ADNIC has established itself as the reliable insurer. A public shareholding company incorporated in Abu Dhabi, ADNIC has been doing business for 37 years and has branches in Dubai, Sharjah, Al Ain as well as a representative office in London. The company’s strong financial backbone is supported by strong reinsurance protection, with “reliability” not just a motto but instead a hard-earned reality. The team of professionals enable short-term and long-term commitments to clients and partners to be more than fulfilled; claims services are efficient, and the company is pushing forward on the technology front. The recently relaunched website epitomises ADNIC’s desire to build with professionalism and reliability at its core. Characterised by continuous, unabated growth across a variety of sectors, ADNIC’s combined ratios and results are consistently one of the best in the industry. The company transacts a variety of business and personal products and is noted for its strong capitalisation, earnings and liquidity; focus on the local market is never forgone for want of less commitment across a larger geographical sphere. The company is looking to develop geographically in viable markets overseas – specifically, markets more than willing to recognise and welcome ADNIC’s history, brand and service offerings. ADNIC considers itself to have a long-term commitment to quality locally, regionally and internationally.
Ever looking forward under new CEO Walid Sidani, ADNIC is currently focusing on its drive to be the employer of choice through modernisation and expansion. This is happening on both cosmetic and infrastructural levels from bottom through to top-level, and the changes will spread across the four branches as well as the head office; ADNIC truly values the importance of customer interaction.
“We will automate to achieve the desired outcome of offering the highest level of quality and efficient service to our clients,” said Mr Sidani in a recent interview. Ever-striving, the pursuit is so far going well with ADNIC winning the 2008 Human Resources Development Award for insurance organised by the Emirates Institute for Banking and Financial Studies (EIBFS).
ADNIC’s expansion is more than surface-level; the internal processes will be revamped for customer ease, and technology systems will be upgraded to further the point-of-sale experience. As well as pushing forward its own reputation and progressive ethos, ADNIC – A-rated by Standard & Poor’s – is keen to develop links with key businesses in the market. As such, ADNIC has entered into a partnership with Vanbreda International to launch ‘SHIFA’, a new medical insurance product that provides high quality health services and considerable coverage internationally. The co-branded product has three modules: Silver, Gold and Platinum providing customers with access to a network of over 10,000 medical service providers. It also offers members the flexibility to consult a provider that is not part of the network. ADNIC have also embarked on a joint venture, partnering with a highly-reputed Lloyd’s Syndicate. Together, the companies have set up a managing agency in the DIFC, Dubai, UAE, to serve the regional risks market in specialist underwriting areas including energy.
ADNIC is not only interested in market share or making big jumps. In these times of instability, ADNIC instead prefers to focus on cementing its position as risk carrier rather than risk transferor. Success is down to financial stability, dedicated management, skilled professionals and extensive use of information technology. The company aims to set the benchmark for the insurance industry in UAE year upon year. Constantly rejuvenating itself, winning the Middle East Insurance Company of the Year award is evidence of the value of what ADNIC themselves describe as “prudent not conservative” underwriting.
For further information tel: +9712 626 4000;
email: r.munir@adnic.ae;
web: www.adnic.com
