Udom Emmanuel: ‘Job insecurity is one of the greatest threats’ to Nigeria

Udom Emmanuel took governorship of the Nigerian state Akwa Ibom in 2015. Since then he has transformed the southern coastal region from a civil service state into an attractive destination for private enterprise; one of the best states in the country for bringing in foreign direct investment. In this third video from the hour World Finance spent in the studio with Governor Udom Emmanuel, he addresses security: how to ensure collaboration between different agencies, the importance of giving hope and structure to the youth, and what needs to change at the national outlook to improve security across the country.

World Finance: One of the other most serious issues that the country as a whole is facing is security. How were you able to keep Akwa Ibom the safest state in Nigeria?

Udom Emmanuel: The first thing to do on security is to acknowledge the role of the Prince of Peace. That’s number one. That critical for me.

And number two: you need collaboration among different security agencies in your state. There’s a whole lot: the police, the DSS, the army, the air force, the navy, the civil defence, and a whole lot of other paramilitary agencies; they all have a role to play. And you must acknowledge that, and try to bring them together, pull them together. Make sure that we are moving towards the same goal.

Then, the engagement of the youth, and that sense of ownership: that they can actually protect lives and property. That determination by the youth has a huge success story to tell. Because in this case you see where the youth can even volunteer intelligence. You know, local intelligence can really help a lot in terms of security.

I think we’ve been able to secure that understanding, and that loyalty, from our youth. And that’s really helped a whole lot.

World Finance: What would you say are the biggest security challenges that Nigeria faces as a whole?

Udom Emmanuel: As a country? Banditry. I would say kidnapping, separately.

Security threat? Unemployment. It’s major.

I believe if a young man is engaged, and he leaves home in the morning, he goes to work, comes back in the evening tired. By then he takes dinner, he wants to sleep so he can make work the next morning. He will never remember any other thing that could cause insecurity in the system.

You must build a system, you must build a structure. You must also create hope for these youth. If they just wake up in the morning, no good news anywhere? It seems a hopeless situation. And that’s a major insecurity.

Job insecurity is one of the greatest threats of the security situation in a developing nation.

World Finance: Is there anything that needs to change in the national outlook to dealing with these challenges?

Udom Emmanuel: A whole lot. Because you see, everything is evolving. Even… things change! So we must adapt to those changes, and we must create change.

What worked for us 20 years ago is not working today. 70 percent of security is about intelligence. So we must adapt to that as soon as possible.

We must also look at the systems that we are running. I think if we look at that, at the national level: systems, strategies, structures, shared values, styles, all of them! A global review.

We need to reassess, we need to redefine. And adapt them, also, to our environment. Not just taking them into an environment, a system, a social, cultural structure that might not work.

Let’s also take what fits. I think with that, we can move a little bit forward. And then there must also be sincerity, in delivery and in execution. I think with that we can achieve a lot more.

Nigeria’s jobs gap: ‘Entrepreneurial development should take centre stage’

Udom Emmanuel took governorship of the Nigerian state Akwa Ibom in 2015. Since then he has transformed the southern coastal region from a civil service state into an attractive destination for private enterprise; one of the best states in the country for bringing in foreign direct investment. In this second video from the hour World Finance spent in the studio with Governor Udom Emmanuel, he tackles one of the most series issues facing Nigeria: unemployment.

World Finance: One of the most serious issues facing Nigeria as a whole is unemployment; how have you worked within your state to address this?

Udom Emmanuel: Unemployment is a major issue; not only in Nigeria, but I think in Africa as a whole.
But the problem is not just unemployment, but capacity building. Because recently I’ve just carried out some surveys; I discovered that a whole lot of organisations are still looking for manpower. Why are they looking for manpower when there’s a whole lot of people looking for jobs?

We’re trying as government to lay a lot of emphasis on this capacity building. Training the people – what I call the soft infrastructure, which is the knowledge base. We have set up a skill development centre in a place quite close to the capital. And I also look at what you can do with your God-given talents, with your hands, without necessarily being within the four walls of the university. That could mean a whole lot for the economy.

We should also train people in entrepreneurship. Entrepreneurial development should take the centre stage, where no matter what you do, you don’t just come out of school and then your first thought is, where do I apply to? Your first thought should be, what do I do to earn a living?

So I think that will come with the mindset change, will come with creating awareness of why that should be.

World Finance: How do you change those mindsets? How do you help someone understand that they could be an entrepreneur? An economy needs thousands of micro, small, medium enterprises; how can government help young people realise that that could be their future. That their start-up idea could be a success.

