There has been a continued growth in digital banking in 2024 spurred on by an increased adoption of fintech solutions, AI and machine learning, digital wallets and cryptocurrencies and regulatory changes designed to help enhance consumer protection, data privacy and anti- money laundering measures. There has been a trend not only towards AI-powered hyper-personalisation, but also open banking and embedded finance, allowing third-party developers to build applications and services around financial institutions, fostering greater competition and innovation in financial services. CBDCs have also risen in significance and, according to a study by Juniper Research, “the value of payments via CBDCs (Central Bank Digital Currencies) will reach $213bn annually by 2030; up from just $100m in 2023,” which underlines the enormous growth potential of CBDCs, if government can drive their adoption. Security has also been a significant trend during the year. According to research by McKinsey, countries that successfully introduce secure authentication via digital identity and ID wallets can expect to unlock economic value between three and six percent of GDP by 2030. In this year’s World Finance Digital Banking awards, we highlight those who are transforming traditional banking models through innovation and creativity, setting new benchmarks for excellence in the digital age. We honour the remarkable achievements of individuals and institutions that have embraced technology to enhance customer experiences and drive financial inclusion.
Best Digital Banks
Africa
First National Bank
Asia
Ping An Bank
Europe
Garanti BBVA
Middle East
Commercial Bank
Latin America
Bancolombia
North America
Bank of America
Best Consumer Digital Banks
Bulgaria
Postbank
Colombia
Bancolombia
Costa Rica
BAC Credomatic
Dominican
Republic Banco Popular Dominicano
France
Revolut
Ghana
Access Bank
Greece
National Bank of Greece
Hong Kong
Standard Chartered
Indonesia
BNI
Kuwait
NBK
Malaysia
Standard Chartered
Mexico
Banorte
Nigeria
Access Bank
Pakistan
HBL
Qatar
Commercial Bank
Saudi Arabia
Saudi National Bank
Singapore
SC Mobile
Turkey
Garanti BBVA
US
Bank of America
Best Mobile Banking Apps
Bulgaria
m-Postbank
Colombia
Bancolombia Personas
Costa Rica
Banca Movil BAC
Dominican Republic
Banco Popular Dominicano
France
Revolut
Ghana
Access Bank
Greece
Next by NBG
Hong Kong
SC Mobile
Indonesia
BNI Mobile Banking
Kuwait
NBK Mobile Banking
Malaysia
SC Mobile Malaysia
Mexico
Banorte Movil
Nigeria
Access More
Pakistan
HBL Mobile
Qatar
CBQ Mobile
Saudi Arabia
SNB Mobile
Singapore
SC Mobile
Turkey
Garanti BBVA Mobile
US
Bank of America Mobile Banking
