By listening to feedback, maximising technological and AI advancements, and hiring knowledgeable staff who are suitably trained a company can then offer expert and personalised customer support of the highest level

‘We not only offer the best technology in the market, but the best customer service,’ says ACY’s Alla Darwish

A group comprising some of Wall Street’s biggest brokerages has come out against the impending introduction of bitcoin futures

In an industry rife with electronic disruption and fierce competition, the World Finance Brokerage Awards 2017 reward the players that are thriving under immense and unfamiliar pressure