Udom Emmanuel: Entrepreneurial skillset is needed at every course content. Either in secondary, in tertiary education in Nigeria. We need to build that deliberately. So irrespective of your field of study, that should also be built in. How can you come out and be an entrepreneur? In your own field. How can you create work, how can you create something? I think that would really, really help. And that will call for a total review of all the education curricula, to actually make sure we capture this. And we will also move in line with the current realities of the global space.

World Finance: You’re talking just about your changes within Akwa Ibom State; nationwide, what needs to happen to unlock the future that young Nigerians deserve?

Udom Emmanuel: I think that can actually be blown up onto a larger scale or proportion. Because it’s the same problem! I mean, we’re all the same people. What can work in one sub-national can also work at the national level. All we need to do is the proportion, we need to blow it into a larger proportion to cover all the states!

And once we do that on a larger scale, I think the impact will be seen within a short period. That’s my belief.

Transforming Akwa Ibom: How the civil service state became an FDI magnet

Udom Emmanuel took governorship of the Nigerian state Akwa Ibom in 2015. Since then he has transformed the southern coastal region from a civil service state into an attractive destination for private enterprise; one of the best states in the country for bringing in foreign direct investment. In this first video from the hour World Finance spent in the studio with Governor Udom Emmanuel, he explains his vision for the transformation of Akwa Ibom, how he developed the state’s collaborative relationship with business, and the importance of supporting the youth to develop their full potential.

World Finance: What was the state of the economy and of employment in Akwa Ibom when you took governorship?

Udom Emmanuel: When we talk about being a civil service state, it means that the only hope for employment, and what everybody looked out for in terms of employment, was to be a civil servant. There were no alternatives.

And being a civil service state also was that, it wasn’t attractive to foreign direct investors. Because, what could actually form what I call, ease of doing business? The attention wasn’t given to those areas.

And we came in, and we just defined what I call RAW, R-A-W: road, air, water. To actually build our own industrialisation policy. If you cannot attract people by road, if you cannot attract people by air, if you cannot attract investors by water? It means you have deficiencies.

The attraction wasn’t there. The ease of doing business wasn’t there. The hope, the expectation, the seeking of the people. But we are gradually changing that narrative.

World Finance: So catch me up to today: what’s the state of the economy now, what opportunities are available, and what changes did you make to get Akwa Ibom into this position?

Udom Emmanuel: The changes first of all: you need to assess, what do you have? Because I believe in life what you have is all that you need, to get to where you want to get to. Once you know what you have, the next thing is, you now come and drive the human mindset: what people should believe in, what do we stand for?

You need also to allow people to own the processes. Own the system. Claim that ownership. You might want to call it inclusion. Political inclusion, social inclusion, economic inclusion. And then create that enabling environment, for that inclusion to actually strive. I think that’s basically what we did. Because if you don’t get that right, you cannot actually create all the other areas that I was referring to.

Let me let you into a real life example of what we did. You know we are a developing nation? If you cannot actually pay school fees for your children, government should come in as social contract. So right now, at the basic level, we run free and compulsory education. We pay for those examination fees. We pay for the registration costs. We provide basic infrastructure in all the schools. These are some of the things we do so that people can have that sense of belonging. Have that sense of ownership of the government. Own the processes, own the systems, own the infrastructure.

World Finance: You want government to have a collaborative relationship with business, rather than an adversarial one; how have you supported businesses, be they home-grown or international?

Udom Emmanuel: First of all by looking at what are their basic needs. What will attract them to us? Number one, infrastructure. Number two, policies, regulations. Number three, relationship with the community. Number four, ease of access to land where it is needed, and other infrastructures.

These are all areas we have looked at, and we’ve provided solutions to all those areas.

Number one: through our airline you can come in in the morning, finish your business, and leave the same day.

Number two: once you have an investment that will need land or property, we make sure that we sort you out within 60 days. We try to keep it that short.

Number three: we also look at, when you need a lot of power to do your own business, we are generating that power, captive power, just to meet your own business needs.

And then also we try as much as possible to look at other basic infrastructure, like ease of access to the site, road network. And some other social infrastructure that would also ease these businesses.

And of course, you will need human resources. That we can boast of a great deal. Training the youth, developing the youth, equipping the youth. Trying to bring up the youth in the current platform – this is an ICT age. We try as much as practical as government to intervene, so that you can also have access to labour when you have set up your own businesses.

