World Pension Summit 2015: How are consumer demands changing?

The shift from defined benefit to defined contribution schemes is changing consumer behaviour, explain World Pension Summit 2015 delegates

September 18, 2015
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Transcript

A recurring conversation at the World Pension Summit is the shift from defined benefit to defined contribution pension schemes. Consumers are demanding more of their pension providers, say delegates, and it’s changing the way funds are engaging with their customers.