The digital transformation that banks have undergone in recent years has meant a significant re-imagining of customer engagement. A recent report by PwC said “it is crucial for banks to stay ahead of the competition and improve customer experience by prioritising digital transformation,” and it is this that has dominated banking activity and the headlines in recent times. The winners of the World Finance Digital Banking awards are those paying close attention to their customer base by embracing innovative new technologies and building their cloud capabilities.

 

Best Consumer Digital Bank

Andorra
MoraBanc

Australia
Bank of Queensland

Bulgaria
Postbank

Costa Rica
BAC Credomatic

Dominican Republic
Banco Popular Dominicano

France
Revolut

Ghana
Access Bank

Greece
Alpha Bank Greece

Honduras
BAC Credomatic

Hong Kong
Standard Chartered

Indonesia
PT Bank CIMB Niaga

Kuwait
Kuwait International Bank

Mexico
Banorte

Nigeria
Access Bank PLC

Pakistan
HBL Bank

Panama
BAC Credomatic

Saudi Arabia
Al-Rahji Bank

Singapore
Standard Chartered

Turkey
Garanti BBVA

United Kingdom
Monzo

 

Best Mobile Banking App

Andorra
MoraBanc App

Australia
MyBOQ

Bulgaria
m-Postbank

Costa Rica
Banca Movil BAC

Dominican Republic
Banco Popular Dominicano

France
Revolut App

Ghana
Access Mobile App

Greece
myAlpha Vibe

Honduras
Banca Movil BAC

Hong Kong
SC Mobile Banking

Indonesia
OPCTO Mobile

Kuwait
KIB Mobile

Mexico
Banorte Movil

Nigeria
SC Mobile Banking

Pakistan
HBL Mobile

Panama
Banca Movil BAC

Saudi Arabia
Al-Rahji Mobile

Singapore
SC Mobile Banking

Turkey
Garanti BBVA Mobile

United Kingdom
Monzo App