Permanent residency in Malta: Family is ‘at the heart of our programme’

Residency Malta Agency is the official management body for the popular Mediterranean island’s residency-by-investment programme. Offering access to Malta’s real estate market, permanent residency for up to four generations from day one of approval, and visa-free travel across the Schengen area, it’s an ideal solution for investors seeking to secure the future of their families. Residency Malta Agency CEO Charles Mizzi explains why Malta is such an attractive destination, the unique features of Malta’s Permanent Residency Programme, and the new schemes recently introduced by the agency for digital nomads and start-up businesses.

World Finance: Charles, I’m sure many viewers will be aware of Malta’s attractions as a holiday destination; but beyond that, what attracts people to become residents?

Charles Mizzi: Yes, Malta is a fantastic destination. We have a wonderful climate with 300 days of sunshine; our outdoor life is fantastic, the nightlife is second-to-none, and our cuisine is top-notch.

We are very well connected, with daily flights to the major airports. Communication is also very easy, because we are an English-speaking nation.

But when looking for somewhere to live, people think about the future of their families. They want to make sure that they give a better education to their children, and they have the comfort in knowing that they are in a country that has one of the top five healthcare services in the world.

People also look for safety and security; and Malta offers all of this.

Of course, they are also thinking about their business. We have a pro-business climate, and government offers full support to entrepreneurs.

World Finance: You offer a permanent residency programme; what benefits does it offer, and what makes it unique?

Charles Mizzi: So as I said, people are often thinking about their families, which are at the heart of our programme.

The MPRP is also one of the few that offers residency from day one. You also get access to the real estate market, by buying or leasing a home. In fact, the MPRP is one of the few that gives the opportunity to lease: it gives you the chance to discover the island.

And of course as a resident of Malta, you will be entitled to visa-free travel across the Schengen area: for 90 days every 180 days.

World Finance: So I need to either lease or buy a property; what other requirements are there for the scheme?

Charles Mizzi: Apart from acquiring a property, you make additional contributions dependent on the property you opt for.

One must also make financial contribution which goes to the government’s consolidated fund.

On top of that, you make a donation to a registered NGO.

We also require residents to have health insurance that offers cover in Malta.

And finally we capture biometric data to issue the residence card.

World Finance: Now, for you as the official government body behind this programme, it’s not enough that people tick all those boxes – there are also some important due diligence checks that you carry out?

Charles Mizzi: Yes, due diligence is the backbone of our programme. It’s the basis of our strong reputation.

It starts with KYC, which is done by the licensed agent. Then once the application is submitted to us, we carry out checks for completeness and correctness of all the documentation we have in hand. We also conduct further due diligence checks on open sources, police checks including Interpol and Europol, and we also look at the source of wealth and source of funds of each applicant. We conduct checks on dependents, donors, benefactors and business associates.

In the meantime we also commission a background verification report from international due diligence companies. And finally our specialised analysts prepare a report which is presented to the board of approvals.

Once an application is approved, the applicant is subject to annual compliance and ongoing monitoring. The agency also has the right to revoke a permit in case of any wrongdoing by the applicants, at any point in time after approval.

World Finance: So if I’m looking at Malta as a residency option, where do I start?

Charles Mizzi: So you start on our website: there is a full list of licensed agents, and you need to choose one from there.

The agents will guide you to fill in an application form. They collate all the required documentation, and then submit an application on your behalf. Then we conduct due diligence; we promise a four to six month timeframe to give a reply on each and every application we receive.

World Finance: Permanent residency is just one of the programmes you offer; tell me about the digital nomad permit, and also the startup residency programme coming later this year.

Charles Mizzi: The nomad residence permit is for non-EU nationals. They can apply for a one-year temporary permit to work remotely from Malta, which can be renewed up to two times. It is designed for those people who work for an employer registered abroad, or are self-employed with a business registered abroad, and also for those who offer freelance services to clients registered outside of Malta.

The Malta startup residence programme will be for third country nationals: non-EU nationals who want to use Malta as a launchpad for business.

Malta is the perfect ecosystem for startups and micro-businesses: government offers a lot of support to businesses, such as financial grants. We are a small country, but a fully developed market. Being an English speaking nation also helps a lot.

Malta is very well connected to other countries; we also have a very strong broadband infrastructure, and we are also blessed to have highly skilled workforce.

How Axxela is transforming Nigerian industries with natural gas

Through its four subsidiaries, Axxela Group provides natural gas to commercial and residential customers across southern Nigeria – and in the process, is helping the country’s industries to transform and grow. Bolaji Osunsanya is Axxela’s CEO; he explains why so many industries are embracing the natural gas advantage, how Axxela’s combination of physical and virtual pipelines are helping extend that advantage outside of the richer south, and what the future holds for the company as it looks to expand across western Africa.

World Finance: Bolaji, Nigeria’s industries often depend on diesel, so gas really can be a game changer.

