The pensions system in El Salvador underwent significant reform in 2017. The best pension fund administrators anticipated the requisite changes and adapted accordingly

‘Since the 2017 pension reform, engagement is rising… but we have 1.5 million customers, so rising engagement is a challenge,’ says Risk Director Kelvin Mejía

‘We’re looking everywhere for best practices to introduce new technologies, new tools, to serve our clients,’ says CEO Lourdes Arévalo