whether they can afford to take the high risk of losing money. Education and risk management will always be among the best trading strategies.

How has the invention and popularisation of cryptocurrencies affected trading?
As far as I can see, cryptocurrencies have given birth to a whole new wave of traders. People are learning how to perform technical and fundamental analysis – things that, a few decades ago, seemed like secret magic arts – and they’re applying them to a completely new asset class. I think cryptocurrency is also providing a sort of release valve on the kinds of central bank excesses that we’ve seen since 2008. The last time we had a crisis, there was no alternative other than gold. Indeed, bitcoin itself was born in the shadow of the last collapse. Next time around, there will be numerous alternatives.

The fact we’re hearing so much about countries actively developing digital currencies leads me to believe that central banks and nation states are finally waking up to just how powerful this technology can be and how great the risk of being left behind is. The question is, are we in the early stages of a complete overhaul to our definition of money, as well as a general reappraisal of who has the right to issue it? It is impossible to know if we are, but it’s interesting to note that, despite a US equity market that refuses to come down, bitcoin was still the best-performing asset of 2019, up 127 percent, according to CoinDesk.

Are technological and regulatory developments affecting the future of retail trading?
The usual technological suspects – smartphones and artificial intelligence – have changed retail trading a great deal. The mobile revolution has made it possible for everyone with a smartphone to be a trader, while the ability that traders now have to formalise their trading rules and create bots to do the work for them is a pretty incredible development. It puts the power back into the hands of the individual.

At HYCM, we have always been open to new developments and bringing them on board. Our goal is to offer a variety of tools to suit each style of trader. As far as regulation goes, the retail FX market has done a solid job of creating a regulatory framework that protects investors while also legitimising the space. Recently, we’ve seen a convergence of regulatory practices, particularly across the UK, EU and Australia. This should reduce regulatory arbitrage and increase the credibility of the industry going forward.

What are your expectations for 2020?
We believe that 2020 is shaping up to be a very exciting year. The gold rally we saw in the latter part of 2019 suggests many investors fear that it won’t be business as usual. The cryptocurrency markets also seem to be in the early days of staging a comeback. I think several factors are converging, leading people to search for alternatives.

For one, equity markets are beginning to look as though they’re entering full-on bubble territory, particularly based on what we’ve seen since November. Companies like Apple have added hundreds of billions of dollars to their valuations without anything having fundamentally changed. Geopolitical tensions are also on the rise, and the rhetoric we’re hearing from central bankers and politicians is starting to sound a little like a call for competitive devaluation.

Something has to give, but we’re just not sure what that will be. If I were to venture a guess, I think we’ll see a return to volatility in the coming year as the global economy struggles to cope with spiralling debt and abnormally low interest rates. What this eventually leads to is entirely up in the air at the moment, but I think that safe-haven assets will continue to do well until then.

How do you see the retail trading industry shaping up in the next five to 10 years?

I think the retail trading industry is only likely to grow. A couple of decades ago, we saw the phenomenon of retail FX trading becoming so widespread in Japan that retail traders were moving international currency markets. Incidentally, this was also a by-product of low interest rates in the country, which forced savvy retail investors to search elsewhere for yields.

A generation later, we saw the cryptocurrency phenomenon being a primarily retail affair. Retail traders understood what cryptocurrency was and why it was so revolutionary far in advance of the institutional community. Retail traders are no longer unimportant, low-hanging fruit to be disregarded and overlooked; in many ways, they are driving the future of markets. Also, with Millennials – the largest generation in history – entering their prime spending years, retail trading will continue to be a booming industry for many years to come. What form it takes remains to be seen.