Bolaji Osunsanya: Yeah, you’re correct Paul. Most industries in Nigeria are dependent on the very dirty fuels. We have in the last 20 years been trying to introduce much cleaner natural gas to the system. We’ve made significant progress introducing natural gas to them, and today they’ve all agreed to take the gas advantage. They’re very keen on its clean nature and the comparative cost advantage.

We have customers in most of the industrial groupings, so we have customers in cement, food and beverage, textiles. Today in total we provide gas to about 200 of the blue-chip industrial concerns in Nigeria. And they’re beginning to use it for more than just their power requirements: they’re also using it for their process needs. So today we have people using gas for their furnaces, for their floor lines, for many other process requirements that we then start to see.

World Finance: Of course you operate traditional pipelines, but also a virtual pipeline for customers out of reach of normal infrastructure – why is this solution so important for Nigeria?

Bolaji Osunsanya: As I’m sure you know, the grid in Nigeria is still very limited – largely in the southern part of Nigeria. And the virtual pipelines get to those stranded customers who are not currently on the pipeline infrastructure. So we’re targeting a large part of the north, and a large part of the middle belt, where the resource is not available, and where there are no linkage pipelines yet.

So we liquefy or we compress the same natural gas, and we put them on wheels – either on trucks, or on rail – and wheel them to the customers wherever they are in the hinterland.

We expect that ultimately all nooks and crannies of Nigeria will have the pipeline infrastructure; but while we adapt, there should be production possible on the tracks of virtual pipelines. So we expect that it will be a forerunner, it will be a door-opener for most of the market. And will probably switch seamlessly away from virtual pipelines back into the pipelines when we get there.

World Finance: Now, how do you ensure your operation is both safe and sustainable?

Bolaji Osunsanya: Well, we deal with natural gas, and natural gas already has conditions under which you would operate safely. And as much as possible we try to keep to those regulations, and as much as possible also we try to pass that on to all our customers. So there’s a lot heavy dose training, heavy dose inspection, heavy dose supervision, that we ensure makes our operation safe.

On the sustainability point, we’re subscribers to the ISO integrated management system, and with that we’re constantly operating according to the guidelines, and ensuring that we have a system that looks at our operations.

Additionally, we’re also subscribers to the Sustainable Development Goals objectives, and each of those principles we’ve embedded in our operations to ensure that we’re working in a sustainable manner.

World Finance: And what does the future hold for Axxela Group? Where are you planning your own growth?

Bolaji Osunsanya: Well I think we’ve used the last 20 years to demonstrate what is possible in the African clime, using Nigeria as the guinea pig, if you like. Now I think we’re confident enough to continue to do that in Nigeria and extend it to the rest of the region. So Togo, Benin, Ghana, and all the other west African states should be beneficiaries of our service in the coming years.

And additionally we will be looking at taking on a lot more in the power space. We’re a gas and power company; we’ve predominantly done more in the gas side. I think it’s time now to push the boundaries into the power space, and in that regard we are already registered on the west African gas pipeline and on the west African power pool. We expect to be able to trade power into these same markets within Nigeria and the region in the coming years.

Additionally, we will be trying to expand the solutions that we have in the gas space. Supply security’s a big part of the strategy going forward; and so we will be getting into processing plants and all the other ways that assure our supplies over time.

Banorte: Banks must ignite a sustainable recovery for Mexico’s economy

As COVID-19 swept the globe, financial institutions with a digital-first strategy stepped to the fore. Marcos Ramírez and Carlos Hank-Gonzalez are respectively CEO and Chairman of Grupo Financiero Banorte; they discuss how Banorte’s customers responded to the lockdown-enforced switch to digital, the future for Banorte’s digitisation, and the bank’s mission: to renew Mexico’s economy with sustainability at its heart.

World Finance: Carlos, how have Banorte’s customers responded to switching to digital through the pandemic?

Carlos Hank-Gonzalez: Our customers are in the heart of everything we do. When social distancing made branch visits difficult, they switched to digital with remarkable ease. At Banorte we had been working on our digital transformation for many years before, so we were ready to serve them through whichever channel they preferred. Today, almost six million of our clients are digital, and only 3.1 percent of transactions take place in branches.

World Finance: Now Marcos, what’s next for Banorte’s digitalisation?

Marcos Ramírez: Thank you. We believe that hyper-personalisation is the key to the best banking experience. In 2021 we signed an alliance with Google Cloud to continue improving our platforms through cloud technology, artificial intelligence, and analytics. But we have all options available. Some still value traditional banking, so we’re combining branch services with our digital offer. In this regard, we are continuously enhancing processes across the organisation to improve efficiency. So our collaborators better input their time to provide value-added offerings to our customers.

World Finance: Carlos, is this transformation the bank’s top priority?

Carlos Hank-Gonzalez: Digital transformation is a part of our commitment to people. But it must come alongside a sustainable recovery of the economy that banks must ignite. So our mission is very clear. Mexico needs a bank that works as the engine to that recovery; and that bank is Banorte.

World Finance: And how are you making sustainability a part of that mission?

Marcos Ramírez: Sustainability is a key element of Banorte’s DNA – especially during the pandemic. We have kept our ESG strategy at the core of our operations. We just became a founding member of the United Nations Net Zero Banking Alliance, committing to decarbonise our operations and portfolios by 2050. And we have pioneered social and environmental risk management in credit portfolios for years. So we will continue to do so in the years to come.

How Convoy is transforming trucking and protecting the environment

Convoy is a Seattle-based transport technology innovator, working to fix the inefficiencies in one of the largest industries in the US – trucking. Worth an estimated $800bn a year, it is the lynchpin of American logistics – but, explains Convoy’s Juliet Horton, it hasn’t evolved in decades, and is rife with inefficiencies. She outlines Convoy’s approach to disrupting the industry: using automation to match shipper loads with carriers, reducing the number of empty miles travelled, and slashing the carbon cost of trucking.

World Finance: Why is digital transformation so critical for this sector?

Juliet Horton: Thanks for having me, Paul. Trucking is an $800bn a year industry in the US, that powers every aspect of our economy. Something that’s only become more clear in recent years, throughout this global pandemic.

Yet despite how critical this business is, it is riddled with inefficiencies, and hasn’t evolved very much in the last several decades. This is a problem for shippers, because it doesn’t allow them to have full access to the capacity across the country, and as a result doesn’t give them the best prices and the best scheduling options. Conversely for carriers, inefficiencies in this market cost them the ability to find the best jobs that would work for their schedule and allow them to optimise their earnings for themselves.

Secondly this has major consequences for our environment. In the US truckers log 175 billion miles every single year, a third of which are driven empty. That results in 87 million metric tonnes of carbon emitted needlessly into our environment.

So we see this as such a critical industry to innovate in, both for the benefit of our customers, and our environment.

World Finance: You’re creating what you call a digital freight network – what does this mean, and what does it achieve?

Juliet Horton: A digital freight network is an open, fully connected freight marketplace that uses software, automation, and machine learning to streamline every step of the process.

So we’re thinking about building products and services for our customers that hit two key areas that they need. The first is efficiency: that means every aspect of the shipment lifecycle we’re looking to automate and drive efficiency in, and as a result pass our savings along to our customers.

The second piece is around transparency. This means giving shippers better insights into the health of their network, the status of their shipments, and allowing them to most efficiently run their businesses. And for carriers that means giving them the transparency into every opportunity that exists in their market for them to optimise their schedules and earn as much as possible for themselves.

We see our business as a flywheel, meaning that we can become more efficient the bigger that we get. The more shippers we bring into our network, the more loads that are available for carriers: that attracts more carriers onto our network, and the more truck drivers that we have available, the more likely we are to match that load to the best driver at the best price possible, saving shippers money.

World Finance: How does your technology actually achieve that efficiency and transparency?

Juliet Horton: We’re using technology in two key ways. The first is to automate every necessary step of a shipment lifecycle. So when you think about everything that has to happen from when a producer creates a good before it gets into the hands of consumers, there are countless steps in that process. And we’re looking to automate each and every one of them. Currently we’re able to automate 100 percent of our pricing and matching decisions in our target markets. So we’re looking at everything that has to be done and trying to make it as fast and efficient as possible. And the second way is that we’re building new businesses to rethink how the freight industry works.

One of our businesses is called Convoy Go, which is our drop-and-hook service, that allows us to decouple the loading of a trailer and the transportation of a trailer. This means shippers are able to load up a trailer on their own schedule, at their own convenience. And the carrier only has to be on site to actually transport that trailer.

So there’s less downtime for the carrier, they’re able to fit in more shipments into their schedule and maximise their earnings. And within our Convoy Go network, these are our trailers that we’re able to equip with smart technology. That means we have great insights on the status of shipments that we’re able to send back to the shipper, give them transparency into where everything in their network stands, and allow them to optimise their business.

Vertex tax technology: Introducing SAP chain flow accelerator

Managing tax across Europe has become increasingly complex: with new VAT regulations, migrating to the cloud, multiple financial systems, faster data speeds, and urgent reporting deadlines.

For companies with cross-border supply chains, ensuring consistent VAT treatment across all legs of transaction requires tedious manipulation of data in the ERP system. The process is manual, error-prone, and usually requires significant support from IT.

Errors in the interpretation of which data is relevant for VAT determination can mean errors in VAT payments and accruals which affect the bottom line.

Vertex offers a visualisation tool to streamline chain flow data mapping for improved VAT determination. Using the chain flow accelerator, the user can map data inside SAP ECC or SAP S/4HANA to Vertex VAT fields – and perform an interpretation of the data before it’s sent to the Vertex tax engine for VAT determination.

To perform this data mapping, Vertex offers a unique visualisation tool to streamline the data mapping and improve accuracy. Tax professionals can use the tool without IT intervention, connecting up to 80 data elements and documents in a chain, to ensure consistent VAT treatment across the transaction.

The streamlined chain flow data mapping is not only available in S/4HANA, but also in ECC. SAP customers who implement the tool now in ECC can streamline their migration to S/4HANA, since the VAT data mapping can be easily transferred.

Add the Vertex Chain Flow Accelerator to SAP ECC or SAP S/4HANA today – to improve VAT accuracy and spend less time recouping VAT overpayments, reduce IT support, increase tax department efficiency, and improve audit performance.

Vertex tax technology: Why add a tax engine for VAT determination

Today’s multinational businesses face constant changes that affect global tax determination. Not just the ongoing regulatory changes, but business changes: including market expansion, M&A, new financial systems, and new product offerings.

With these constant changes, the process of manual tax research and updating every financial system can be a significant cause of VAT error, and a strain on in-house tax and IT. Even if the tax content is up-to-date, the native functionality in these systems often doesn’t meet the needs of a complex multinational, leaving them exposed at audit time.

Adding a tax engine to your ERP and financial systems improves your VAT process in multiple ways. A tax engine takes away the burden and cost of continuous in-house tax research, since tax content is maintained by the tax engine provider. Adding a tax engine improves VAT determination accuracy, since more relevant data elements are considered than in a native ERP calculation.

With a tax engine, there’s less IT support needed to implement VAT changes, since this can be managed by the tax specialists themselves. Using a tax engine, you can introduce consistent tax coding for a reliable, repeatable accounts payable process. You can conduct adequate real-time reporting, since the tax engine ensures VAT is calculated accurately the first time. A tax engine centralises your VAT controls, allowing for a more agile tax organisation that can scale quickly with business growth.

Adding a tax engine can reduce the overall cost of global VAT management. Integrating a tax engine with your financial systems is essential to stay ahead in today’s tax landscape. You’ll improve your end-to-end VAT processes, making it more efficient, agile, and scalable.

Vertex tax technology: Why add a tax engine for procurement

Today’s tax departments continually look for ways to streamline their operations and reduce audit risk. That focus is not just on the sales side of the business, but on the procurement side as well.

Regardless of whether you’re using your ERP system or implementing a new procurement platform, managing tax in the procure-to-pay process requires constant collaboration between tax, IT, procurement, and accounts payable teams. Without this partnership, it will significantly increase audit risk and inefficiencies within AP.

The manual process of tax research and updating financial systems can strain in-house tax and IT resources, and lead to tax errors. Even when these systems are updated with the latest tax content, their native tax functionality is usually not granular enough for today’s complex tax landscape.

At the same time, tax coding decisions on purchase orders and supplier invoices are being made in the AP department instead of the tax department; and all this is happening at a time when tax authorities are increasing audit activity.

Integrating a tax engine automates sales, use, and value-added tax determination to improve the accuracy of taxes paid and accrued. It uses rules-based calculations instead of human decisions. It applies the same tax logic across the procure-to-pay process: at the requisition and purchase order stage, and at the invoice reconciliation and approval stage.

Adding a tax engine for your procurement process brings benefits across tax, IT, and purchasing. It reduces the burden and cost of continuous in-house tax research, since tax content is maintained by the tax engine provider. There’s less IT support needed to implement tax changes, since this can be managed by the tax specialists themselves. It improves tax accuracy since the functionality is more robust than native ERP or procurement systems.

You can introduce consistent tax coding for reliable, repeatable accounts payable process, where tax own tax decisions. And you can integrate a single tax engine to all your financial systems across sales and purchasing, for centralisation and scalability.

Add a tax engine to your procurement process today to improve tax accuracy, reduce IT support, increase efficiency, increase scalability, and improve audit performance.

Vertex tax technology: How Siemens sought (and found) a tax calculation engine built for growth

“When you’re processing 20-25,000 tax returns and 146 audits a year, it’s extremely important to have a partner like Vertex that you can rely on,” says Sandra Blair, Head of Indirect Tax for Siemens in the US.

Sandra Blair: I’m head of indirect tax for Siemens in the US. We are a global conglomerate in the top 50 throughout the world. We have locations in every country in the world.

We were seeking a new tax calculation engine provider. In conjunction with the Vertex consultants, the DMA alliance partner, we were able to move seven SAP systems off of our previous provider, onto the new Vertex tax calculation engine. Move 3.5 million tax exemption certificates, and set up our use-tax accrual program in less than six months.

After a bit of stabilisation, we then moved our Oracle system in three weeks from our previous provider, onto the Vertex solution.

One of the big benefits that we have been able to obtain from Vertex is putting our destiny in our control. We are no longer having to reach out to IT to make changes once a configuration is identified, or an overpayment, or an over-accrual on the use tax, we’re immediately able to go into Vertex, test our solution, correct it, and get it rolled into production. So a five to six month process has now been taken down to a day, if needed. So it’s been a huge benefit, cost reduction, savings.

We have also had a report customised, so any of these changes that we have made because of Vertex, we were able to identify down to the penny how much we’ve been able to save. So it’s setting us up to take us into the future, into the digitalisation environment and economy. And Vertex, with their content, has given us a broader range to handle our conglomerate and all the service lines that we sell.

When you’re processing 20-25,000 tax returns a year, and 146 audits a year, it’s extremely important to have a partner through, like Vertex, that you can rely on. Their tax calculations, you know they’re right. That provides the right answer when it comes back in to your system.

Working with Vertex has enabled my shared service organisation to take on additional work without additional headcount. It has allowed us to increase our accuracy on our consumers use-tax filing, our accuracy on our customer billings, which has led to helping us increase our customer satisfaction scores from a tax department perspective: making sure that everything is compliant, and that we’re responding in the most efficient and effective manner.

Vertex tax technology: Global tax determination at speed and scale

Tax and IT departments today face an uphill battle, with constantly evolving tax rules and business changes. A Vertex tax engine provides a powerful solution to automate, streamline, and centralise indirect tax, so companies can reduce risk and increase scalability.

Vertex takes tax determination out of each individual transaction system, and puts it in a single global tax engine to support the sales and purchasing side of your business. No matter how many financial systems you use.

With Vertex, indirect tax is managed in one place – but leveraged across all of your business units around the world.
A Vertex tax engine delivers robust capabilities for the end-to-end tax process.

Continually updated tax content, maintained by the Vertex research team, supports sales, use, and value-added tax; plus industry-specific content for retail, leasing, food and beverage, and communications services.

Configurable tax rules let you configure your system to support your specific products and complex business needs.

Real-time address cleansing and precise jurisdiction assignment improve tax accuracy, regardless of where the transaction takes place.

Robust integrations seamlessly pass transaction details and tax calculations between Vertex and your financial systems in real-time.

Integrated tools to help you collect, track, and store exemption certificates. Reporting and data to automate compliance and support audit management. And options to let you deploy the tax engine in whatever way meets your business and IT requirements: in the cloud, on premise, or a hybrid approach that combines the benefits of both.

Find out how a Vertex tax engine can help you: reduce audit exposure, improve compliance, improve global scalability, centralise tax management, and increase productivity.

Integrate Vertex with your financial systems today, to make your end-to-end tax processes more efficient, agile, and scalable. Contact Vertex today to learn more or schedule a demonstration.

Vertex tax technology: Data intelligence for tax

All tax departments collect data. But are you using it in an intelligent and insightful way?

Tax has access to one of the largest, most detailed datasets in the company: sales, purchases, expenses, payroll, and more. But many use that goldmine of information merely to support the monthly compliance process. You use data to generate and validate the monthly returns.

A truly value-driven tax function uses that data for more than just compliance. It leverages data intelligence tools to not only improve the accuracy of the returns, but unlock time, capacity, and insight, to become a more strategic tax function and drive better business outcomes.

You’ll reduce the time spent on compliance and focus more on higher value functions: like audit defence and planning to support the business.

Data Intelligence leverages every data point that already exists in various business systems, and turns it into insight for the tax function to enhance business outcomes.

Data Intelligence tools gives you insight about your customers, your vendors, your taxes collected and paid. Your newly released products and services. Your new selling and buying locations.

You can easily identify changes and trends; and pinpoint areas of risk that you can address more proactively, to impact the business sooner.

Data Intelligence turns raw data into insight; insight you can use immediately, to not only optimise tax performance, but to model, predict, and influence business decision-making to drive business growth.

It’s the key to moving your tax department out in front of the business, and becoming a profit centre; rather than just a cost centre that handles regulatory reporting.

With Data Intelligence, you’ll use tax data to identify new business opportunities, and influence business growth strategy beyond the tax department. You’ll become more proactive, not just reactive. You’ll measure the value contributed, not just the tasks executed.

Vertex tax technology: Introducing Vertex Cloud VAT compliance

A manual spreadsheet approach to VAT reporting is labour-intensive, error-prone, and costly. Keeping up with the latest regulatory changes is challenging at best; and the effort required to support business expansion can hinder a company’s agility to respond to market opportunity.

Vertex offers a cloud-based VAT-reporting solution to reduce risk, automate and improve process efficiency, improve data quality, and keep the business in line with the latest regulatory changes.

Import tax data from multiple ERPs, a tax determination engine, and all other financial systems – even Excel files.
Perform data quality checks and make necessary enhancements.

Map data easily to generate signature-ready, multi-language VAT/GST returns, reports, and AP/AR ledgers. E-file right in the application.

Access workflow tools, dashboards and reports, designed to let tax preparers and managers alike track progress across the end-to-end compliance process: from filing preparation, to approvals, to submissions.

And support audits with drill-down capability to detail transaction data and complete audit logs.

Vertex Cloud VAT Compliance enables multinational corporations to support business growth without additional VAT/GST process burden.

Built-in up-to-date tax content ensures you keep pace with the latest return forms and regulatory changes.
And efficient cloud access reduces the need for IT infrastructure and maintenance, accelerates deployment, and scales easily to support business growth.

Leverage a robust, multi-country VAT-reporting solution across the enterprise: ideal for decentralised tax departments and shared service centres.

Add Vertex Cloud VAT Compliance to your tax operations today, to: streamline process efficiency and reduce manual error, enhance data accuracy and transparency, improve audit performance, and accelerate scalability.

Post-pandemic surge for healthcare, banking and infrastructure sectors

Dimitris Kantzelis is CEO of XSpot Wealth; the innovative, technology-driven wealth management company he co-founded to provide convenient, transparent, low-cost and flexible wealth management solutions to people at every level of income. In the first video from our interview with Dimitris, he discusses how the markets responded to the slow pandemic recovery of 2021. You can also watch him explain how XSpot Wealth has adapted and evolved through 2021, and outline the company’s new offering for institutional investors.

World Finance: Dimitris, obviously 2020 was a year of incredible volatility; how have the markets responded this year, as we inch closer to recovery?

Dimitris Kantzelis: Yes, it was a quite bumpy ride, especially in March 2020, when we saw the stock markets dropping more than 30 percent, and oil prices at some point trading at below zero levels. So that was a very difficult situation for investors, as they were dumping everything and getting cash, preparing for a lifetime catastrophe.

Now, we saw that governments and central banks were very well prepared to support the system, with trillions in stimulus packages. This is now bringing some fears of hyperinflation lasting for the next couple of years – this is the main theme of discussion for these current months and the next year.

The counter-argument for that is that these stimulus packages went to support households and businesses to get through the pandemic, as we saw record levels of savings all around the world. We believe those savings will help as we go out of this pandemic; we believe we will be going out very quickly, and we will be looking at the face of mature growth in the global stock and bond markets.

World Finance: And what sectors do you expect to perform well as life slowly returns to normal?

Dimitris Kantzelis: Well, we’re looking at some sectors specifically. I would mention the health sector, because the MRNA technology helped a lot – not only in the COVID-19 vaccines, but also in the entire research and development around vaccines for the future. So that’s a sector we’re focusing in.

The banking sector is another very important sector. The banks were very well capitalised this time, and we believe that with increasing interest rates they will be very profitable, so that’s another sector we’re focusing on.

Real estate is another sector – we’re seeing people buying houses, turning to real estate for safety after the global pandemic. And also infrastructure, as we’re trying to change the way we commute, and we live in cities.

So, these are the main sectors we’ll be focusing on.

World Finance: And which geographies do you expect to be outperforming?

Dimitris Kantzelis: We believe the US will keep outperforming the global stock and bond markets. We see some worries in China – we still believe China is going to be the next big thing for the next decade, but with the Evergrande situation and the debt issues of many companies, the overregulation that Beijing is trying to bring in, we believe that it might grow at a slower pace for the next couple of years.

Now Europe will also grow and get out of the pandemic, but the issue is the big energy crisis that is unfolding at the moment. So we believe this will be lagging the US as well.

World Finance: Dimitris, thank you very much.

Dimitris Kantzelis: Thank you so much.